The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,060 reviews
Pros mentioned:
Portability
Rated 5 out of 5 stars
Fast!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent, quality product as is expected from Samsung. Rugged construction and small enough, seems like it's going to last. I would recommend this product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got two of these recently. One works perfect. The other does not.
The one that works well tends to accept writes at a rate of 420-550 MB/s. I do large scale copies volume to volume for backup purposes. The good disk does not create errors in the event viewer log.
The bad volume pollutes the event logs with event ID 153 Disk Timeout errors. It generated 296 of them in the space of an hour. And speed slowed to 0 bytes/second for multiple seconds at a time. i.e. It hung while the O/S recovered from the i/o timeout. I then had to struggle with getting data off the disk for multiple hours as it had, before I detected the issue, been a sole source of files while I was doing a migration.
If both disks had the same problem it would have been a 1 star rating. The other disk does work well.
We always aim to deliver a great experience, and it’s unfortunate to hear the T7 Shield SSD did not meet your expectations.
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri) 2) Email: [email protected] 3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for: a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory
Rated 4 out of 5 stars
Good Backup
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product but the instructions are to small to read.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was getting really hot during file transfers compared to my T5, which was concerning.. Would recommend if you need something rugged - the water resistant feature is amazing. But if using for everyday use by a laptop, then the regular T7 is probably better.
We appreciate you sharing your heat concerns with us for your drive.
Please know that the T7 Shield features Dynamic Thermal Guard, which constantly monitors your drive's temperature and automatically throttles temps down when they rise above optimal critical threshold. This protects your data while maintaining responsiveness to help ensure your drive is always safe from overheating.
To better address your heat concerns, please contact Samsung Customer Support and a representative will gladly help you.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri) 2) Email: [email protected] 3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for: a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic. b) Manuals & Software c) Warranty Info d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/