Customer Ratings & Reviews
- Model:
- QN65S85FAFXZA
- |
- SKU:
- 6614342
Customer reviews
Rating 4.8 out of 5 stars with 94 reviews
(94 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 65” Class S85F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its exceptional picture quality. The OLED quality is breathtaking, and users find the setup process straightforward and seamless.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable salesperson. Willing to hold the TV until we are ready to receive it. Good experience.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Tv!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv, love it!! Highly recommended, no complains!
I would recommend this to a friendRated 4 out of 5 stars
Manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Will definitely recommend it or buy it bigger size
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent TV. would recommend to anyone looking for a new TV
I would recommend this to a friendRated 4 out of 5 stars
TV options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, I had a good conversation and advice. When I wanted to buy a television, it wasn't a very easy decision since I had to pay a high price, but the advisor was always attentive. Thank you very much.
I would recommend this to a friendRated 3 out of 5 stars
Complex setup-Great picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad install went well until it was time to fine tune the setup to match the replaced TV. They didn't succeed and the navigation screens are just a jumble of unwanted choices. No provided manual was at hand to help. Kinda wish I had my old Series 8 back...
No, I would not recommend this to a friendBrand response from Samsung
Posted .egnurlaup,
It appears your review for the Samsung S85F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Rated 4 out of 5 stars
Samsung OLED 65’ TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are certainly not as vibrant as in the store . I like tv.
I would recommend this to a friendRated 1 out of 5 stars
accoun tant
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivered but not installed i paid for install of tv and sound bar
No, I would not recommend this to a friendBrand response from Samsung
Posted .BruceM,
It appears your 1-star review for the Samsung S85F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Rated 1 out of 5 stars
Poor image
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the tv. Dark images unpleasant to view. My 10 yr old Samsung had better resolution, brightness.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We regret that the picture quality of Samsung’s S85F TV didn’t meet your expectations. In many cases, picture performance can be improved through settings adjustments or firmware updates. That said, we appreciate your feedback and will pass it along to the appropriate teams.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Rated 1 out of 5 stars
Not Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was damaged and has been giving me issues since with the picture! Bot worth the price tag.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gadgetgal13,
Thank you for your purchase and for reaching out to us. If your TV arrived damaged, please reach out to Best Buy to assist you with an exchange. If you need help adjusting your TV or if your screen is having issues, please know we are available to assist you.
Just call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Rated 1 out of 5 stars
Nice tv but shifty how Best Buy change price on yo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dropped price week after I bought one .just dumb
I would recommend this to a friendBrand response from Samsung
Posted .Hi CainL,
Thank you for choosing Samsung and for sharing your feedback with us. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sleek Design and Beautiful Video Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have in my house. Sleek and great video quality. For this price is it worth it.
I would recommend this to a friend Rated 5 out of 5 stars
New screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the picture quality and definition, plus the quality of the Samsung TV.
I would recommend this to a friendRated 5 out of 5 stars
Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv. Bought it and have been enjoying it ever since
I would recommend this to a friend


















