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Customer reviews

Rating 4.7 out of 5 stars with 1105 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,105 reviews
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Sharky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! It picks up everything! A little heavy but I think that’s good because it’s means quality!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    I thought it was clean....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is crazy, I have a Shark stick vacuum and it does a fine job - or so I thought. I recently vacuumed with the old vac when I bought this. I wanted to test it out so i dis a couple area rugs - holy cow. The dust bin was nearly full. I couldnt believe it. This thing really pulls up the dirt and pet hair.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Wish it lasted longer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it cleaned well and because of the neutralizer, it didn’t have that musty smell. Sometimes it felt heavy, but overall, it was a fairly good weight. I loved it and was a far cry over my previous vacuum that dated back many years. However, my daughter got a sock stuck in it and it was hard to get out. We finally got it out and then the next time we tried to use it, it just no longer worked. It turned on for a half a second and back off again and then it was done. I had only had it for an about 2 to 3 weeks.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Clinton,

      Thank you for sharing your experience with the Shark Stratos Upright Vacuum. We’re happy to hear you enjoyed its cleaning performance and the benefit of the odor neutralizer, but we’re truly sorry to hear about the trouble you experienced after the sock incident, especially after just a few weeks of use.

      We understand how disappointing this must be, particularly when you were pleased with the vacuum's overall performance. We’d appreciate the opportunity to assist you and explore the best next steps. Please reach out to our Customer Service team at 1-855-427-5127 so we can help.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this article. I recommend it! its an excellent vacuum cleaner cleaning my carpet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stratos shark review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for carpets in a house that has pets. Good suction

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    This one sucks hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome so far. This one plugs into the wall giving it maximum suction. My wife has been buying the battery powered vacuum cleaners for the past several years and they always end up thrown away because they don’t work. There is no comparison between a plug-in vacuum (works great) and a battery vacuum (doesn’t work). It’s worth spending the extra money for a higher quality item.

    I would recommend this to a friend
  • Pros mentioned:
    Odor neutralizer

    Rated 5 out of 5 stars

    Best vacuum hands down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned several Shark vacs over the years and Im always impressed. Stratos is the Daimyo to the Samurai. Best in class and I love the new cartridge for controlling odors. I have a house full of animals, some four legged and some two, this vacuum keeps up with all of them!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    probably the best vacuum out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the power of this vacuum is unreal. try it out you won't be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does the job and has good sucktion. Not to heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verry good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner is very convenient and cleans up hair thoroughly

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after our other Shark vacuum died after 9 years. This one glides through and had great suction.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great new vacuum model.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Shark vacuum for our daughter as a Christmas and she was very pleased with our selection. It has good maneuverability and also has powerful suction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ideal Vacuum if you have pet hair

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second or third Shark Vacuum I bought and replaced at Best Buy. Other models stopped having suction power. This one so far has been great for dog hair and thick carpets.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    The good and the bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dog that sheds a lot. I'm very impressed with how well the Stratos picks up her hair. On the negative side I have two problems. It is confusing figuring out how to change the vacuum to use its various functions. There are no instructions included in the instructions. Youtube doesn't have mu help either. My other complaint is how heavy it is. There is no way that I can carry it upstairs. I have to break it down.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Shark vacuum cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction but hard to push because it’s just too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the earlier version of this vacuum until it died. I wish it had the bigger volume bin of the previous gen but it seems to be ok. We have a 3660 Sq ft house with a mix of ceramic tile floor and carpet. It does the best job of all the vacuums we've used. Really wish we could go with cordless but the performance and battery life is simply to abysmal to even attempt those. This works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on rugs, wooden floors and even on the window screens. Clean and powerful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned more expensive vacuums, and I've tried them all, but I will always stick with a Shark. It works like a professional vacuum. I’ve seen professional home cleaners using them.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    The Best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best that I have ever used. I had hoover, bissel and even an old shark navigator. Coming from those vacuums, this one is clearly the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new product that I love! Lightweight & works fabulous!

    I would recommend this to a friend
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