Customers frequently mention the 50" Class LED 1080p Smart HDTV Roku TV's excellent picture quality, easy setup, and affordable price. Many customers appreciate the Roku platform for its user-friendly interface and access to various streaming services. However, some customers have concerns about the durability of the TV, with a few reporting issues with the remote control, warranty, screen, and Wi-Fi connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,385 reviews
Rated 1 out of 5 stars
bad product
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV 11/27/19. It just went black, I can hear sound. I tried all the combinations of repair from unplugging it, to factory reset, to the remote reset. NOTHING.
It came back on but you have to cut off all the lights to pitch black to see anything.
I looked up the problem I guess a lot of people are having the same issuse
I don't know if its ROKU or SHARP
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Disappointed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this TV for my mom for mother's day. We set it up today and this was the picture. Good thing we are still within the 15 day policy. Unfortunately we have to return on mothers day and we had plans to take mom out
No, I would not recommend this to a friend
Brand response from Sharp Advisor
Posted .
Hello NiaW, we are sorry for the inconvenience caused. If we may be of assistance feel free to contact us at 855-544-2030.
Rated 2 out of 5 stars
Remote wasn’t working
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn’t know what was wrong with this TV. Remote wasn’t working. Called Sharp/ Rocky they couldn’t fix the issue had to return it
I would recommend this to a friend
Brand response from Sharp Advisor
Posted .
We are sorry to hear of this issue with our product. We do hope that you will give our brand another chance in the future.
Rated 2 out of 5 stars
Missing parts
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Open box /smart tv with no remote or stand. I should of bought new Tv because I had to purchase a replacement remote
No, I would not recommend this to a friend
Cons mentioned:
Reliability
Rated 1 out of 5 stars
Didn't last a year
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV stop working less than a year from purchasing
No, I would not recommend this to a friend
Brand response from Sharp Advisor
Posted .
Hello Clint, please accept our apology for the inconvenience that you have experienced. If we may be of any assistance you can contact us at 1-855-544-2030 so we can be able to assist you.
Rated 2 out of 5 stars
The Roku kind of ruins it
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I watch my favorite shows just fine, but I can't stand the ads
No, I would not recommend this to a friend
Brand response from Sharp Advisor
Posted .
Hello Blue, I do apologize for any inconvenience this may have caused you. If we may be of any assistance, please contact us at 855-544-2030.
Rated 1 out of 5 stars
Garbage
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
LCD screen going bad after little over a year old, Geek squad is a joke. They send out secondary providers that never show up and claim damage instead of fixing or replacing the TV
No, I would not recommend this to a friend
Brand response from Sharp Advisor
Posted .
We are very sorry to hear this. Please contact 855-544-2030 so a representative may look into this further and assist.
Rated 2 out of 5 stars
you can find a better deal
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
you can find a better deal with HD/ 4K. Also the system / applications are a bit lot
No, I would not recommend this to a friend
Brand response from Sharp Advisor
Posted .
Hello, we apologize for the inconvenience that you're having. If we may be of any assistance, please contact us at 1 855 544 2030.
Rated 1 out of 5 stars
Broke after 1 year
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only had this tv for about a year and the screen went out. I own other tv's of the same brand that have been good to me but this one didn't last
No, I would not recommend this to a friend
Brand response from Sharp Advisor
Posted .
Hello Browneyedgirl, we are very sorry to hear of this experience with your TV and we would love to look into this further. Please contact us at 1-855-544-2030 so we may do so.
Rated 1 out of 5 stars
Missing the remote control
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 2 weeks of receiving it, I opened the box and didn't see the remote control. Called the customer service but she said the returned period has been over - just 2 weeks only. Think twice before buying anything from Bestbuy.
No, I would not recommend this to a friend
Brand response from Sharp Advisor
Posted .
Hello, we are sorry for the inconvenience. Kindly contact us at 855-544-2030 so that we may assist.
Rated 2 out of 5 stars
Good Price - low screen quality
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I changed my Samsung tv for the sharp and sharp’s quality is much lower
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Simple tv
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this in june But a week after installation it quit working
No, I would not recommend this to a friend
Brand response from Sharp Advisor
Posted .
Hello, I am sorry to hear that your unit is no longer working. Please contact us at 855-544-2030 to receive further assistance.
Rated 1 out of 5 stars
Regret Buying this TV
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is terrible. Barely a few years old constantly doesnt work. Apps skip, pause, and shut down for no reason. Cant seem to handle streaming a show and changing the volume at the same time. Would not recommend.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
No
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pixel damage in the 1st year. WiFi was always disconnecting
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad experience
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sharp use to be one of my go to brands. No matter how you adjusted the TV or moved it. The picture never was completely clear.
No, I would not recommend this to a friend
Brand response from Sharp Advisor
Posted .
Hello Karma2217, we are sorry for the inconvenience. If we may be of assistance kindly contact us at 855-544-2030.
Rated 1 out of 5 stars
Crap tv
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv lasted just a little over a year. The screen went blank. Just don't make stuff to last like they used to.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad tv worse customer service.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Less than 90 days use lamp fail. Longer than 15 days need a geek squad contract.
No, I would not recommend this to a friend
Brand response from Sharp Advisor
Posted .
Hello 1959batman, we apologize for any inconvenience you have experienced. Please contact us at 855-544-2030 at your earliest convenience so that we may assist further.
Rated 1 out of 5 stars
Tv still doesn’t work great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m still have issues with the tv gonna have to have geek squad come out.
No, I would not recommend this to a friend
Brand response from Sharp Advisor
Posted .
Hello, we are sorry for the issue you are experiencing with your unit. Please contact us at 1-855-544-2030 so that we may look into this for you.
Rated 1 out of 5 stars
TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV was not easy to use and picture quality was poor. My 12 year old did not like it for his gaming system.
No, I would not recommend this to a friend
Brand response from Sharp Advisor
Posted .
Hello Debra, we are sorry for the inconvenience. Kindly contact us at 855-544-2030 if we may be of help.
Rated 1 out of 5 stars
RIP off
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tV sucks the picture went out right after my one year warranty ended