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Customer reviews

Rating 4.9 out of 5 stars with 1689 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,689 reviews
  • Rated 5 out of 5 stars

    Samsung - 870 EVO 500GB Internal SSD SATA

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good SSD and would Reccomended though there is newer technology out like the Samsung 980 Pro PCIE 4.0 NVMe M.2 SSD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price Great Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Great Drive. Best Buy makes me type 50 characters though when 4 words do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade the PNY 240GB on my Dell Optiplex 3020M. Installation was a breeze. Everything works fast and great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung SDDs, Pricey but reliable...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From long time ago, I trusted in Samsung quality for SSDs. I work as IT for a Computer Company, and the companies we work for, we highly recommend this kind of disks. Yes, all we know they are pricey compared with other brands but they are something to rely on. The one with grey Square is the Normal and the one with Red Square is the Pro Series...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy Samsung SSDs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes great products and you can also install their SSD tool which is helpful. I have bought other brands in last few years but they all end up dead or corrupt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our computer is running slow so we got a new hard drive and it works really well. It was able to scan everything over from our previous drive without any issues or buying additional software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY old Lenovo. 2923 w MS updated stuff.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use itva lot yet but glad i am able to finally use my olf faithfl laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 500gb internal ssd sata Is Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this ssd performs as expected , very fast R/W speeds, one of the better ssd's i have used

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Factory Sealed box... Oops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful. Got a green WD 240gb used in a factory sealed box. I should have checked the packaging better. I used a box knife to open it. I should have check the taped seal a little better. Lol. I shall be going to the store for swap out. Best Buy has excellent CS. Nobody's fault except the theif.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Paddockone:

      We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Didn’t take any effort to connect to direct TV, Netflix’s or otherwise. Wonderful picture

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    stay away if you value your data

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 17 of these in 1st half of 2021 and lots of them going bad already. used 10 of them at a local business and 7 of them have bad lba's and have lost data. tracking down the rest of them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mike:

      I’m sorry to hear that the Samsung 870 EVO SSDs did not meet your expectations. This is not the quality we expect from our products.

      Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Warranty Info
      c) Contact Us

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Fantastic solid state drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed two of these drives over the past couple months as I’ve been rebuilding computers for my family members. This is the second 870 that I have installed and it is way better than the previous generation 860. It is looking like these drives originally came out in January 2020 and putting them up against the 860EVO there is a marked difference in performance stability right speed and boot ups. I would recommend this drive to anyone looking to bring new life into an older machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update your old PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now bought three of these. The breath new life into an old PC, making the file access and boot times so much faster that HDD. I adapt them using a Corsair drive adapter and they work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my PC!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace an ssd that was already terrible, and died. This has been fast, reliable, and overall lifesaving because I use my pc for a lot. Would 100% buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent pricing for a solid product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice, inexpensive option to add speed to your PC with an old rotational HDD. Easy to install, and the samsung tools make it super easy to transfer your OS and files from your old drive to the new one. Would recommend to those with lesser/lacking technological knowledge for that reason. These drives are fast given that they're SATA, and I've had zero issues over 3 years with my original 870 evo up until a few hiccups leading to a total failure in early November. Luckily I had preemptively created a drive image and had it ready to go when the last failed. I have no hesitations with using another new 870 EVO to replace the one prior that has failed, as I'm quite sure the failure was caused by recent power droops/spikes in the local power grid with our cold weather, as the drive had tested with 0 failed sectors the week prior to failure. If your motherboard doesnt support m.2 or PCIE ssd options, I'd recommend this to anyone looking to wake up an older PC with a new drive, or replace a recently failed SDD. With that said, I fully expected my 1tb WD Blue Sata SSD that was purchased at the same time to fail first as it's my game drive and is always virtually completely full, and gets used often, but it's still running strong after the EVO failed. If you possess the knowledge to do a complete drive transfer on your own, are willing to pay for file transfer services from a technician, or prefer to do a fresh OS install, I may be tempted to suggest a WD SSD over at least this model of Samsung SSD for that reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung SSD 870evo 500Gb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replased the 7 years old SSD 860evo. New 870evo running fast, 560/520, no overheat, no frozen -perfect product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung SSD is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 870 EVO 500GB SSD. Totally reliable, very fast. And Best Buy's price was competitive with all other suppliers. Plus, they have it in stock everyday. So I got it instantly, rather than the usual 2 day shipping. Can't go wrong with these drives - I have at least ten of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Samsung SSD is High-Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung SSD offers excellent performance. I purchased other brands from other companies. The Samsung SSD booted up the fastest - albeit by only a slight margin. I tested my laptop with three different SSDs - each with DRAM. The SK Hynix SSD and Crucial SSD both took 18 seconds for the laptop to boot up. The Samsung SSD took 17 seconds for the laptop to boot up. In the most technical sense the Samsung SSD offered the best performance. However, the Samsung SSD was the most expensive. At the time, I didn't mind because this was only a $5 difference for the 500GB versions of the SSD products. However, Samsung has significantly increased the prices of their SSDs since then - especially for the 1TB and 2TB versions. Other manufacturers did not raise prices in such a way. As a result, I would personally suggest buying the other brands. There is virtually no difference in performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SSD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great price for a 500gb ssd. Used to replace hard drive on old laptop. Easy to install. Laptop runs great with this ssd. Faster speed and no issues. Highly recommended this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive SSD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a user of WD SSD's for a while and lately they've been having lots of premature failures. I decided to switch to a different brand and have always had great success with Samsung and these are no exception. Fast, reliable and inexpensive. I can't ask for more.

    I would recommend this to a friend
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