Customer Ratings & Reviews
- Model:
- QN65QN85AAFXZA
- SKU:
- 6452319
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 65" Class QN85A Series Neo QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and user-friendly setup. Many users rave about the stunning visuals and clarity of the TV, making it an excellent choice for movie enthusiasts and gamers alike. While some users have concerns about the remote control's simplicity and the TV's handling of dark scenes, the overall positive feedback highlights the TV's strengths in delivering an immersive viewing experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung 65" NeoQled Tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung 65" NeoQled TV. Picture is the best.
I would recommend this to a friend - Pros mentioned:Picture quality
65Samsung2021
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, second Samsung, great picture, sound and features
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bright colors and sound. Glad I purchased this TV
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our room. Sounds great with the additional sound at.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65”
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the quality of the picture. Such vibrant colors!
I would recommend this to a friend - Pros mentioned:Picture quality
Great anti-glare, struggles with dark scenes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good TV, great size and picture. Anti-glare is nice and the TV is bright. The TV struggles with dark scenes and black colors.
I would recommend this to a friendBrand response from Samsung
Posted .FraFra10,
Thank you for purchasing the Samsung QN85A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1805.4 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
You may want to enable Auto Update for convenience.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Solid purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and I love the game mode for the Xbox
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is awesome, whether it is scenery or characters.
I would recommend this to a friend - Pros mentioned:Picture quality
Great television
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding television picture! Very bright and realistic.
I would recommend this to a friend - Pros mentioned:Picture quality
TVTime!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Have Enjoyed This TV dry Much! Always A Sharp Picture!
I would recommend this to a friend - Pros mentioned:Remote control
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking tv. I like the solar charging remote control.
I would recommend this to a friend - Pros mentioned:Color
Great Colors but Dark Scenes Have No Definition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has amazing colors and it's bright. Like having a spotlight in your living room - or wherever you have it. Unfortunately we had complaints about dark scenes in movies where there is no definition, it's just a blob of darkness. Checkout Johnny Depp's "Public Enemies" - the shootout scenes at Little Bohemia. Hardly anything can be seen, just flashes of gun fire. We returned and bought the Sony Bravia X90J.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bob2,
Thank you for sharing your review of the Samsung QN85A TV. Your details regarding your picture quality are appreciated and will be shared with our product teams.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
- Pros mentioned:Color
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with our purchase. TV has brilliant color and sound.
I would recommend this to a friend - Pros mentioned:Picture quality
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent depth and clarity. Size is perfect for our needs.
I would recommend this to a friend - Pros mentioned:Picture quality
Winner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing you expect frome samsung and more love it
I would recommend this to a friend Carlos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product good price recomendable good service
I would recommend this to a friend- Pros mentioned:Picture quality
NEO GLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnificent picture! Easy control access and wide variety of apps.
I would recommend this to a friendBrand response from Samsung
Posted .TammyO:
I’m happy to hear that you are loving the magnificent picture of Samsung’s new 2021 QN85A Neo QLED 4K Smart TV. Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform.
Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Tv is amazing. Awesome picture quality. Highly rec
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is amazing. Awesome picture quality. Highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Ronny Barnes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everthing about this TV except the remote. Picture is outstanding and sound is ok. Do not like the remote at all.
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung always has a great product. Great picture!
I would recommend this to a friend
