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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 232 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are pleased with the E2 Pro Electric Scooter's overall performance, particularly its speed and smooth ride quality. Many appreciate its portability, excellent battery life, and the stylish lights. The scooter's weight is a concern for some users, as they find it challenging to carry.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 232 reviews
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great Scooter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really an incredible scooter. I've never owned an electric scooter before and this is my first one. I'm 38 years old and I bought this solely because I wanted a toy to scoot around the neighborhood. I don't think I'll ever use this to commute to work or to go to the grocery store but dang it. It's a real good time. The swag lights make me the heart throb of all the mommies in the neighborhood. It's got a nice bell to ding at small children as you drive-by. It's a little heavy, but I don't think a lightweight is really what you want with something like this. It feels like it goes very fast. I rarely drive it in sport mode just because I like the vibe of the drive mode. The battery feels like it lasts a ridiculously long amount of time. I play on this thing often, and I feel like my legs get tired from standing before the battery dies. The handlebars feel very beefy, which I think you definitely want. The brake stops it when you want it to. Overall, I think this is a great scooter. It feels like it goes fast and lasts a long time. I would definitely buy this again.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi KyleKingoftheScooter - with this review, you have earned King status in our book! Thank you very much.

  • Pros mentioned:
    Overall performance, Speed
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Segway E2 Pro: Reliable Ride, Heavyweight Champ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I've been testing out the Segway E2 Pro scooter, and I wanted to share my thoughts. Overall, I'm really impressed! It zoomed up hills like a champ, way better than I expected for a scooter its size. The speed is perfect- it's fast enough to be fun for older kids and teens, but also practical for grown-ups like me to get around. It's been super reliable, I haven't had a single problem getting where I need to go. However, there's one big thing to keep in mind: this scooter is *heavy*. Seriously, it's a workout just carrying it around. If you've got a place to easily store it and you're pretty strong, it's not a huge deal. But if you're thinking of lugging it up and down stairs or onto public transport, you might want to think twice. It's definitely worth going to a shop and trying to lift it yourself before you buy it, just to make sure you're comfortable with the weight.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing such a thoughtful and detailed review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear it’s been reliable, powerful on hills, and versatile enough for both teens and adults to enjoy. Your feedback about the speed and practicality really highlights what makes this model special.

      We also appreciate your honest note about the scooter’s weight. It’s true that the E2 Pro is built with durability and performance in mind, which can make it heavier than smaller models. Your suggestion to test lifting it in person before purchase is excellent advice for future riders, and we’re glad you shared it.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    It’s a great scooter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is fantastic! It really picks up speed in Sport mode, but you can also dial it down if you’d rather take in the scenery during your ride. The lights give it a stylish touch, and the battery life has been impressive for my needs, especially since I use it for commuting from a garage parking. Overall, I haven’t encountered any issues with it at all.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Toby,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you find it fantastic, with impressive speed in Sport mode and the flexibility to slow down and enjoy the scenery when you want. It’s great to know the stylish lights, strong battery life, and smooth commuting experience have all met your needs—especially for garage-to-destination rides. Your feedback perfectly captures the versatility and reliability of the E2 Pro.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Best ekickscooter made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I thought 15.5mph max speed was silly, but I underestimated the importance of stability at speed. The E2 Pro gives you that confidence with its sturdy construction and with ESC built-in. The cruise feature is a must! And the lighting is superb at night. I paid $400 for mine at BestBuy on sale 3/30/25 and have 280 commuting miles to the bus stop. It's fun, safe, and a great value.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Kevin, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Solid entry level repairable electric scooter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and good build quality. Smooth ride due to the way tires are on paved roads, not for off roads or muddy water roads. Dirt roads with solid ground is still drivable. Top speed after firmware update via app is 19mph, when the battery is around 20%, it slows down to 15-16mph. I bought this because ninebot has a good ecosystem for spare parts, if something goes wrong, those parts can be repaired rather than buying whole another electric scooter.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Khalil - thank you for your review and comments. We are big fans of the E2 Pro, and yes, if you have questions... we are here to help!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Skating with my wife.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for me and my wife to go out to parks and down the trails and go scooting together. We have a lot of fun and have even went to Garfield memorial to ride around the cemetery on a date night. This scooter is the perfect size for my wife. And with an average speed of 12 to 15 miles an hour, she feels safe on it. Along with good breaks and ground effects lighting

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear how much fun you and your wife are having riding together in parks and on trails — that’s exactly the kind of enjoyment we hope to bring to our riders. It’s wonderful to know the scooter feels like the perfect size for her, and that features like the safe average speed, reliable brakes, and ground effects lighting add to the confidence and fun of your outings.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought four of these for my family and it’s been nonstop riding since the day we brought them home from the store. We ride these scooters all around downtown San Antonio. The speed and range is perfect.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Plittles - you are definitely a Segway VIP! Appreciate your support...

  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good with my scooter , is very good , I’m going to work every day , the battery is good but no for do delivery.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear that it’s serving you well for your daily commute and that the battery performance meets your needs for regular travel. Your note about the battery not being ideal for delivery use is very helpful feedback, as it highlights the scooter’s strengths for commuting while pointing out its limitations for heavier, extended usage.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome scooter my son loves it! It’s a blast to ride and goes pretty fast

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that your son loves it and that it’s been such a blast to ride. It’s great to know the scooter’s speed and performance are making the experience fun and exciting.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    The best scooter you can get for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the extra money the ride is really smooth it’s fast brakes work great the tires feel smooth over bumps I’m very happy I went with this one

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear JustinJ,

      We’re thrilled to hear your 5‑star review of the Segway E2 Pro Electric Scooter! It’s great to know you’re enjoying the smooth ride, reliable brakes, and how well the tires handle bumps. We’re glad you feel it was worth the investment and that you’re happy with your choice.

      If you ever need assistance or have questions, please feel free to reach out at [email protected].

  • Pros mentioned:
    Battery life, Ride quality

    Rated 5 out of 5 stars

    Travel Pal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter checks every box. We purchased two and have taken them everywhere. Battery last long, lights are bright, and it rides smooth.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    MY SCOOTER BUDDY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My scooter is very efficient. Long life battery and reliable. Easy to navigate. It makes my travel to work or anywhere very convenient.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Zarah,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it efficient, reliable, and easy to navigate. It’s wonderful that the long‑life battery and convenient design have made your daily travel to work and beyond so much easier. Your feedback highlights exactly the kind of dependable performance we aim to deliver.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful scooter. It has been very reliable so far.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Wilson,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear you find it powerful and reliable — those are exactly the qualities we aim to deliver for a smooth and confident ride. It’s great to know the scooter has been meeting your expectations so far.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Great scooter and iPhone App

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter design and structure seems very well made, and with a great app interface. The app is very useful with useful settings, to mention the apple’s find my device, locking and gps tracking, and energy stats. I’m a heavy person and it handled well going uphill.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Clever,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear you find the design and structure well‑made, and that the app interface adds so much value with features like Find My Device, locking, GPS tracking, and energy stats. It’s great to know the scooter handled uphill riding smoothly even with heavier weight — that’s exactly the kind of reliability we aim for.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Get this scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, Very Reliable. Battery life took 5 days to re charge. Save me a lot of gas money

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Angel, We're so glad to hear that you're enjoying your E2 Pro. It's a really fun ride and it will definitely save you a lot of gas money. Keep on adventuring!

  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    E2 Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to drive , leg range of battery is excellent

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're loving your E2 Pro. It's a really fun ride! We hope it's the beginning of many great memories and happy riding!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Segway E2 Pro -its amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im 63 years old and i bought this scooter for myself not know if i would enjoy it. Its the best purchase i have dont in a lo g time. I road it all around south beach with my grandso . Its an amazing feeling. I feel free. Love it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Lourdes, We're so glad to hear that you're loving your E2 Pro. It's a really fun ride and the perfect choice to take with your grandson! We hope it's the beginning of many great memories and happy riding!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great E-Scooter for the price, I got it to go to work and back and also commute sometimes and it does that fantastically.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Zechariah,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s been a fantastic option for commuting to work and back, as well as for other trips. It’s wonderful to know the scooter’s performance and value are meeting your expectations and making your rides easier and more enjoyable.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Segway E2 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product and a great scooter to use both for casual riding and distance riding

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Dallin,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you find it an outstanding product and that it’s serving you well for both casual rides and longer distance trips. It’s wonderful to know the scooter’s versatility and performance are meeting your expectations.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Scooter is everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves his scooter. I love they have the lights for the night time.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Daya,

      Thank you for sharing your feedback on the Segway E2 Pro Electric Scooter. We’re delighted to hear that your brother loves his scooter and that you appreciate the built‑in lights for nighttime riding. It’s wonderful to know the scooter is delivering both enjoyment and safety features.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

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