Customer Ratings & Reviews
- Model:
- MZ-V9P2T0CW
- SKU:
- 10517914
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Ehh could be better but it works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit on the expensive side considering the other options by western digital. Also you have to have a pc in order to update the firmware.
I would recommend this to a friendBrand response from Samsung
Posted .Joey74:
Thanks for choosing the Samsung xx990 PRO with Heatsink SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung for your memory storage needs.
- Samsung Memory
- Pros mentioned:Performance
It’s a lot on your Ps5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran great when it did, also created enough heat within my PS5 to thaw the Ice age which resulted in its untimely death.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jared:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO with heatsink SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
Samsung stands behind the quality and performance of every 990 PRO with heatsink SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Thank you for choosing Samsung.
~ Samsung Memory
990 Pro SSD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great as advertised. Just make sure you have the latest firmware for this drive and you will not be disappointed.
I would recommend this to a friendBest n me I have bought.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome hard drive! To the person that sold it to me. THANK YOU!
I would recommend this to a friendUps and downs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It disappears randomly a lot because of a bug, but it was on sale so... I guess?
I would recommend this to a friend- Pros mentioned:Ease of use
New purshase for ps5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just ordered for sons ps5 no issues yet easy installing
I would recommend this to a friend Fast but crashes my system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My system would crash every day or two and reboot to bios; the system could no longer see the drive. If I power cycled the system, bios would see the drive again and run fine till the next crash. I had to return it to Samsung twice before they sent me a replacement. The replacement is much more stable but still crashes to bios (3 times so far). I'm running windows 11 on a newer i9 pc with an Asrock z790-c motherboard.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GeorgeP:
We appreciate you sharing your experience you went through to have your 990 PRO SSD serviced, but I hope your drive is now performing as expected.
Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
If there’s anything we can do to further improve your experience, please know we’re here to help.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product,work perfectly with my pc and the ps5
I would recommend this to a friend990 pro Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ssd the games load up quickly and the construction is top of the line
I would recommend this to a friendGood storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little hard to put in at first but works!
I would recommend this to a friendGreat storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great storage piece that is definitely needed for a ps5 runs games fast with little to no load time
I would recommend this to a friendQuick and cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed quick and easy. Fast response times, stays cool.
I would recommend this to a friendUsed for ps5
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect card for my ps5. Does the trick and loads fast.
I would recommend this to a friendGreat quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The build lf this RAM is great quality and gives the gaming computer plenty of RAM space.
I would recommend this to a friendgood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product. however, getting someone to help at best buy is definitely problematic. product is kept in locked case, and need store personnel to unlock.
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but a little pricey. If they could cut the cost a tad it would be 10/5 stars
I would recommend this to a friendPS5 item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and amazing customer service as always!
I would recommend this to a friendFast ssd great heatsync
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is a little higher then most ssds but your paying for quality great ssd
I would recommend this to a friendSamsung didnt disappointing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 980 1tb before and had an amazing experience, surely enough 990 just as good
I would recommend this to a friendGood storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Firmware cam updated already. No problems with install for either my computer or PS5.
I would recommend this to a friend
