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Samsung - SmartThings Home Monitoring Kit - White-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 125 reviews

94%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 125 Reviews
  • Rating: 4 out of 5 stars

    Nice package

    Posted
    AvidGamerPro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got this as a bundle when i bought a new Galaxy phone and really didn't think i would use it but i decided to try it out and so far so good.. nice way to start to turn your home into a smart home and pretty cool to monitor and control things from your phone.. Things of the future.. only been using it for about a month but been smooth since.. keep in mind, the hub that controls everything advertises to have a battery back up which it does BUT if the power goes out most likely your wifi will go out as well and you have to have wifi to keep the products connected so having a battery backed up hub is pointless unless you somehow have a wifi connection that is not affected by a power outtage.. just something to keep in mind..

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good one

    Posted
    sk2018
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this as a freebie along with the Samsung S9. Its working great so far. Minuses: Motion detector is not even 90 degrees. you may need another one depends on your need, if you want to cover 2 doors then better stick it in the roof? Stickers provided to stick them in walls are not reusable. When you are at home you dont like to get the alert messages about your own moments in the living room, right? you have to go turn off the motion detector and next time when you go away you need to turn it on without fail. There is no camera inside, but cant complain bcos its a freebie.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not a robust piece of hardware

    Posted
    Chuck

    This unit does not work well in crowded residences with many 2.4ghz wifi channels (condos, apartments). Signals will interfere with basic functionality and give false readings. In addition, I've had two sensors fail in a year. Firmware updates are very frequent and usually cause unwanted behavior with many owners after. Do your research first. Google "smartthings class action" or "smart things upgrade problems" and you'll find the problems you can expect with this unit. If I were to start over, I would get the hub, but NOT the smart things devices and buy Z-wave compatible devices instead.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy home automation

    Posted
    Mtloafer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have integrated all my major light switches, door sensors, and synced it up with the Several Alexa’s. It works very well. The only complaint I have, is it not able to do some of the timed things I would like it to do without creating several other “routines “ that sometimes work well, & other times seem to not work. Also, the security portion is good for seeing what is going on, but does not work to arm and disarm the way I have “tried” to program it. Every morning when my son leaves for work, it is supposed to arm, but it also alarms because he opened the door to leave. Maybe it’s me? Just seems a little buggy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Home/Small Office Automation & Tech Investmen

    Posted
    Jozwah
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If you want an easy home automation system. This is your device. Samsung is constantly making improvements and they do listen to end-users. Easy to setup and add devices. This starter kit will get you introduced to home automation in no time. You can go basic or you can go crazy with all this zwave and zigbee devices. I personally prefer zwave devices as they have better range and device selections by many manufacturers. This deal with bestbuy was the best buy. Keep watching it and from time to time, you'll see it at 50% off for the basic kit. Enjoy!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not impressed...

    Posted
    NiraM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've bought many other smart home devices that were cheaper and didn't need a hub that work just as good if not better. I would return it but I believe I am over 30 days now. I thought this would help with powering on my TV through Alexa but it doesn't. My Samsung TV doesn't power on with it using Alexa, and I don't need it to power TV off through Alexa. I forgot I had Harmony hub and remote that would power on TV through Alexa. Overall, I do not recommend.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy setup- needs speaker or siren

    Posted
    GaryD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Setup was easy enough and it works well but I'm having a hard time finding suitable options for a speaker or siren so it can announce intrusions other than through my phone. I recently switched my network and having the hub was great. Everything through the hub was automatically on the network. Other older devices such as outlets that did not require a hub had to be connected to the new network one by one which was a pain.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung Smart Things Hub with motion and doors

    Posted
    DSDD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Smart Things Hub is awesome. I LOVE the door sensors. They give you the temperature in the room where they are installed! Brilliant! With a three story home it allows me to see what the temperature is on each floor. Also Syncs with ARLO cameras and Ring Doorbell. Also I can use Amazon Echo devices to command the outlet to turn on/off. I will add outside outlets that allow me to turn on/off Christmas lights without having to go out in the cold!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Self Home security

    Posted
    Jaynewyork1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had attempedted break through my (Front Door) and we needed something that would let me know if our door opened when we where not home . I set this system up like security system with sensor on door and motion detection . I must say I’m so great full to have peace and mind. I have it set up when door opens up my hall lamp turns on ,I get notification then I view my camera from any where.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Home security product

    Posted
    Technocrat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this samsung smartthings for my home as a blackfriday deal. It was easy install with the app. Everything was OK for two weeks. Third week motion sensor and the door sensors failed. Tried all the suggestions found online, nothing worked. Finally spoke to the Tech guy, he suggested, whenever this happens, go to app and use Add a thing to reconnect the sensor to the hub, I did it worked, no problem since then.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Flexible Monitoring Solution

    Posted
    Lenny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the SmartThing Kit so I could be aware I left the garage door open. I also bought a garage door sensor and programmed the hub to turn on a Smart thing outlet whenever the door was open. That works great. From there I put a sensor on my shed door, a leak sensor near my sump and furnace. There are lots of sensors that are compatible using Z-wave and Zigbee wireless technology.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The Hub works great as does the App.

    Posted
    Rich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I installed the item with both the provided devises and other compatible devices. The only problem i have experienced is with the provided Motion and water sensors. They keep loosing connection and say "Unavailable" and have to be reinstalled. I do not experience this problem with other brands of compatible devices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    picked up at a great price

    Posted
    devious20000
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    was looking for this after I picked up a few Amazon Echos for the house, this opens and closes my front door and arms my alarm system and we are able to monitor our home when we are away, comes with a few plugs for fans, lights, etc.. that you can use your voice to turn on

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Would recommend, buy again

    Posted
    AVTech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We bought this for one of our clients that wanted to automate a few lights and thermostat. Having total home control via the app is where this product shines. Easy to grow with your needs with zwave products, simple setup and scale-able. I now own one myself and find new uses for it all the time, makes my life easier like technology should.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Requires a lot of setup time

    Posted
    marc
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After 3 weeks of setup and numerous chats with Samsung support, the system is finally not going off in the middle of the night. It is not a system for someone who wants to plug and play. But on a positive note it is very versatile in the actions it can perform, from security system to automation of many tasks to light/tv/plug activation and more.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor response time

    Posted
    Jgcorte
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased them and gave it 1 week. There were times it would take up to 30 minutes to alert us of a door opening. The sensors kept disconnecting from the wifi. Overall, the performance did not provide the peace of mind we were looking for. We returned it and purchased the nest system.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Home Sec

    Posted
    DVDWriter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Utilizing this kit to supply a means to track who and when comes in to our home when no one is home. Easy to setup, but working through a variety of the "kinks". Wish I had some more time on my hands, because there are a few really cool things you can do with this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The smart home of the future is now.

    Posted
    malo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I started with The Phillips Hue bulbs and i now have the brains to run countless smart devices for my smart home. This product let's you add everything you need or want in a smart home. It has worked without any issues. It is easy to set up and use. This is a must have.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Controller

    Posted
    Amazing
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Very easy to set up and maintain. Much better than the Vera, although I wish they had Backup and Restore capability. The Z-wave wasn't working on my unit at first, before I had time to contact them - Smartthings emailed me about the issue and sent a replacement unit right away.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The smart home of the future is now.

    Posted
    malo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I started with Phillips Hue bulbs and i now have the brains to run countless smart devices for my smart home. This product let's you add everything you need or want in a smart-home. It has worked with out any issues. It is easy to set up and use. This is a must have.

    I would recommend this to a friend