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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 104 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the T9 Portable SSD's compact design, fast speed, and ample storage. They appreciate how easy it is to set up and use, and they feel confident in the security measures it offers. The drive's small size and portability make it a great choice for gamers, photographers, and anyone else who needs to store and access large files on the go.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 104 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    T9 Portable SSD 1 TB - Easy and fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. I only had to attach it with a choice of one of the 2 cables it came with. I installed the app (found on the drive) onto my MacBook Pro. That was all I had to do. Tip: I got the "T9 Portable SSD 1TB" to download Google Photos onto the T9 SSD drive. I used Safari which has options that you can change that will allow you to automatically redirect what you are downloading directly to the T9, thus saving you a step.

    I would recommend this to a friend
  • Pros mentioned:
    Security, Storage

    Rated 5 out of 5 stars

    Great Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! plenty of storage. It has a Safety measure that allows You to set a Password on your storage device, even if You lose it No one can access it!

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Great and compact!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is so convenient for carrying around, and the material seems to provide good protection (at least compared to my previous external drive, which had metal casing and was easily scratched). The usb-c cable provided is also very secure, so there's no risk of it detaching accidentally. A note: when installing on a MacBook, you may encounter an error where the drive won't be recognised. This is due to Apple's default security settings, and you will have to look up a tutorial to fix this. It took me 10-15 minutes to resolve.

    I would recommend this to a friend
  • Cons mentioned:
    Dust

    Rated 5 out of 5 stars

    Highly recommend~

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well, speedy and reliable. My only issue is that the protective sleeve catches dust like nothing else, but that doesn't interfere at all with usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase, just bought a second one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable SSD. I use it for all travel/deployments. Very light weight, thin, and textured feel. USB 3 so you don’t have to carry a ton of cables around

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Documentation

    Rated 1 out of 5 stars

    No instructions, doesn't work w/my phone or laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot download Samsung SSD Portable from Playstore for my android Samsung Note 20 because it says the application was made for an older phone. Downloaded Samsung Magician but that does nothing but update the firmware on the SSD. No instructions included. Then I tried to connect to my Mac Airbook M2 and it is unreadable. I'm going to return this because sheez I just want a plug a play to transfer photos. I don't know how to use this, and there are no online manuals available on the Samsung website either. Not user friendly going to return this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hungry:

      I’m sorry to hear that your out-of-box experience fell short of your expectations. Your feedback is very important to us and will be shared with our internal product team.

      If you have not yet returned your drive, please contact Samsung Memory Support to troubleshoot your issue first.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Pros mentioned:
    Fast, Security

    Rated 5 out of 5 stars

    Samsung of computers. and many other electronics

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about the T9? SSD from Samsung. Samsung electronics have effectively replaced Sony electronics technology I need. They may not have anything close to the customer service. Sony provided again, nobody does anymore. What the drive boasts it actually is!. It's both fast and reliable. Consistent and well made. It's cabling still isn't specialized as most hardware seems to still be these days but it still obtains maximum performance Along with other Samsung Electronics at my 2009 TV that lasted till 2023, Only the glue that held the HDMI cables in place Finally forced All Samsung TV's mine and clients to be retired. An odd thing that I've only seen products made in America which have destructive mechanisms act in such a fashion. By all means, I recommend Samsung. It's SSD is consistent. Its product is durable liability has been proven. Ohh, yes. Forgot to add the security front end that you can use on the Samsung is exceptional and easy to use You can lock up your device without overly complicated methods of understanding. I only wish they had a sensible backup solution to safeguard the os completely Like it's home-grown imaging or file recovery system But I am working on that

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Security, Storage

    Rated 5 out of 5 stars

    Fast and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well for a 2nd drive. I installed software on it and run the software off of the drive. It runs so fast that I can't tell that its an external drive. I have music production software, specifically native instruments, and all of my samples are stored on this drive. It works great! I can also put a password on it so no one else can use it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Storage
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Fast, Plenty of Storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast writing speeds and transfer speeds. Has plenty of storage, straight forward ease of use. Though this storage is compatible with some devices. Does not work on older phone devices, tried to transfer stuff from my iPhone 8 plus with the Apple adapter, and does not work just FYI. It can connect to many different devices such as PC, Cameras, ETC.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Fast

    Rated 5 out of 5 stars

    Lightning Fast and Ultra-Portable: A Must-Have SSD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung T9 Portable SSD is a game-changer for those who need fast, reliable storage on-the-go. With transfer speeds of up to 2,000MB/s, I can back up large files in seconds, which is incredibly efficient. Its compact and durable design makes it easy to carry, and I have peace of mind knowing my data is secure thanks to its robust build. The 1TB capacity is more than enough for my extensive photo and video libraries, making it a perfect solution for professionals and hobbyists alike. Overall, the Samsung T9 SSD is an exceptional choice for anyone looking for top-tier portable storage.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Security

    Rated 5 out of 5 stars

    Great backup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. It does a great job keeping my stuff backed up and safe. I can’t believe something so small works so good.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Gaming, Storage

    Rated 5 out of 5 stars

    Does it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and big. Has lots of storage... Excellent gaming straight from it.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Fast

    Rated 5 out of 5 stars

    Great drive!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little drive- could fit in your coat or shirt pocket, and the transfer rate is very fast. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent SSD!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and reliable portable storage. Small, light weight, and because of the rubber-like casing it doesnt slide around in my bag or on my desk. I've kept it on top of my laptop under my desk and never had an issue with it heating up, even when running my VSTis from it. I definitely plan to get a couple more.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Fast

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a reliable, fast, and quiet external hard drive. The T9 does all 3 with ease. I tend to forget it’s even there. I run a virtual machine entirely from the hard drive, and it feels as quick as my macbook pro itself. It doesnt make a sound, and is lightweight and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Fast

    Rated 5 out of 5 stars

    Extra storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung T9 SSD 1TB for my grandson. He needed extra storage mostly because of his gaming. He is happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Fast

    Rated 5 out of 5 stars

    Nice...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good piece of equipment! I use this to put my games on and its super fast. Its small, light, and easy to carry. Nvme drives are a lot more affordable than they use to be in recent years.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Samsung T9: Speed and Style

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung T9 portable drive has an impressive sleek design and performs with power. The T9 is durable and has a fast data transfer speed making it a standout option in the external storage market.

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Storage

    Rated 5 out of 5 stars

    Samsung for external SSD’s!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the way to go for “on the go” storage! I needed a third external SSD for my creative needs and this is a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Compact, Security

    Rated 5 out of 5 stars

    Storage Space and Security!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact design with a lot of storage. The ability to customize security settings is a great feature.

    I would recommend this to a friend
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