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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 87 reviews

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89%
would recommend
to a friend
Page 1 Showing 1-20 of 87 reviews
  • Rated 5 out of 5 stars

    Easy to install, works fine, cost effective but...

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    Posted .

    Make sure you check cell coverage with T-MOBILE before you order. If no T-MOBILE coverage, check Verizon (they have a Verizon module but you must call company directly to get that). If no Verizon coverage you need a land line for monitoring. Also the $14 or so monitoring fee they quote is a BASE package. If you want text and email alerts it's about $21. That is not easily found in disclosures. Monitoring is EXCELLENT with very fast call response. No contract required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly simple to setup and use!

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    Posted .

    This is by far the best alarm panel installation I have had ever! It works right out of the box without having to do any complex pairing or programming. The USB stick that comes with it allowed me to do all the programming from my laptop as I setup the devices around the house. Once I was done, it loaded the programming onto the usb key, then I just stick it into the home base. It automatically downloaded and presto, I was up and running. This is so simple anyone having a massive blonde moment could still figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up/maintain, clunky design

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    Posted .

    This security system literally only took me 15 mins to set up and was working very quickly (no ADT hassle). Also it is very easy to order more sensors from their website and add it to your home security system. Overall security wise it is just as good as other systems (if not better due to their cellular hub) but costs around half the price, and the customer support is pretty good. Only issue is that the sensors are a little bigger than other companies and don't look that great (but thats not a big deal :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Home OR Small Office

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    Posted .

    It was the easiest thing I've installed all year and maybe this decade. Really, efficient and well worth the money. I am shutting down my ADT System and making the switch. How can I not, when it's proven to be Owesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Security System

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    Posted .

    I have been hearing commercials on the radio regarding Simplisafe Home Security Systems. I have actually researched them online previously as well. I was extremely happy to see that Best Buy now carries them! Set up is so easy & I am happy my home is secure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install & maintain

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    Posted .

    decent price and easy to install and replace components without an expensive service call. Monitoring service beats my former companies, Vivint and ADT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .

    After months of research I decided on Simplisafe. Extremely happy with the system. Works just as advertised. Feeling safer than I have in years. I had an issue with the tower in setup. Called support and they determined I had a bad phone card. They shipped me another one with the directions to install it in my tower. Computer setup was super easy and phone ap works great. I did find that the sticky pads on the motion sensors does not work if you plan on hanging it in a corner, but some very tiny screws are included. The only complaint is that when I come home in the dark I cannot see the numbers on the keypad. It does not light up until the code is entered. I knew about this tho from previous reviews. i just keep a tiny flashlight near the keypads. I did add and extra keypad by the back door. My dog sometimes needs to go out in the middle of the night. Again I can't see numbers in the dark so i keep a flashlight near that keypad too. Overall I am extremely happy with this system and have already added an extra keypad, motion detector and keychain. Love being able to add extras when I want. Lightening fast calls when system is in test and alarm mode. When you register you are given a free month of monitoring and they threw in another month when I had to wait for a sim card replacement. So for now I have full service with text messages and calls. I may cut back later to 14.99, but for now 24.99 is a great price for the full service while I am still learning. I can to arm and disarm from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tried and tested...it works

    Posted .

    It works very well! Just be careful when you leave the home setting on. I used my front door with the alarm on which startled me when it went off. In about one minute I got a call. I was so spooked by the alarm that I misspelled my password. The dispatcher center didn't take anything to chance and notified the police. In about 8 minutes there was a policeman knocking at my door. Outside of being embarrassed, I was very impressed with how well it works. So far, I have only used the motion sensors and the door/window alarms, but I think I'll try the glass breakage alarms, as well as expand my system. Installation is quick and easy. I am trying the more expensive monitoring package, as I often leave my house in such a hurry that I forget to turn it on. So far, its great! The only flaw I can think of is with the Keychain controller. If you have it in your pocket while at home, I think you could easily set off the panic button and/or arm the system. In any case, for the money I think it's a bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home alarm system

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    Posted .

    I love that the system does not come with a contract like ADT. I was able to set up the alarm by following the directions. I had to get a local alarm permit from my local police department The customer services was great to help get start. Good product to get start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a wonderful system!

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    Posted .

    This system is well designed, adaptable, easy to manage, quick and easy to install, technologically savvy, and I can't imagine using a different system. It took 15 min to set up, no tools, very simple! It has its own battery that lists forever, and communicates to monitoring station with its own cell service. It works if the house has no power, if the internet is down, it's independent of the house! I am notified about alarms, any system problems on my phone. The battery was low on the smoke detector and my phone alerted me. We have as small dog but no false alarms. It's sensitive for movement otherwise, has standard door/window sensors, motion sensor, glass break sensor, added the camera which works very well... And automatically turns on when there is an event, even when someone comes home! It records these events. If watched the recording after alerted that system was turned off to make sure who it was, and who they were with. I can't recommended this any higher. Simply excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EZ, Works well, reliable, but online monitoring $$

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    Posted .

    We've had this installed for about a year now. Easy install (though one door/window sensor was tricky). It's been reliable and works fairly well. The kit had base, motion sensors, door/window sensors, fire alarm, & panic button. We added more sensors and a second keypad for the back door. Sometimes status changes don't reach the backdoor keypad when its batteries are low. One complaint we have is that monthly monitoring of ~$25 is required to use the phone app (Monitoring w/o app access is ~$15). But considering what the phone app does, we think the monthly cost should be lower. But over all it gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast response.

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    Posted .

    I set off the alarm by mistake, while letting the dog out. I quickly realized my mistake and called the monitoring company to stop the response. By the time I hung up the phone I had a police officer at my front door. This system works like a champ and I get a discount on my home owners insurance for installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, easy to install and set up.

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    Posted .

    This really is a great product, there are lots of features and you can order more components that are not included in the package such as window break sensors. I was able to install and test each component in about 30 min. Activation and getting the app squared away took about another 30 min. It works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    Posted .

    I am very surprise how well this system works. The customer service is friendly and very helpful. I just put this system in my home and I did trip the alarm and they were calling in seconds to see if everything was all right. I feel they have a fast response time in calling. The system was easy to put in and the coast was right for my budget. So far I am happy with it, and I have notice that the house down the street has the same thing. This really works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware of the wifi signal of this security system

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    Posted .

    If you have a lot of equipments using wifi, make sure it didn't mess up the wifi. We had this problem and still trying to solve it. Rather than that, it is a pretty good security system.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good funtional security system

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    Posted .

    Works as advertised. Have one keypad issue and company to send replacement 2 day shipping. Was able to use keychain remote to turn off/on system and have txt feature as well as app for system status updates. T mobile wireless connection works very fast. Online site allows updating and naming sensors extremely easy. The "Defend" package has all the sensor/motion sensors I needed plus smoke detector. May add glass breakage sensors to 2 rooms and possible extra keypad for basement. Then the security system will have about everything I could want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed in under 20 min

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    Posted .

    Very easy to set up, there is only one problem (for me) and that is when you set the alarm you hear the voice saying "please exit" and the beeps counting down. But when you come home there is nothing but a faint beep until you shut it off or set off the alarm. (which we did a couple times by not hearing the alarm and basically forgetting it was set up) Other than that one simple thing it is amazing. With an alarm system this simple, it gives everyone the opportunity to feel safe and secure whether you are at home or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative!

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    Posted .

    I purchased this product for my parents new home. I didn't want them to have to sign a contract with any security monitoring company so I thought this would be a great alternative. It's extremely simple to use and anyone can set this up. We did have to purchase a few more sensors to complete the project but that just shows how customizable this is. My parents love it and feel safe and secure using this. I couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blows ADT away

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    Posted .

    I absolutely love this system. I had some trouble when I was hooking it up because they come standard with a T-Mobil card. Unfortunately, it did not work in my area. Customer service was awesome and had a Verizon card out to me in 2 days. If you are even considering it, get it. My wife sleeps so much better now when I am out of town. And the great part is I receive txt alerts when I"m gone so I know they are all safe and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security Product I Trust

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    Posted .

    I give Simplisafe a top score. Ordered on-line and received it quickly as promised. Followed instructions and it was easy to install the various components and get it operating. Acquired the necessary local government permit on-line. Also, set up the 24/7 monitoring on-line. Have used the system for over a month now without a hitch. Can access up to date system status with my cell phone. Love this quality system.

    I would recommend this to a friend
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