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Rated 1 out of 5 stars
Wrong Item
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was sent the wrong item. Best Buy would not accept the return which caused my certificates to expire. I had to return it myself.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Thank you for your feedback, Alvin! We’re disappointed to hear about your experience, and we want to sincerely apologize for the inconvenience caused. Receiving the wrong item and then being unable to return it through Best Buy, especially resulting in your certificates expiring, is completely unacceptable, and we realize that we have let you down. We truly appreciate you taking the time to share this with us, and we hope your future experiences with Shark are much better.