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Customer Ratings & Reviews

Your price for this item is $1,059.99

Customer reviews

Rating 4.5 out of 5 stars with 85 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the SHADOW4 Gaming Desktop PC's high performance in gaming, with many praising its ability to handle games smoothly at various resolutions. Its ease of setup and user-friendly design are also frequently highlighted. While some users found the RAM to be insufficient for certain tasks, the overall value and price are generally considered positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-85 of 85 reviews
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer came with AMD Driver Timeout issues. I attempted multiple fixes and had geek squad attempt to fix. I now have a black screen flash periodically.

    No, I would not recommend this to a friend
    • Brand response from skytechgaming team
      Posted .

      Give us a call so we can fix that over the phone, should be an easy fix. 888-370-8882 -Chris skytechgaming

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it. I got this on the 13th and never had a problem until 3 days after the return period ended on the 27th and now it won't boot and displays a black screen and restarts after few minutes still with a black screen

    No, I would not recommend this to a friend
    • Brand response from skytechgaming team
      Posted .

      Might be something we can fix over the phone. Give us a call 888-370-8882 and ask for Chris, I'll take care of this for you. -Chris skytechgaming

  • Rated 1 out of 5 stars

    Worst purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer wouldn't start. You think they'd test them before shipping. Of course, because this was a gift, Best Buy's (very short) return period expired so now I have to see if this piece of junk can be repaired. I also called Skytech for support, was literally on hold for 2 hours, and was told to plug it in and hit the power button. No help at all.

    No, I would not recommend this to a friend
    • Brand response from skytechgaming team
      Posted .

      Would you mind giving us a call at 888-370-8882 and asking for Chris Lopez? The service you experienced does not reflect the standards we strive for at Skytech Gaming. -Chris skytechgaming

  • Rated 1 out of 5 stars

    Blue Screened Upon Start Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box it had a blue screen for a hardware failure. This is the second time I’ve bought a computer from Best Buy and it had a blue screen of death right out of the box. Now I have to take the time to repackage it and either exchange it for a new one if its in stock or get refunded.

    No, I would not recommend this to a friend
    • Brand response from skytechgaming team
      Posted .

      Before you package that up give us a call so we can see what the issue is. 888-370-8882 -Chris skytechgaming

  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    ok at best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The meyboard was okay but the mouse was broken, i was also missing a hdmi cable and while i was playing 1 game it kept crashing because of the cpu.

    No, I would not recommend this to a friend
    • Brand response from skytechgaming team
      Posted .

      If you have any issues please don't hesitate to reach out to us through email or our LiveChat service. Thank you. skytechgaming

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