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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 718 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, brightness, and ease of use of the 75” Class QN90B Neo QLED 4K Smart Tizen TV. Many also appreciate the deep black levels and good sound quality, although some found the remote control difficult to use and the TV quite heavy. A few users noted issues with the interface speed and occasional screen problems. Overall, the positive feedback on picture quality outweighs the negative comments on other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 718 reviews
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and the brightness is excellent. This TV is much better than my old Hisense TV. I recommend people getting the Geek Squad warranty because they resolved my issue with my Hisense TV which was refunded due to it needing a new panel.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    GREAT alternative to OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for a conference room setup. Chose to go with the Neo QLED vs OLED because of the brightness difference. The panel will rival most OLED TV's for MUCH more money. Don't think about this TV, just go buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. The color, brightness & 4k definition is as good as advertised. It's a breeze to transitioning between apps & it even holds the place of multiple shows in each app. The sound quality is actually decent for such a thin tv

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    NEO Q LED

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flat screen is phenomenal. Picture quality and clarity is very nice. Screen is pretty bright during the day. No complaints so far 9 months in. Sound is ok. But way better with a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Superb TV for a bright room, no regrets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, I use it for a 50/50 mix of gaming and movies XBOX series X and PS5 both work great at 120HZ with VRR. If you are deciding between this and an oled the decision is pretty simple. In a Bright room with a lot of windows and sunlight go with this tv a dark room oled would probably be better. I use this tv in my living room that has a lot of windows and sunlight coming in and am happy with how the brightness of this tv has no issue with it. Only con for this tv is due to the fact of the coating on the screen for the wide viewing angle, you don't want to have any bright light bulbs on that reflect on the screen as this causes a rainbow like smear on the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear imaging. Easy to use. Quality sound with a sound bar. Even better with the tilting/swivel mounting rack. Great purchase and would most highly recommend to anyone shopping for an awesome TV!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Stunning pictures. Heavy TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very bright. Colors are stunning. A huge upgrade from my 7 year old Samsung 4K TV. It is about 70 pounds with stand. You will need another hand to help with setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great large screen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Super sharp and bright. Quite heavy, so you'll need someone to assist with getting it on a stand or mounting to wall. Sound quality is ok, recommend getting a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Brightness, Picture quality

    Rated 5 out of 5 stars

    Price/performance leader. Perfect TV for bright ro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV!! Price/performance ratio is through the roof with this one! Best picture for the price. Blacks are very rich and deep and Samsung quality is legendary! Picture was so bright I nearly seared my eyeballs. Sound quality is amazing for stock tv which is Dolby Atmos. Picture quality is amazing after calibrating to recommended specs on Rtings.com. I use this for PS5 gaming and cant complain 120hz panel is a must if you want to dominate the scene. Super low input lag. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4k

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this is amazing ( Its a samsung so) , i wish i wouldve gotten a bigger one now . movies look as good as they can in 4k . still thinking about 8k but when 4k came out i bought the first tv best buy had for it , problem is there was no 4k content out so im sticking with 4k for awhile but i spent that $$$ for it and it still running like a champ , but i needed a upgrade so in with the new and kids got the other .. i love samsung . tried others and they are always slow , they stop updating them , apps are no longer supported . Dont worry about those problems with samsung .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great tv with a very good picture, the only down side is the remote could of been better for a 2000 dollar tv, though not a deal breaker could of been better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV, my living room is bright with more openings but the TV comes with antiglare which is wonderful the reflections from the windows does not affect the pictures. Best buy guy Daniel sales consultant was wonderful from Katy who did amazing job. But unfortunately some people in cypress took his share. Was sad about it. But I give him credit. Cypress manager was to call me when i complained but he never did. Personally went to the store to complain but the never called me. Because when I decided to buy the told me Daniel will get his share but they never put his name down. Not good to to harvest what you did not saw.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart tv! It’s very user friendly and the picture quality is outstanding. The price I paid was actually less than the same tv on Amazon Prime days.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Keeps surprising me!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the TV believing in just the sharp image. But when I turned it on and started using it, it never has stop surprising me with the variety of tools and add-ons they have made possible for a TV to have. Split screen, device casting, PC casting without directly plugging in the PC, intelligent mode to adjust the image to your environment, built-in voice assistants to match your home (Google, Alexa and even Bixby!). The era of television has been truly revolutionary with this TV; “go big or go home” kind of TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great tv horrible remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv wonderful picture. 4 stars because the remote is the worst one I’ve ever had the displeasure to use. It constantly jump 5 or 6 spots at once. Even at full charge. Still in the return window time. Might do it just because the remote.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Interface

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, looks beautiful! The Samsung interface is a little odd and can be annoying though. But it’s worth getting used to it for the picture you see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv has great color and picture way better than then my last Sony tv. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    ChrisD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clear picture, and easy to set up additional equipment, such as surround system. Streaming channels were easily downloaded and are quick to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    frustrating when trying to cast

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far So good. I like everything about it except the difficulty of trying to cast my laptop to it \. even though it says to do it one way , I am having to do it an entirely different way to finally get it in sync with my laptop and or phone. Its frustrating everytime.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best NEO QLED TV out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Huge upgrade from my last Samsung tv. Beautiful picture, easy to mount on my existing bracket. Very pleased!

    I would recommend this to a friend
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