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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,439.99

Customer reviews

Rating 4.6 out of 5 stars with 157 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the air fryer functionality, ease of use, and quick heating capabilities of the Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Fry. Many appreciate the sleek design and modern features. Positive feedback also highlights the ease of cleaning. A few customers noted minor concerns about the durability of the cooktop surface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-157 of 157 reviews
  • Rated 5 out of 5 stars

    Great electric range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice physical controls, top of the line electric range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stove, sleek and clean looking. Oven is big capacity too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it…very clean…and looks very elegant in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking easy to use. Like the push and tun controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stove. Can’t wait to use the air frying component!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good value

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern with great features love the design of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i is very good i will recommend every body!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife choice I hope fill our expectations and favor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have not yet received product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a miserable time ordering this and waited for two hours to speak with someone. I have not yet received this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 1 out of 5 stars

    Terrible product and shame on Best Buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stove surface is horrible. It scratches extremely easily and is difficult to keep clean. Our prior glass top was significantly better. We are highly disappointed. I’d highly recommend looking at other brands or products. Also, shame on and f Best Buy and will likely never purchase from them again. Best Buy rated a zero! They claim they honor price adjustments… After we purchased this, the price dropped by $250 and there was an $75 gift card. It’s been a nightmare trying to get them to honor the price drop. They agreed to honor it finally; however, a week later we found out they only credited back $70. No one will let me speak to anyone else about it. It’s been a battle for over a month now. The store says they can’t do anything because I bought it online. Definitely don’t ever buy anything online if you ever want or think you’ll need a price adjustment!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 2 out of 5 stars

    Disappointing appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to view panel. Must bend to see it and gray tone on black hardly visible. Racks hard to slide in and out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jadee G,

      We appreciate customers who take the time to provide us with feedback. Let us give you a few tips.

      Here are simple steps on what we can do if the racks are hard to slide in and out. Please refer to page 46 of the user manual (Maintaining your appliance - “Oven racks”).

      User manual:
      https://downloadcenter.samsung.com/content/UM/202502/20250217163149782/O_01._IB_FULL_NE9100D_NSE6DG8300_EN.pdf

      Should you have other query, feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1150804297) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top is too delicate... The top scratch to easy...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jose, we understand the frustration if your cooktop is easily scratched. Allow us to help you.

      Please see page 28 and page 51 under the "Choosing the proper cookware, Protecting the Cooktop, and Care and Cleaning of the Glass Cooktop section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202405/20240503155839653/01._IB_FULL_NE9100D_NSE6DG8300_EN.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147156400) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burners turn up all the way and burn your food. You have to keep a close eye on the burners because they randomly get stick on high, i have burnt countless meals because of this. Samsung came out and fixed it once and a few weeks later it’s back to doing it again. Should have listened to others and stayed away from Samsung appliances! Very frustrating and it’s getting old ruining food because of the temperature issue! You have to heat your pan and shut off the burner completely so it doesn’t over heat. Don’t buy it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love the built in air fryer feature....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice, and everything functions as it should. Two issues we've found are 1) the top has raised circles/texture making this range VERY difficult to keep clean - our previous one had a completely smooth surface and a razor blade would easily scrape off even the biggest burned on mess. NOT THIS ONE. If you're all about having a glass top range that is easy to keep clean and always looks like new - this one isn't going to make you any happier than it's made me. and... 2) the controls on the front are super touch sensitive, bump them when you're standing there or walking by and they are activated - it happens all the time and is super annoying. On the positive side....The burner knobs for the stovetop have a double safety feature to prevent them from being accidentally turned on - they must be squeezed AND pushed in before a burner will actually be turned on - that's an amazing feature. The air fry is amazing and it works well, it's the one feature that was a must have on our list. The bottom drawer is tiny - all in all this is a middle of the road range IMO.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We appreciate your review and your sharing your experience with the range. Let's extend our assistance.

      I have shared the manual for instructions on activating the child lock function to avoid any accidental control touches. Kindly read page 27.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202502/20250217163149782/O_01._IB_FULL_NE9100D_NSE6DG8300_EN.pdf

      Below is a guide for some recommended cleaning products and tips for a more convenient cooktop cleaning. Learn more by visiting the hyperlinks and watching the YouTube video.

      Clean and care for your Samsung electric cooktop:
      https://www.samsung.com/us/support/answer/ANS00060833/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148531311, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking. Have tried the bake, broil and air fryer features. All are great. The stove trio is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice range!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice induction range and oven combo at a reasonable price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Butner went out 6 months in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont reccomend, the top scratches very easily and the front left burner stopped working completely within 6 months of purchase. Wish i could return for a different brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Christianw, we know how disappointing it is to deal with a scratched cooktop and if one of the burners stops heating. We're here to help.

      We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish.

      Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/

      Please see page 28 under "Choosing the proper cookware and "Protecting the cooktop" and pages 51 to 52 under the "Care and cleaning of the glass cooktop" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202405/20240503155839653/01._IB_FULL_NE9100D_NSE6DG8300_EN.pdf

      Here is a guide to help if one of your burners is not working. Please click on the embedded word.

      One burner on the cooktop does not work
      https://www.samsung.com/us/support/troubleshooting/TSG01001949/#a-radiant-element-on-the-electric-cooktop-does-not-work

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147671723) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

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