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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 553 reviews

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  • Quality

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the Lift-Away Professional Steam Pocket Mop's excellent cleaning performance and ease of use, with many praising its effectiveness on various floor types and the lightweight design. Positive feedback also highlights the useful attachments and generally favorable price point. However, some users mention that the steam output could be improved, and a longer cord would enhance usability. A few also suggest including additional mop heads.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 553 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Great steam mop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked around and read so many reviews before deciding on the Shark. This product is great! I have tile floors throughout my home and it cleans them so easily and just leaves a nice, clean smell in the home after using it. I also have floor to ceiling tile in my bathrooms and the detachable steamer is great for cleaning the grout! The Shark is light and easy to use, even my 12 year old can help clean the floors!! I know there are so many other products out there to chose from, but I am very happy with this one and for the price, you can't beat it!

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent Steam Mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats up fast and is easy to use. The many attachments allow you to tackle anything that needs cleaned. It works very well, cleans and sanitizes in one easy step. There are no chemicals, which is why I bought it. I wanted my floors, surfaces etc cleaned and sanitized but with no chemicals so my children and pets would be safe. You can use tap water but as with most machines distilled water extends the life of the machine. Not to mention you won't get that calcium build up that you get with tap water. So I use distilled. It's definitely worth the price! Also since Best Buy price matches, I got it for $42 less than what they were selling it for! All around great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    So Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a multiple dog home with a dog door. We have had a lot of rain lately and they have tracked in tons of mud. This steam mop cleaned up all of the muddy paw prints with so much ease. The floors looked fantastic after mopping. When first got it out to use, I really thought I was going to have to do it twice because of the amount of mud. I did not have to once was plenty. I loved not having to use a regular sponge mop with bucket and soap. I really would have been cleaning the floors twice with that method. I love and love how I can throw the pad in the washer. I really recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Quick and easy to use, good results.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and light weight product, easy to use. First attempt was a little rough while I got used to the steam and handling. By the second attempt the whole floor pad was making contact with floor leaving it very clean. Great and easy clean up on pet messes that would come out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It's light weight, east to use, no chemicals needed. Really love the lift away feature. I notice a huge difference in my home when I use it. From the vinyl floor to the carpet to the furniture. It looks and smells more fresh after each use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Great for a newbie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed from box and assembled easily. Works great on floors. We used the wet wipe mops with the throw away wet wipes before getting this. This is a better solution since the mope cover can be removed, washed, and reused. Haven't had a need for the lift away part yet but I did test it and it works. Looking forward to using in on my shower walls in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Steam output

    Rated 4 out of 5 stars

    It does the Job well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although there are 3 settings of steam, I only use the highest because the steam action is less than what I thought it would be. It does clean my floors wonderfully but would like to be able to use it for cutting kitchen grease and it just does not pack enough punch to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 4 out of 5 stars

    great for cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it cleans the tile in the shower. It is also great for the windows. So light weight. Great product. Would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product the wife loves it easy to use. we havant used the other functions except for cleaning the floors but it seems pretty simple to use. we choose this one over the others because of size and ease of use. for in home this works way better than moping. and leaves the floors cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Great steam mop for hard service floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this steam mop! It's easy to use and I love how clean my floors look and feel!

    I would recommend this to a friend
  • Pros mentioned:
    Attachments
    Cons mentioned:
    Steam output

    Rated 4 out of 5 stars

    Works great, cleaning gets done quicker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to make cleaning faster, and not go through rolls and rolls of paper towels. It has been great! I have tried to use all the attachments, and they seem to work really good. The safety features are good. The only problem I have had is the steam doesn't come out much, then I take the cap off where you fill the water and it releases pressure then the steam comes out awesome. I would say I have to do that a couple of times in the beginning of each use. The steam does seem to get better after that. Overall though I think it is a very good product, and does what it says it does. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark - Lift-Away Professional Steam Pocket Mop - White Shark S3901 Lift-Away Professional Steam Pocket Mop: I Get 2-in-1 steam cleaning power with a professional quality mop and handheld steamer. The Steam Pocket mop scrubs, sanitizes and dries your floors in seconds for a feel-good clean without the use of chemicals. The first time I used them they were a dark grey, now they don't pull off as much scum because they did their job. I had read about previous versions that had wimpy handles, but this one is very sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans better than regular mops and it makes cleanup much easier. It even makes it fun to mop! I do wish it had a cleaner too if you choose to use one. They say there is one, but it is very hard to find. Overall I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good multi-purpose steamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this floor steamer also transforms into a clothing steamer. The cord is plenty long enough for doing my tile floors. Works well enough on tile, but I believe it would work better on a much smoother floor. The biggest thing I have been using it for is steaming my clothes. Five stars as a clothes steamer. Four stars for floor steamer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great bargain for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My floors have never felt so clean. I would recommend this for cleaning laminate floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Great steam cleaner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steamer really cleans my floors. Not only do they look clean but the feel clean and they seem to stay clean longer. Having the portable tank is excellent because I can remove it and do the grout in my bathrooms. So for me it is a 2 in one cleaner. Light weight and easy to use. I like having a single machine to do both jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very versatile and lightweight. Would be nice if the handheld portion had a small nozzle brush to scrub in tight areas.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Steam Mop is a great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to try out my new mop and saw my cousin had really loved it. I have found that my mop is a great addition to my mopping regiment. I have laminated a tile throughout the house and it becomes very very dusty very easily. I love that the steam mop cleans the area but I find that sometimes it is a hassle to get it setup. I also miss that clean smell. I will usually use it on the laminate floors and clean the kitchen and bathroom time with my good old house cleaners and flat top mop.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Shark Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best steam mop for the price. It out preforms more expensive steam mops. Plus, it's more effective in cleaning the floor when your kids use the shark steam mop over a bucket of hot water and a mop.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark was a good steam cleaner for my floors ( tile and bamboo). I use the high steam setting on the tile and low steam on the bamboo. By leaving the steam over trouble areas for about 10-15 seconds, anything sticky or smeared onto my tile floors cme right off. I also use scrubbing side of the mop head for tiles and the plush side, which is less abrasive, on the bamboo floor.

    I would recommend this to a friend
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