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Customer Ratings & Reviews

Your price for this item is $1,169.99

Customer reviews

Rating 4.4 out of 5 stars with 74 reviews

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Rating by feature

  • Ease of Use

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the dryer's large capacity and ease of use. They appreciate that it can handle large loads and is simple to operate. Additionally, many customers comment on how quiet the dryer is during operation. On the downside, customers are negative about the drying performance, with some indicating that it takes a long time for the dryer to complete a cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-74 of 74 reviews
  • Rated 4 out of 5 stars

    Very sleek look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is a great purchase. It saves a lot on energy bill.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that this washer is keeping your clothes clean and your energy bills low. Thank you for being a valuable member of our family. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It’s big from inside. It’s perfect for all my comforters and big loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Believe in steam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer got great reviews and didn’t disappoint. Love the steam settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer we ever had! A lot of great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great display set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very wonderful to use and easy to manage besides being all push button

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 2 out of 5 stars

    Whould not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to turn the dryer on again and again for the clothes to fully dry no matter how big or small the load is from day one and this dryer is two weeks old

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having some concerns with your Samsung Dryer not drying your clothes and I would like to make sure you are getting the best performance from your machine. I have some helpful information that I would like to provide to ensure you are getting the ideal results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Works great! Easy to use has very large capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love both appliences, great quality. Both are easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 2 out of 5 stars

    customer service is poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    drying sucks! I have to run it two to three times for items to be dry

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Dryer not drying your clothes properly. I would like to offer some helpful information that will ensure you are getting the ideal results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      If you need any further assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142952159. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Cons mentioned:
    Drying performance

    Rated 1 out of 5 stars

    Bad dryer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is currently taking 2 hours to dry half a load of towels. Trying to get a service call, should have returned this thing. Had to get new replacement due to recall, would never buy this dryer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer,
      It seems that you are experiencing some concerns with your Dryer taking too long to dry. I have some helpful information that I would like to provide you because I understand how frustrating this can be. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143302239. We apologize for any inconvenience this may have caused you. We thank you for choosing Samsung and thank you for choosing Samsung. ^Brad Samsung

  • Rated 2 out of 5 stars

    Damaged during install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers damage machine at install. Have not been able to address issue yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer with great features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been loving this dryer since the first time I used it. At first I was very nervous to shrink my clothes as there are so many options to choose from but after the first couple uses I’ve gotten the hang of it. The steam sanitize cycle on this dryer Is unbelievable how well it works. I run a car wash and after using the same shirts for 2 years the locked in odor that was forming was getting almost unbearable to work in. I figured I’d test out the steam sanitize cycle with my work shirts and they came out feeling and smelling like they have never been worn. Really a great substitute for dry cleaning if you don’t have days to leave your clothes with someone else to clean them. Other features that I love about this dryer include the wrinkle prevent feature: this adds unheated tumbling of the load after its dryer to prevent wrinkles from forming just in case you aren’t home or can’t get the load out of the dryer immediately. The damp alert feature: this will alert you when the load is 80% dry so you can take out heat sensitive items to line dry and let the rest of the load continue to dry and I love that you can customize exactly how much time you want the dryer to be on for by using the “adjust time” buttons on the dryer. I also love how no matter the size of the load I have put in everything has always come out fully dry after just one dry cycle. Great machine for a great price from a great company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer!! It has many different Options the wrinkle release is great! Definitely recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash and dry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. I also love the washer that came along with it. There are cycles you can use for all types of clothing or bedding

    I would recommend this to a friend
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