Customer Ratings & Reviews

Excellent Laptop! Have been using it for almost a year now and hasn't slowed down compared to many other laptops I have used previously.

The Geek Squad team member Chris suggested this computer when I asked for a suggestion. He was right-on in every way. It's compact and responsive. Thanks Chris.

Bought it for college, havnt used much but very fast and great connectivity with samsung ect. Great display and battery life is great feom my little usage

Wonderful, great computer. Expressive. Speedy, battery life excellent. The display is wonderful. Great chose for a computer So far. I am very happy with my choice.

Product performs as advertised, light weight ease of use very dependable. Would definitely recommend

Bright with great resolution. This laptop is fast but has issues with games such as Assassin's Creed. Minimal fan noise compared with older laptops.

Great and compact easy to use great product great for college students light enough to carry in your back pack and price is very affordable

Really good and amazing computer! Works really fast and well goes through the battery a bit fast but overal great laptop

The best laptop, if you are really looking for a good laptop east to use ,check this out you will be glad you did it

Gorgeous display and laptop. So compact and it does its job well. I definitely recommend to all samsung lovers as this is a masterpiece!!

Excellent choice for a home office computer that is able to handle multiple applications at once.

I recently purchased a Samsung laptop, and I must say that it has exceeded my expectations in every aspect. From its stunning design to its impressive performance, this laptop has quickly become an essential part of my daily life. Samsung has always been known for its sleek and elegant designs, and this laptop is no exception. The slim, metallic body and clean lines give it a premium feel. It's lightweight and easy to carry around, making it perfect for both work and leisure.

Bought this over a year ago and i have no regrets. Works smooth, very fast, display quality is very good.

Sister needed a laptop for work, I saw this Samsung on special and brought it home. So far she loves it, its fast and does whatever she needs.

I have been using this laptop for a year for my work, and I am utterly convinced of its outstanding service.

Excellent laptop. Runs super smoothly. I had to buy this after my son spilled orange juice in my last laptop. Always get the insurance.

great laptop with excellent screen. Ultraportable and powerful. Whats not to love!

What a great deal I received at Best Buy on this laptop. Saved more than I spent. It's a computer that I can grow into for years to come. Two big thumbs up to Best Buy!!

The Samsung Galaxy Book 2 360 is perfect for creators or graphic artists. It's got a lot of power in a small package and the touchscreen is superb. Out of the box, you will notice how light and thin the Book2 is. It is just a bit thicker than a tablet, and weighs just 2.62 lbs, with most of the weight being in the screen. It comes with a usb-c charger and a small brick for the outlet, not much bigger than other standard USB plugs. It has a solid chassis with almost no flex, and boasts quite the hardware for such a small package. In this model is the 12th Generation Intel Core i7 1255u Evo Processor. It has a base speed of 1.7ghz, but can turboboost to 4.7 ghz. It's a 10 core processor, but is listed as 8 economic processors and 2 performance processors. It comes with 16GB of Ram running at 4267mhz, which is very fast, and helps with processing the touchscreen input speed. It doesn't have a graphics card, but uses chipset graphics from the 1255u processor which is Iris Xe Graphics. There is a few different areas that say different amounts of memory for the Xe Graphics, but in the Task Manager Performance tab, it states the GPU has 8gb of memory. If you look up the video information in the system information, it says 1GB of memory. If you look up on the internet, it says 4gb, so it is hard to say how much GPU memory it really has. The laptop also comes with a 13.3" Amoled touchscreen. Some other features of this laptop include a fingerprint reader, mini sd card reader, a usb-c port, a USB 3.1 port, headphone jack, and an HDMI out. It has Dolby Atmos Audio, and comes with some drawing programs to use with the touchscreen, all on Windows 11. After first booting up and signing into windows, you will definitely want to full update the computer system software and windows software with Windows update and the Samsung Update app. When I was trying to use the computer before updating I found parts of the screen to be unresponsive to touch or mouse/clicks. That went away after updating. Everything opens very fast and smooth. The touch screen is amazingly accurate and responsive. I have used other 2 in 1 laptops before and this is completely superior. Since it is a Galaxy Book2, I feel the screen has taken most of it's effects from the Galaxy Tablet. When you fold the screen over and use the laptop in tablet mode it really feels like a 13" tablet. You are also able to use a stylus on the screen, and I often use the stylus from my Note20 Ultra. The screen can get quite a bit of fingerprints on it, but it does a pretty good job at avoiding a lot of them. The screen does not boast 4k or a crazy refresh rate, But it does 1080p at 60hz and it is amazing. The Amoled screen does offer HDR which gives it a much higher clarity. The peak brightness feels really good, and I actually have it turned down to about 75%. It also offers a blue light filter which is becoming more standard but definitely helps with strain on the eyes. Watching Youtube or a streaming app just looks amazing and the touch response is top notch. Audio is another one that requires some tweaking. After my first few sessions on the Book2, I felt that the sound was very low and diminished. It was almost a negative point for my review. Then I decided to look in the sound settings and found that it could be adjusted. The soundcard on the Book2 has Dolby Atmos spacial sound. For what ever reason, it is turned off from the factory. I turned it on and turned on the enhanced audio and the sound on the laptop came to life! It was loud, it was clear, it was sharp and was taken back that something so critical could be turned off by default. It must definitely be activated when first using. The Atmos actually has quite the 3D sound space and sounds like you are listening through surround sound. The speakers are actually on the bottom of the laptop so if it is set flat on a table then it might sound a bit more muffled, but when holding it or in in tablet mode, it is very good and surprising, again, for such a small laptop. Desktop performance was also very surprising. With the 16gb of ram, multitasking handles very well, especially with the windows 11 feature, multiple desktops. I opened 5 desktops and had games running in 2 of them and apps running in the other 3 and performed with very little hiccups. I am amazed. It does have a webcam, and the quality is pretty good for how small it is. Battery life has been really good with the power level on optimized. When running games, I move the power level to performance and the battery does drain much quicker, but that goes for any laptop. Overall have been very impressed with the battery life. Heat output on the laptop is actually very minimal and comfortable. The power settings are set at optimal or balanced which I think is a good place for this computer. Some laptops get unbearable to have on your lap or hold for any length of time, but I have easily had this on my lap for several hours and could not even tell that the laptop was getting warm. The keyboard layout and touchpad are set up very ergonomic and feels very nice typing for long periods. The touchpad has good responsiveness and solid left and right clicks. Overall great feeling. The Fn keys are settings, brightness up and down, screen projection, Touchpad on/off, mute, volume up and down, key backlight brightness, Block recording, Fn Lock, and suprisingly to me, you can adjust the laptop power performance right from the F11 key. Love it. The only thing that got compressed were the up, down, left and right keys, which they have also condensed with Fn Keys. There is only the number row as well. No number pad on the right. Overall, this is one the most favorite laptops I have ever owned. The fact that it incorporates so much tablet into it makes it that much more enjoyable. The responsiveness and accuracy of the touch screen makes it so enjoyable to use. The light weight chassis and how thin it is makes it extremely comfortable to work with and is enjoyable to handle over long periods. My only gripes would be the lack of crucial features being activated from the factory, and how small the up, down, left and right arrow keys are. Other then that, I absolutely love it and would highly recommend for content creators, artists, writers or anything else. It has gaming capability but that is definitely not the focus of this laptop. The only thing that would make this a perfect machine would be if it could actually get tablet capability and run google play store apps and games on it.

I'm a grad student, so a laptop is a part-and-parcel of my daily life. I bought this laptop in February 2023. The very first unit I picked up from BestBuy had a display issue (the screen flickered every time I connected the charger). So, I took it back to BestBuy and they replaced it with a new one. The replacement unit was working okay-ish until August, when I started experiencing several issues. For instance, I usually use Microsoft Sculpt Bluetooth mouse with this laptop, and whenever I connected something else via Bluetooth (say, my Samsung Earbuds), the mouse started lagging. In addition, the laptop slowed down severely when I shared my screen on Zoom meetings. So I reached out to Samsung support who told me to perform a factory reset, which I did. And right after the reset, that screen flickering issue started with this one; the same thing which I experienced with the very first unit that was replaced. So I reached out to Samsung support again, and sent my laptop to their servicing center in NJ per their instructions (it was still under Samsung warranty). They replaced the motherboard and sent it back after 1.5 weeks. I had no laptop during this time, I couldn't work at all on my research which severely affected my dissertation progress. And when I got it back, I found that the HDMI port wasn't working anymore (it worked before I sent it to repair). I had to send it again for repair, and it's been 1 week since I'm without any laptop, without any progress on my dissertation. You have no idea how frustrating this is, and what a mental torture it is. So, trust me when I say this: DO NOT BUY THIS LAPTOP. Maybe get the other models but DO NOT BUY THIS ONE.