Customer Ratings & Reviews
- Model:
- MU-PC500H/AM
- SKU:
- 6408298
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the T7 500GB External USB 3.2 Gen 2 Portable SSD's ease of use, convenient size, and ample storage capacity. Many appreciate its reasonable price, especially when purchased on sale. The included USB adapters and security features are also frequently praised. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great addition for my electronic needs. everyone should have on of these.
I would recommend this to a friendHorrible product, stay far away!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Faulty product, just cant save anything on it, and whatever does get on the SSD it takes ages too load maybe I got a lemon or maybe this is just a poor product, I choose to vote and the latter.
No, I would not recommend this to a friendBrand response from Samsung
Posted .teamevilbunny:
Thank you for purchasing the Samsung T5 Portable SSD. I am very sorry to hear that you are experiencing issues with your drive. I understand your disappointment.
Please give us the opportunity to assist you with step-by-step troubleshooting or warranty service. You can contact Samsung Memory Support directly via any of the following options.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every T5 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
~ Samsung Memory