Customers commend the Geek Squad Certified Refurbished Galaxy Watch Active2 Smartwatch for its long battery life, user-friendly interface, and reasonable price. Many users have expressed satisfaction with the watch's ability to last for about a day on a single charge, while others have praised its intuitive design and ease of use. The watch is also considered to be a great value for the price. However, some customers have noted that their watch arrived with a scratched screen.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 96 reviews
Rated 5 out of 5 stars
Samsung Galaxy Active2 Smartwatch
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung Galaxy Active2 Smartwatch is my 3rd smartwatch; the previous watches were Samsung GearFit2 Pro. This one offers so many more features and uses the same apps, so keeping my history while making the transition was so easy! (There are also MANY watch face apps that can be added to this watch, allowing you to change the watch face by the season, date, etc.)
The 2 negative issues I had with this smartwatch were:
1) I did not like the silicone watch band that came with this, so I purchased a metal replacement band that works great! (Issue fixed)
2) After 3 months of use, I am having problems with a short in the charger after I accidentally knocked it off the table. (Issue not fixed)
Side note: I ordered the larger size due to my vision. With the silicone band, the larger watch was not comfortable; however, IMHO, the metal band made wearing the larger watch so much easier and more comfortable.
Outside of the short in the charger, I absolutely love this smartwatch!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't even think twice about this watch. Pls just get it. Everything about it is perfect. Good battery, beautiful design, easy to use.
I would recommend this to a friend
Pros mentioned:
Long battery life
Rated 5 out of 5 stars
So far, so good!
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, the watch is working great. It has no scratches or scuff marks, quick charging, and a charge lasts about 24 hours. It works perfectly with my Galaxy S10 smartphone. I have a skinny wrist and thought the 44mm would be too large, but nope. I did have to buy a different watchband; this one was too large and with not enough holes. Other than that, I am pleased.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife loves the watch but we purchased refurbished and it looked like it had never even been cleaned. The band was dirty and there were scratches all over the screen. We have purchased refurbished products before but this was horrible.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi There!
Thank you for purchasing Samsung Galaxy Watch Active2 and leaving your review. We genuinely appreciate your taking the time to let us know of your concern about your device. We are so sorry that your experience has been less than ideal. Rest assured, we will share this concern with our Product Team. We at Samsung only want our customers' best welfare while using our products.
For additional assistance, I include the contact information for our Social Support team for immediate support.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Being that it was a refurbished product, I got what I paid for. The watch keeps freezing up. I am passed the date to return it. When it was working, it did just as expected.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Watch Active2 Smartwatch 44mm Aluminum - Cloud Silver
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Horrible and Disgusting!!
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do NOT purchase a refurbished anything from Best Buy!! I purchased this watch refurbished hoping to save a few dollars since newer galaxy active 2 watches aren't available. And boy was I mistaken. The watch I received was filthy and disgusting. It literally looked like someone wore the watch, worked all day, went to the gym, and then put it in a box and sent it to me. I completely understand what refurbished means, but to receive a product that appears to be used, is beyond disgusting and disappointing. I didn't even have a chance to enjoy the watch. Took it back to a local Best Buy and returned it.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
This is my first smart watch and I love it
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very good for staying active, staying notified, and stylish.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately, the refurbished Samsung Galaxy Watch did not work. I returned the watch to Best Buy with no problems. I then bought a new Samsung Galaxy Watch Active 5 and it works perfectly!
I would recommend this to a friend
Rated 5 out of 5 stars
Best watch
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the watch as soon as i seen it it's a refurbished it's in really good shape!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great watch easy to use, very helpful in finding my phone. Tracking my fitness and keeping up with different time zones with family. The works great even when I am swimming. I can use up to 3 days before having to charge it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Wish touch screen were more responsive, but is good. Tracks most anything. just needs a modern cover and wrist band. I got a 1 piece from Supcase. Plus a glass cover for the face. COMFORT HIGH AFTER CHANGING ORIGINAL BAND.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This watch has stopped working. Got it just over 3 months and it just quit! If there is warranty with it you should get it. Or buy new this one was refurbished. Was really fun until it stopped.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Strap and watch bezel has scratches and a lot of dirt at the bezel corners and in the holes of strap. Returned the item right away.
Better to buy open box excellent rather than refurbished items from bestbuy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was a little hesitant buying a Geek Squad refurbished Active2 watch, but so far I am pleasantly surprised with the purchase. The watch seems to be working fine, free of any scratches or scuffs, holds a charge for more than a day, and paired with my phone with no problem. The item did not come in the original box, it came in a plain brown cardboard box wrapped in bubble wrap, so if I had any complaints, that would be the only one.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this watch for my wife and she loves it. The display is beautiful and it just works. Also has most of the features of my Apple Watch for a lot less
I would recommend this to a friend
Pros mentioned:
Long battery life
Rated 4 out of 5 stars
Great watch
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This watch has a good battery life and lasts a day of use. The excercise features are good along with the pulse.
Best buy refurbished products are good quality.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased my Samsung Galaxy Active 2 watch refurbished trying to save a buck. Unfortunately my experience wasn't the best, My watch arrived in a plain box with a charger that didn't work. And no claps on the bands to hold watch on my wrist, No to mention the watch was not formatted for new user.
So obviously I had to take the watch back, But the funny thing was Best Buy had a sale on for a "Brand New" watch at The same exact price.
So for me this particular refurbished watch didn't work out.
But I'm loving my Brand New One....
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Active 2 watches are great. It was a Christmas present,, But when this one arrived it wouldn't work with phone so had to return it. Glad i checked it out after it arrived. Thats okay. They exchanged no problem after geek squad examined it and agreed something was wrong.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had the watch for about a month now. It is very versatile and I like the fact you can customize how you want it to work. I have used it for making phone calls and it was just as well as using your cell phone on speakerphone. I only have to charge it every couple of days. I do recommend getting a face protector for it.