Customers frequently mention the product's performance and speed as positive aspects, along with satisfactory service and signal strength. Some customers appreciate the price and coverage offered. However, a significant number of customers express concerns about data usage, with some reporting that their data was depleted quickly. Additionally, some customers have experienced issues with the activation process and the quality of the mobile hotspot device itself.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 412 reviews
Rated 1 out of 5 stars
DO NOT USE BEST BUY
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
BB forgot to scan my hotspot before they mailed it to me, so the data plan didn't work at all. Best Buy refused to refund me after speaking to several customer service agents and spending $100 on something that didn't work because they screwed up. Don't waste your money on Best Buy products when their customer service team can't even activate your product or care to help you fix it
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased sm mobile hotspot 40gb digital.
Been having no luck activating it
Paid best buy $54 for digital still after 6 hrs no activation code..
This is my 2nd day with this issue even went in person again ...
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Moxee device had no way to show my data, and I only used 6 hours before this device quit working...well within the 30 days they claim you get. I definitely did NOT get my money's worth.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. I have bought several of times for my hotspot.
I would recommend this to a friend
Rated 5 out of 5 stars
adequate
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wasn't sure how much data we'd need to purchase for our mobile hotspot device to meet our needs.
For basice wifi use, this has been more than adequate.