Customer Ratings & Reviews
- Model:
- KT034-01RUS
- SKU:
- 6550576
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the ease of use, camera quality, and straightforward installation of this 2 Camera Outdoor Wireless Security System with 5 Sensors. Many appreciate the user-friendly app and the convenient keypad, while the system's affordability is also frequently praised. However, some users have expressed concerns regarding the battery life of the cameras. The system's design and features like night vision and a loud siren are also generally well-received.
This summary was generated by AI based on customer reviews.
$50 monitoring plan does not work!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My house got vandalized and the perps just looked at the camera. An agent was supposed to clbe online and assess the situation i less than 30 seconds they say. Well no agent, no calling of the cops, no assessing the situation! Go with some other company!
No, I would not recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Battery life
Worthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Is easy and simple to set up, yes. However battery lifespan is horrible. Maybe a week. The camera dont record without the company's monthly monitoring service. There is no function for the camera. Ended up paying more money for google instead.
No, I would not recommend this to a friendBrand response from Michelle
Posted .Sorry to hear that you didn't have the best experience with your SimpliSafe Wireless Outdoor Camera! Sounds like you may have run into some of the issues that we've resolved through firmware updates over the past couple of months. If you'd like to try us again, Support team would be more than happy to troubleshoot with you to get that battery life closer to the expected 3-6 months.
DO NOT buy from Best Buy, go direct to SimpliSafe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Direct from SimpliSafe has a 60 day return policy. Best Buy has an unreasonable 14 day return policy. I purchased on March 9th using my Best Buy CC, and tried to return on April 3rd and was turned away. Many of the pieces were still sealed and unopened. I won't go through my whole crappy story. Basically I purchased ~$700 worth of SimpliSafe products from Best Buy. The doorbell is not compatible with my home wiring. I want a single home security system. If the doorbell isn't compatible, then I'll give another system a try. My BAD. I was totally unaware of the ridiculous 14 DAY RETURN POLICY. Best Buy is not a small business, but I try to support local. I learned a hard lesson so please learn from my mistake. I think the system is good, just wasn't for me. Buy DIRECT from SimpliSafe with a reasonable 60 day return.
I would recommend this to a friendVery bad experience.........
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid a premium for shipping for this to have it before I had to leave the state for a while. The Y'all lost it and had to redo everything I did before. My house was broken into while I was gone and expensive items were stolen. I'm not happy, I am angry with you the way this was done.
No, I would not recommend this to a friendItem good but ordering is NOT!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEWARE, you can't go to checkout unless you buy the Geek Squad warranty. Due to not being able to "checkout", I contacted CHAT. They ordered it for me. Since CHAT did the ordering, a free item valued @ $119.99 is offered but you do not receive it. I spent 3 hrs. on phone trying to get it but was given the run around.
I would recommend this to a friendCameras usage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery last only 2 or 3 hours every day. Inconvenient
No, I would not recommend this to a friendBrand response from Michelle
Posted .The Outdoor Camera should be lasting up to 3-6 months on a single charge. So there might be something going on with your cameras that would require troubleshooting. Please visit support.simplisafe.com for helpful tips.
- Cons mentioned:Battery life
If you want something for longterm- look elsewhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bough our simplisafe bundle back in the fall of 2021. Within the first few months one of our outdoor cameras had stopped working, and would not reset or reconnect no matter how many times we tried. Our backyard camera ended up dying every 3 days despite being on the charger for well over 4-6 hours. Now in spring of 2024, we have no working sensors or cameras (despite having charged and replaced batteries). Complete waste of time and money, I would not purchase again.
No, I would not recommend this to a friend