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Customer Ratings & Reviews

$385.00
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Comp. Value: $479.99

Customer reviews

Rating 4.6 out of 5 stars with 2029 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,029 reviews
  • Rated 4 out of 5 stars

    works well for per hair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - strong suction & dual rollers work great for picking up dog hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing. We have been using a Dyson ball animal for 10 years. It always smelled like it was burning so we replaced it. Hooked up this Shark and did a once over on the carpet. It was so gross. It is like the Dyson was not sucking up anything. The carpet looked so much cleaner and the Shark got up so much dust and hair. The only down fall, is that it is a lot more heavy. Wife is only 110 lbs and it hurts her shoulder after vacuuming the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement and more power. Floors clean on the first swipe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASIC VACUUM!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about this vacuum! The suction power is absolutely incredible! I did a little experiment and let my Roomba vacuum my whole house. Then I vacuumed immediately after with my new Shark - Vertex DuoClean PowerFin and I was amazed at how much more dirt, dust and dog hair came out of my carpets! It is also excellent at cleaning hard tile as well. I love how you can set the vacuum to high pile, low pile or hard floors. This was the best vacuum I've ever owned, this beats out Dyson by far!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, where do i begin... First off, Im a single father rasing two highly active preteen rascal boys along with rescue cats that have shown up at my door over tge years. The boys nature is to consume and destroy so there is a lot of mess along their paths of destruction and obviously there is plenty of cat hair. Ive always used Bissell or Hoover vacuums, I think Ive gone through one of each in the last 12yrs and they were the $70-90 models. The vacuums sucked up the food crumbs, dust, dirt and removed the cat hair I seen so on the surface things looked fine and I was satisfied. They did what I required of them and they fit my budget. I recently ordered some high end carpet to replace whats left of the 15yr entry level I bought when the boys were infants/toddlers. After watching the carpet wear away from cleaning and traffic I learned that the life of a carpet might be rated as such but add growing kids to the mix and 15yr becomes 8-10 if your lucky. Anyways, I knew that I needed to do my research on my quality of carpet, pad etc but I also know that how you clean your carpet and what you clean it with factors into its life, so began the vacuum research. I was diligent and thorough which was like torture cause I was fine with the low end appliances I used before but I need to protect my investment best I can. It basically came down to Dyson and Shark. Everything else wasnt even close to their level with the vacuum lineups. The warranty is what closed the deal between the two. Initially i wanted to get a cheaper model but the suction performance of this model was the elite, the ability to convert and use powered rollers was great and the powered pet hair attachment was just icing on the cake. I think i had the vacuum in my cart for like 2 days before i dropped the coin on it. As a guy i didnt care about the money but using almost 500 on a vacuum cleaner... Honestly it was the most depressing purchase ive ever made. I was not excited to have spent that much on a stupid carpet cleaner and when it came i just left the box sit like an unwanted guest in the front room. I was certain i bought the very best at my budget but i still didnt like having done so. I sulked for a day and finally opened it today... WOW!!!!! This thing is awesome! The suction is ridiculous. I knew it was rated high but dang! This thing was almost impossible to move when set to bare floor on carpet. Felt like a dog holding on to a toy hes keeping from you. Once i figured out the buttons settings and used it propely it became a well trained pup gently leading me on the walk because it knows the way and is well behaved. It felt self propelled with that duo setup. Its so smooth with the rollers and direction control from the wrist and the LED head light is like cruising around in a new car. I was like ok then...im liking this, what else can it do... So much fine cat hair that must have been ground in the old carpet and rug came out. It kooked like olf angel hair and there was a lot. I started messing with the attachments and configuration options and began to appreciate the models design and color scheme along the way. Its classy for a sweeper. The powered pet hair attachment is nuts! Its like a garage power tool. Its great. Both the powered features are. They do exactly as advertised but better. The vacuum was a great buy! Im well past satisfied. I started to get into looking for what else i could clean with it because its just that good! After i got settled down about an hr later i could feel the rug like i hadnt in years along with whatever life it could salvage out of the old carpet. What really caught me by surprise was the way i could breath and feel the air freshness. That cat hair that was compacted in the carpet and rug was really bad and i wasnt aware of it. Look, if your are coming from the cheap seats like i was and can afford this then dont hesitate because its worth it. Its hard to explain the difference its just something yiu have to feel and experience to get it if you havbt been at this price point before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from older shark navigator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best vacuums! Get it over a dyson if you have pets! The ability to release the cannister to go under furniture makes it as versatile as a cordless and the drive motor makes it super easy to clean carpet! It gets much deeper into carpet than our previous shark did and we loved that vacuum as well! It comes with a pet brush wand attachment that also has the powerfins and it does wonders!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out with the old...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression is very good. I had a Shark Navigator Liftaway from 2012 before this one, but needed an upgrade. We have mostly hard floors with a couple area rugs, and this vacuum is making a huge difference compared to our old shark. I love that the dust and crevice tools are on the base now, so they won't be falling off mid-vacuum. The cord is a lot longer than the older models, too. A huge plus. I love the adjustable speed/power for different surface types, it makes cleaning a breeze. So far, I'm happy with the new vacuum and hope it continues to perform above my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1000000/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally looking for a vacuum stick, I needed something lightweight, good suction and that could vacuum my floors, I went on and got the shark pet plus, well it sucked! Suction was very weak, it cleaned but not worth 250 in my opinion. So I went on to exchange. I did so digging and I ran into this one, yes it’s wired but I read battery dies easily on those stick wireless ones, while I wanted lightweight I need something powerful. I have kids and I’m always cleaning so I wanted something worth my money. Got this on sale, next day went back to regular price. I LOVE LOVE LOVE. It’s not the lightest in weight…. but the suction is amazing! And it kinda just glides, and works on all floors. You can also detach the canister and use it as a stick for like tighter places. I am very pleased. I’m more traditional so I think wired is what works best for me. I can clean my entire house without needed to take a break to recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Definitely has a powerful suction. I do like that the on/off button is on the handle. Also, the switching from carpet to bare floors is also on the handle. The canister can easily be cleaned out. I’m happy with the product, it does the job. Cons: I will say this vacuum cleaner is a bit heavier than my last one. Pricey, but it does the job. Thankfully I got on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m OBSESSED

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys!! This vacuum is incredible. First of all I’m going to start out by saying that not only is it beautiful but my jaw literally dropped when I used it for the first time, the canister was filled over over the Max line and I had vacuumed the day before with my old vacuum that was about to kick the bucket. It almost pulls itself when running and the upholstery tool is so powerful. It also has a flashlight which I loved for vacuuming under furniture or other darker areas. 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and it's great for carpet and hardwood floors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New vacume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new vacume powerful suction very lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and versatile vacuum, it does an excellent job especially on carpet. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum - Rose Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Shark vacuum. I had my last one for 20 years and this one pulls out all the stops with upgrades. Works great on my new carpet. I really like that hair doesn't get caught in the rollers and that it has three levels for floor types. The self-propelling function is nice, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st floor is hardwood flooring but my 2nd is all carpet and let me say this thing cleans the carpet like a champ, my only issues since the chord is on the left side its a little bit awkwardly to use the carry, take apart mode whatever you wanna call it when you when vacuum the stairs and or the ceiling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Vertex replaces my 16 year old Dyson. I love the versatility and power of this vacuum. It is powerful! I also like the light on the front and I now see many areas of floor that I routinely missed. The lift away is great for cleaning in hard to reach areas and baseboards. The 3 levels of suckion works for carpets and throw rugs. And no hair wrap is great! So far I love this vacuum!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi surface & suction abilities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this about a month now and am very pleased so far. It isn’t as light as my old Bissell and going from bags to canister is a learning curve, but the cleaning is phenomenally better. Multi surface was my main priority and cleaning the stairs, both of which have shocked me with how good they are! The unit is self propelled in a way that it will pull you hard, but I like that since my old vacuum had to be pushed hard over the rugs and wore me out. I love that the canister lifts off and I love the ‘pet hair’ attachment even though I don’t have a pet. It cleans every crumb off the stairs from kids and being able to go from high pile shag rug to carpet to kitchen floor with a simple button is outstanding. The cord seems longer than most also, which is an under appreciated value add. The suction level is also great and I recently was able to fully clean out my dryer vent (after removing the cover) which I wasn’t able to fully do with my Bissell. Overall I’m very pleased and really looking forward to the peace of mind of less unknown dust in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS VACUUM!! Works so good and has such a powerful effect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to replaced my Dyson with a Shark. I was worried that I would be disappointed, but I’m only disappointed I didn’t switch years ago. The duo clean is phenomenal at cleaning our hard floors and carpet both. The airflow on this machine is incredible! Also the build quality of this seems better than the Dyson. There are a few things I don’t like though. 1. The hose can be hard to use for extended use. Yes, you can use lift away but when cleaning lots of above ground area I don’t want to carry the machine everywhere. 2. The bin is to small. This machine picks up tons of dirt and you’ll constantly be emptying. 3. On carpet the machine works great but it can get tiring to use as it pulls against you. With that said, the pros far out way those three cons and I would recommend this machine to anyone looking for a powerful corded vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kinda wished it was a wet/dry vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not being able to vacuum the carpet after moving due to only having a hard-floor vacuum, I can safely say that the heavy-carpet/rug option works to digging into the carpet and pulling up dust and debris. It also works as a hard floor vacuum, effectively making my old vacuum useless. Assembling the vacuum was easy with the quick start-up instructions and necessary to fully use the capability of the vacuum (as you're probably unplugging everything to dusting out the ceiling). Price range (at the time of purchase, it was $250) was a bit much considering that some competing brands for the same price range can be a wet/dry vac (this is only dry); but at the time of wanting an upgrade, it was a good purchase made. Most replacement parts are available in the Shark website (filters, the decorative shield, the decorative logo, etc), but some third party parts are also available in the open market for a fraction of the cost (e.g. filters). If anything, I wished it could take a bit more liquid than nothing.

    I would recommend this to a friend