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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 342 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the 65” Class S85D Series OLED 4K Smart Tizen TV (2024) for its excellent picture quality, vibrant colors, and terrific viewing angle, also noting the great sound. However, some customers find the remote control to be easily misplaced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-342 of 342 reviews
  • Rated 1 out of 5 stars

    WAS SHIPPED A RETURNED TV!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an open box item with someone logged in when this is listed as new. After calling customer service to have the price adjusted since the tv was working, I was transferred around 6 times for about 40 minutes. Do not buy from bestbuy period, they lie on what you are buying…

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chris,

      We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV came in damaged. Screen has vertical lines on both sides. impossible to get an American on the phone to help with this issue

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JohnV,

      We appreciate you sharing your delivery experience and having received a damaged unit. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung