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Customer Ratings & Reviews

Your price for this item is $249.49
The comparable value price is $289.99

Customer reviews

Rating 4.9 out of 5 stars with 1024 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,024 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value, with good performance at somewhat less speed than promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Dell Laptop Windows 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Dell laptop running Windows 10. Just plugged it into the USB-C port and off and running at super speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast read and write, a lot smaller than I expected. Love the 2 TB backup room. And at $150 can't beat it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung External USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good looking hard drive. I haven't had a chance to really use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast SSD, the ruggedness is 5*

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a hobbyst photographer, I needed something for easy backup and something I can connect to my phone/Tab/PC quickly as and when needed and this was perfect. The ruggedness is super useful when I have to take it around in my camera bag. Connects easily to all devices, comes with both USBC and USBA cables. 5 star all around. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2Tb samsung and water resistant!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is as expected amazing product! Still not willing to test the water resistance!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not User Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as user friendly as the salesperson described. It's truly NOT a plug and play. In order to use this product, you will need to have some tech skills. Not for the everyday user that's expecting the product to backup your files just by plugging it in.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DebH:

      I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help.

      Please contact Samsung Memory Support directly and we will gladly assist you with step-by-step troubleshooting.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Great SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Great read/write speeds. Feels rugged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, fast hard drive, great price especially when on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work in the field in IT and this device does what I need it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed extra storage for photos and this works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Very strong and built nicely. Fast speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Editing a breeze with this SSD!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Solid drive for fast editing on photos/videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T7 shield

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slim and non slippery only bad is attract dust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    back it up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, small enough to carry in your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only edit off of SSD’s so glad they are coming down in price. Now they just need to make them in 10-20tb for a reasonable price just stay away from Western Digital. Over a decade i’ve had about 5 western digitals go bad. Never had a samsun or g drive go bad. Also i edit in 8k so ssd is mandatory.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Your external SSD shows ultra-poor performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a word, TERRIBLE! Despite the number of times I visited Best Buy and the Geek Squad, no one was able to improve the run time for merely doing a copy-and-paste of my data from my internal SSD (C:\) to this external SSD. In fact, my rotary external Passport drive ran circles (more than 150%) over my subject SSD. I backed up my data onto my rotary drive in about 3 hours, whereas my B/U onto my external SSD took in excess of 8 hours. Even when I tried deleting older versions of my data on the external SSD, it took about 3 hours merely to complete the Calculating phase alone. It was unnerving! This same poor performance happened with an external SSD drive with another brand ... AND, such poor performance occurred on my second laptop that I purchased at the same time as my first laptop. Both of my laptops performed unacceptably with your external SSD. I wish there was an answer, but there does not seem to be any. So I'll be returning my external SSD today. Question: How can copying my data on an internal SSD to an external SSD take longer than when using an external rotary drive??? Baffling! I'd love to hear back from you.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      FoxyFox:

      I’m sorry to hear that your experience with Samsung’s T7 Shield SSD has fallen short of your expectations. Your feedback is very important to us and will be shared with our internal product team.

      Should you want to troubleshoot your issue first, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We hope you’ll give us a chance so we can provide you with the excellent experience we strive for.

      - Samsung Memory Samsung

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to like this thing…. After rehashing online, turns out that the supplied cable is trash. It wouldn’t even connect and would freeze up my computer until I unplugged it. Changed the cable and I can now at least get it to connect. Transfer speeds are trash as well, no well near the as advertised. I would not recommend it. I gave it 2 stars because it is rugged so if you don’t care about speed and need something to hold up outdoors then should be considered but there’s better options out there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      OrlandoH:

      I’m very sorry for the difficulties you’ve experienced with the cables of your T7 Shield SSD. We completely understand your frustrations, and we are here to help.

      Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We hope to hear from you and to make this right.

      - Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Slow back up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upload of documents are mo faster than hard drives. I have only used it when backing up Quicken data. Not eorth the price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DonS:

      I’m sorry to hear that you’re dissatisfied with the performance of your T7 Shield SSD. We always aim to deliver a great experience, and it’s unfortunate to hear the SSD did not meet your expectations.

      As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support if you need further assistance to troubleshoot your issue.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I know it costs more than a non-SSD drive, but I'm thinking it is worth it. I think the info we put on it is much more secure from loss. And we're not gonna get better than Samsung. Yeah.

    I would recommend this to a friend