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Customer reviews

Rating 4.6 out of 5 stars with 915 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 915 reviews
  • Rated 5 out of 5 stars

    Samsung SmartTag 2 set of 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to pair with my Samsung smartphone. I'm looking forward to using them. Also, the Best Buy online price was bettet than the Samsung price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with all android devices.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with any device other than a Samsung device. This is not clear from the listing. It will not work with apple (obviously) but also not other android devices, like the Google pixel. I bought this as androids answer to the airtag. It is not that solution.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Landers, thanks for taking the time to share your experience with using the Samsung Galaxy SmartTag2. We value your feedback as we strive to improve the design and functionality of our product line. You are correct, the SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Cons mentioned:
    Sound

    Rated 3 out of 5 stars

    OK if you are standing on top of it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't loud enough, when you are trying to find it. Also had difficulty pairing it with my phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TracyR, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy SmartTag2. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. We would be more than happy to assist you with what you may be experiencing with your Galaxy SmartTag2, but we need a bit more information than we currently have available before we can do so. Feel free to reach out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to keep track of you keys. Find them all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect . But batteries bout dead out the box lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINITELY RECCOMEND

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so convenient, definitely recommended if it lost or forgotten

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommended

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying these new tags. They were not as good as the old tags i had bought. The ringer to these are not very loud, even when you put the sound on the highest level. A few times i have misplaced my keys and wallet and after ringing them, i could not find them because they were under 2 thin garments. The garments were not thick enough to have covered the sound, but it did. My old ones had a loud alarm, i could hear them even if my wallet was dug under my thick blanket.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MDee, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy SmartTag2. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please do not hesitate to reach out to Support if you would like to share any other feedback with us or if you would like any further assistance. We're always here for you! Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Galaxy smart tag 2 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me find where my car was parked when I had them in the car accidently with the doors unlocked in the parking lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These make it really easy to find anything I attach them too! They are going to be a great stocking stuffer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job really well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to track and see its location using your camera helps so much! Its a must buy if you have adhd and misplace keys or wallets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amzazing product. Huge update from the first one. Will definitely buy more when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tracking device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works if your close to device very well. But when device is not near you it does not work unless someone with a Samsung device is close with their Bluetooth on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SmartTag has capabilities as advertised and described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is nicely packed and as advertised, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Air tag

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised easy to sync. Wont lose my key Fob again lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that i can press the button twice to find my phone. The apple airtag does not do this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Okay, it's an airtag or airtag like, I use them to keep track of my pets, so I didnt like that i had to leave it as a dangle option basically, like for example an apple airtag is smaller and you can have a plethora of options to display it where it does not have to prominently hang / get in the way on a pet collar.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy RichieL, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy SmartTag2. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. If you would care to provide any other feedback with us regarding the performance, functionality, or durability of your Galaxy SmartTag2, please let us know by contacting us again at your leisure. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Replacing Tile!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works out far superior compared to my TilePro. I just wished they made one that would fit in a wallet like a credit card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New design, same awesome Samsung quality.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better design. Seems to have much better range than it's predecessor and interface is different as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to find my backpack easily. It was able to gain signal with other prople's cell phone

    I would recommend this to a friend
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