Customer Ratings & Reviews
 0235004382 K](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6559/6559271cv13d.jpg)
 0235004382 KC 1GB=1,000,000,000 bytes. Actual usable capacity may be less. Warranty WARNING Product can be damaged by Electrostatic Discharge (ESD).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6559/6559271cv15d.jpg)
.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6559/6559271cv18d.jpg)
- Model:
- MZ-V9P4T0CW
- SKU:
- 11614207
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
M.2. SSD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect upgrade for PS5 storage love that ot is PS5 ready
I would recommend this to a friendAwesome PS5 upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great !! and was an awesome upgrade in a PS5.
I would recommend this to a friendFor ps5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best quality of products, it works for me for ps5
I would recommend this to a friendI Liked the SSD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Really Love it I'm So Glad That I Got A SSD For My PS5
I would recommend this to a friendTitle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is good I like it glad that I made thus purchase.
I would recommend this to a friendDoes what its supposed to to do
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase...Customer service when going to pick up item was excellent.
I would recommend this to a friendSamsung SSD PS5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay there are some noticeable changes but not much
I would recommend this to a friendBrand response from Samsung
Posted .JaysonV:
Thank you for choosing the 990 PRO with heatsink SSD for your memory storage needs! I hope it’s meeting your expectations. If you have any questions or concerns about the product, we're always here to help.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Thank you for choosing Samsung!
- Samsung Memory
Unfortunately Dead on Arrival
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead on arrival, but I installed this after the return window had closed (I won't do that again). My last Samsung drive ran away to hot and with this quality issue, I am no longer interested in buying another Samsung drive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .nuklz,
Thank you for purchasing the Samsung 990 PRO SSD. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service. You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Pro
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for 2.5 weeks. Had it fail on me twice. It just shut down suddenly and became undetectable even in BIOS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dean:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO with heatsink SSD. We completely understand your frustrations, and we are here to help. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every 990 PRO with heatsink SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We look forward to hearing from you soon.
- Samsung Memory
Its fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok was delivered on time for the most part so hope to do business again
I would recommend this to a friendBrand response from Samsung
Posted .DejaunteT:
Thanks for choosing the Samsung 990 PRO with heatsink SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
- Cons mentioned:Temperature
Avoid if you want reliability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within a week, had to return. My guess is it got too hot as it was extremely warm when it stopped responding. Samsung needs better temps before I would recommend them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Oreo:
I am very sorry to see that you encountered issues with the Samsung 990 PRO with heatsink SSD and have returned it.
Your feedback is appreciated and important in helping us provide crucial factors regarding customer satisfaction. Should you ever decide to give Samsung memory products another try and have concerns or questions, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Great drive...for 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my PS5. Drive worked great for 3 months. Then I put the system into rest mode and it crashed. Drive was then no longer detected. Trying plugging it into my PC to test it and verified it didn't show up in the bios there either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MageBoySA:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO with heatsink SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 990 PRO with heatsink SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
- Pros mentioned:Installation, Storage
Worth the money for PS5 Gamers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife bought this for me (with my suggestion) for my birthday to increase my PS5 hard drive space. This thing has increased my hard drive space astronomically. 4T of space is so massive compared to the barely 500G you get with the PS5. Installation is so easy for PS5. Hardest thing is trying to slide the covers off. Once you do that it is literally two screws. The whole thing, even with not knowing how to take off my PS5 covers, took 4 minutes. I am happy so far, just hope it stays intact in the long run.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great SSD for PS5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Had no problems with formatting to my PS5.
I would recommend this to a friend She Barely Fits Perfectly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If it had skin on its teeth it would be by those that it made its fit. And make its fit it does. I've had neither issue nor worry with the operation of my Ally X after installing this. My only concern was with the application, that is not yet available for linux, that allows one to adjust the colored lighting of the stick. I personally chose a nice, cool, greenish-blue.
I would recommend this to a friend- Pros mentioned:Speed
Great Heavyhitter for PS5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased recently and I’m loving the speeds it gets on my PS5. transferred over 500 GB in a couple minutes a must buy!
I would recommend this to a friend - Pros mentioned:Storage
SSD for PS5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple install, super fast load times, plenty of room for my PS5 library.
I would recommend this to a friend - Pros mentioned:Speed
Excellent chip
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what my ps5 needed. Very fast read n write speeds
I would recommend this to a friend - Pros mentioned:Ease of use
SSD for PS5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SSD working without issue in PS5. Easy to install and format.
I would recommend this to a friend - Pros mentioned:Installation
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Buy hold screws if yours doesn’t have.
I would recommend this to a friend
