The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,543 reviews
Rated 5 out of 5 stars
Tab 9
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best tablet I ever had.. loads vety quickly
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sadly, I can't recommend this tablet, unless you are buying as a streaming device for a kid, and definitely not for playing games. I wanted to use it for very basic work tasks (emails, reading PDF files, minor document editing, etc.) and it couldn't handle that.
Salutations Jorge, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Tab A9+. Your valuable input is appreciated as we make improvements on the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Please feel free to check out, "Keep your Galaxy phone or tablet from slowing down" to help resolve what you've described. If you're int he market to upgrade your device, be sure to check out the Galaxy Tab S11 Ultra. This tablet offers top-tier performance and an immersive display that handles gaming well and also allows you the freedom to be as productive as you'd like. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. We're always happy to listen and work toward a better experience for our customers. Thanks for being a valued Samsung customer. - Debra
Rated 4 out of 5 stars
Samsung tablet A9+
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pleased with the product. Price was good. Service was very helpful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy customer service is the worst. We have been very good customers of Best Buy over the years (televisions, computers, printers, etc.) I ordered this a Samsung tablet for my husbands for his birthday. It arrived July 12 and I gave it to him for his birthday in early August. It would turn on and you could play games for a while, then the screen would go black. It would eventually come back on, but you do not know for how long. We took it back to the North Olmsted store. The clerk said no problem, they would exchange it. Then he said oops, there is a 14-day limit on returns. He called the manager who said too bad and refused to talk to us. When I got home, I called customer service and got the "Too Bad" answer. The moral of the story is "Don't buy a present from Best Buy because you will not be able to return it if it breaks or doesn't work.