Customer Ratings & Reviews
- Model:
- MU-PE2T0S/AM
- SKU:
- 12172639
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Skerr
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very helpful when traveling great and quick storage.
I would recommend this to a friendSolid but Slow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality construction but has some performance slowdown on large file transfers. It became too slow to transfer large files over 300GB. It would perform in the 2-400MB range until about 300GB in, then it would slow down to 15-25MB per second. Ultimately i couldnt use it to securely ship data to my data center.
I would recommend this to a friendNot Reliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two Samsung 4TB Shield SSD drives, two Samsung T7 2TB Shield drives and two Samsung T7 2TB drives. The 2TB drives have all been reliable but the 4TB drives have not. I have had to send both of them back to Samsung, one of them twice because their transfer speeds dropped to almost nothing when they should be getting 500-575 Mb/s when connected to a USB 3.1 input. There are others who have seen this problem as well. I have found Crucial 4TB SSD drives to be far more stable and reliable. If you are considering getting a Samsung 4TB T7 Shield just take this this into consideration.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lewie70:
We always aim to deliver a great experience, and it’s unfortunate to hear the T7 Shield 4TB SSD did not meet your expectations.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product team.
If there’s anything we can do to further improve your experience, please let us know by contacting Samsung Support at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Again, thanks for sharing your review and for choosing Samsung.
- Samsung Memory
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small sturdy and quick. It easy to bring along on trips.
I would recommend this to a friendWhat i needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went from 1-2T and i cant explain how much it helped.
I would recommend this to a friendSamsung External Drive.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Rugged and Good Value for the Price . Should come with better Storage container
I would recommend this to a friend- Pros mentioned:Storage capacity
Work fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little finaky at 1st buy got it to work, plenty of space, hoping it last longer then the last one.
I would recommend this to a friendBrand response from Samsung
Posted .Jones:
I’m sorry for the difficulties with your T7 Shield's setup. Your feedback is very important to us and will be shared with our product team.
I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Good SSD. Bad app for smartphone.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good but the app do not detect the SSD when I connected it to my smartphone. I have tried with other phones but it is always the same, SSD is not detected.
I would recommend this to a friendBrand response from Samsung
Posted .David:
I’m sorry to hear that your out-of-box experience fell short of your expectations.
The T7 Shield may not be compatible with all devices but is compatible with Android devices using USB-C.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Thank you for choosing Samsung for your storage needs. We look forward to hearing from you.
- Samsung Memory
Good drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good reliable hard drive! Purchased this for video storage.
I would recommend this to a friendSo far, so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Feels solid. Nice rhat it has USB B and C cables. Can be password protected.
I would recommend this to a friendPeak design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and easy to use and flexbility to organize with zoom lens and drone and main body and prime lens
I would recommend this to a friendExcellent backup for my laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent backup for my laptop! Easy to setup and use.
I would recommend this to a friendSSD Hard Drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with computer and samsung phone, but wont connect to my Motorola phone.
I would recommend this to a friendBrand response from Samsung
Posted .HappyCistomer:
While it’s great to hear that you’re loving the performance of your T7 Shield SSD, I’m very sorry to hear of the difficulties you experienced with connecting to your Motorola phone.
The SSD might be formatted in NTFS or exFAT, which some Motorola phones cannot read. Please reformat the SSD to exFAT (most compatible with Android) using your computer. Older or budget Motorola phones may not support external SSDs. Please check if your phone supports USB OTG and external storage mounting. Also, be sure to use a USB-C to USB-C cable that supports USB 3.1 Gen 2 or higher.
Should you need further assistance or have questions, please contact Samsung Memory Support.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Thank you for choosing Samsung!
- Samsung Memory
Backup drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Wish it had some type is actinic software though. I made an iso of my hard drive.
I would recommend this to a friend- Pros mentioned:Storage capacity
Not so amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to use. Have to divide the meormy not very user friendly. But have a good amount of space.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TRISH:
I’m sorry to hear that your experience did not match your expectations. We completely understand your frustrations, and we are here to help.
Please give us the chance to gather additional information from you so we can provide assistance.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We hope to hear from you soon.
~ Samsung Memory
- Pros mentioned:Overall performance
Fast Enough & Big Enough & waterproof!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the touch version of this and have always wanted something a bit more rugged. I dont have to worry of a Monster Energy explodes in my work bag - worth every penny.
I would recommend this to a friend ssd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good, it does get a little hotter than i expected it to, but i guess that is the rubber coating
I would recommend this to a friendWorks as intended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High sustained writes for iphone15 pro ProRes format.
I would recommend this to a friend- Pros mentioned:Overall performance
Great deal when on sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good or better than the original T7. But the rubbery coating makes it less slippery and durable. Works great for my use as external PS4/5 extended storage.
I would recommend this to a friend - Pros mentioned:Portability
Fast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, quality product as is expected from Samsung. Rugged construction and small enough, seems like it's going to last. I would recommend this product.
I would recommend this to a friend
