Customer Ratings & Reviews
- Model:
- NSI6DB930012AA
- SKU:
- 6568988
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range for its rapid heating, ease of use, and overall performance, with many appreciating its sleek design and how it enhances their kitchen's aesthetic. The air fry feature is also well-received. However, some customers have reported issues with the control panel and noted a clicking or buzzing noise during operation.
This summary was generated by AI based on customer reviews.
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I rated it A 4 star is because cause the indicators on the stove is hard to read.
I would recommend this to a friend- Cons mentioned:Control panel
One issue is bad, two issues a deal-breaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this oven in May. When it arrived around June 20, the control panel didn't work. Dead on arrival. Best Buy sent out a technician a couple weeks later to assess the issue. He suggested a replacement. Okay, that can happen. You can get a lemon occasionally. Best Buy picked it up this week (July 24) and installed the new one. Apparently there's a circuit board issue on the replacement. If you keep it plugged in, the circuit causes the oven to lock itself and it needs to be be unplugged to unlock it. Nope! One issue on one oven is bad, but another serious issue on a replacement oven is a deal-breaker. I've requested a refund and I'm researching other oven brands. There's a serious circuit board issue with this model. I've been without an oven for a couple months. I'm willing to wait to find the right oven for me. Best Buy was fine throughout the process. A little slow, but fine, helpful and courteous. Samsung is the issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your overall experience with the ranges can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the refund. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Pros mentioned:Air fry
Samsung Appliances do not disappoint
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful looking induction range/oven set. Works as advertised
I would recommend this to a friend - Pros mentioned:Air fry
Sleek look
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased along with Samsung refrigerated and dishwasher. Great value, sleek look.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use. Wish I would have bought it sooner.
I would recommend this to a friend Easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to figure out. The serface is great. Better than rhe gloss one.
I would recommend this to a friendspectacular
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!!! Beautiful!!! Work perfectly, modern, and simple
I would recommend this to a friendLove it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it, so easy to clean. Had a few issues with oven light staying on but Samsung support cleared it.
I would recommend this to a friendStylish stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let is great. We got it from Best Buy; but the oven is giving a message to contact customer service
I would recommend this to a friendrange oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range oven works very well, we like it very much. the deliver a total disaster
I would recommend this to a friend- Pros mentioned:Air fry
Not what I was expecting from Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and stoped working 18 days after received. Best buy return polocy was off already so we had to deal with Samsung customer service. They were not able to fix it by phone so they sent a "local" company to fix it. The technician mention that he didn't have any training on this new line. 1st visit he couldn't fix it so he order parts, 2nd visit parts didnt fix the issue so he ordered more parts, 3rd visit parts didnt fix the issue so he ordered more parts. 1 more week passed and parts didnt arrived. Today it has been 4-5 weeks without a range. Now samsung says they will replace it but my best option will arrive 2-3 more weeks. Can you imagine? Now, i dont know what to do since I have already all the BESPOKE line in my kitchen so I will have to get just a replacement and wish for the best. Now talking about the first 18 days that it worked, we relly like it, its just the buttons a little hard to press but once you get it it gets easier.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I certainly know how you feel about this experience. Let's help you with this, CesarR.
We would like to speak with you personally so we can give you updates about the delivery. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147503003, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung Range Issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new range is great except for the area where the pans go. I would have been helpful to have each burner light up so you know where the pans are. You cant tell they are in the circle correctly
I would recommend this to a friendLove This Range!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first induction range , and I LOVE it! It’s not only functional, it’s beautiful as well!
I would recommend this to a friendThe best Buy in Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best stove, it’s looks great and easy to clean and the oven with auto clean it’s just perfect
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend new technology you need special pans for the range
I would recommend this to a friend- Pros mentioned:Air fry
Buyer Beware Best Buy installation stinks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd love to tell you about this stove, but, as Best Buy does not include the cord, I cannot. It has been sitting in my kitchen waiting for installation. The cord is not included and Best Buy will not use anything but their own provided cord. Because of timing and schedule, I've had to wait an additional two weeks to have this hooked up. So if you are buying from Best Buy, please be sure that you give them extra money in the form of an additional purchase of the cord. And yes, I do have a power cord, brand new, sitting here with the stove but Best Buy 3rd party installers won't use it. Installation is scheduled and I hope the range is worth the trouble. But if Best Buy is going to MANDATE cord use, then Best Buy needs to INCLUDE it with the purchase. Never been so annoyed by services. And I'm willing to bet the cord I was required to purchase is exactly what my electrician provided when he wired the kitchen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
Friendly Samsung Care+ team
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The friendly Samsung Care+ team is very helpful. SmartThings app lets you control all your smart home products from your phone.
I would recommend this to a friendInduction Cooking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excelente range, Induction cooking is great. I was worried about the sound, but its so low I don't notice it.
I would recommend this to a friend- Cons mentioned:Noise level
Buzzing clicking noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant clicking and buzzing noise when in use.. bought Madein.com cookware and the noise persisted. Opted to return stove.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for choosing Samsung for your range needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Rodel
Samsung electric stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best store ever!!! Love it No regrets it so amazing
I would recommend this to a friend
