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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 196 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Smart Lock S330 for its amazing video quality, ease of use, and excellent battery life. Users also appreciate its overall performance, easy installation, and effective motion detection and night vision. While the product is considered expensive by some, and there are a few complaints about the app having bugs, the positive features appear to outweigh the negatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 196 reviews
  • Rated 3 out of 5 stars

    Average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. Its app connection while on 5G is not very good though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s good product for home door bell along with security camera Battery is little concerned

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Decent product, app needs improvemnet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worms pretty well but for the price the app could be greatly improved. Does not integrste with home kit snd is very glitchy.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Renting Properties

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it for installing on a property rented through airbnb, the remote access features are what we were looking for and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera, great video, notifications, fingerprint access, plus a key entry!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well and the fingerprint sensor works great. Only bad thing is the battery life. Been getting about 6 weeks but it's pretty easy to take out and charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect! The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some time to setup but its great. Has its on memory chip. Don’t have to worry about the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need for multiple devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Does so much for the money and I don’t need to get multiple devices. Everything is in one device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Once it works it's great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was definitely not easy, the ringer hub kept going offline. I had to redo the setup 3 times over a week before it worked consistently. After i worked out the issues its been working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product... works perfectly 100% recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All in one key/keyless video doorbell smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an all in one option and very strong and well made. The battery cell requires 6 hours battery of charging instead of AA batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Video Doorbell Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product definitely recommend this to others to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this product it was worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Bought one 2 years ago & never any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re thinking about getting it. Just buy it you won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Lock Ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Bang For Your Buck. Youtube This For Features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy has been extremely helpful in keeping my home secure and safe. Just missing the auto unlock feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eufy Video Smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item, it comes everything in it ( a combo of video camera, door bell and deab bolt lock all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all of my properties, I will be installing this lock most likely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with combination of door bell and door lock

    I would recommend this to a friend