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Customer Ratings & Reviews

Your price for this item is $269.99
The comparable value price is $319.99

Customer reviews

Rating 4.6 out of 5 stars with 188 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Lock E330, highlighting its amazing detection and video quality, ease of use, and excellent battery life. Users appreciate the easy setup, quick installation, and overall performance as a comprehensive smart lock solution. While the keypad's brightness and night vision are well-received, some users have noted concerns regarding the app and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 188 reviews
  • Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product... works perfectly 100% recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Once it works it's great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was definitely not easy, the ringer hub kept going offline. I had to redo the setup 3 times over a week before it worked consistently. After i worked out the issues its been working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All in one key/keyless video doorbell smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an all in one option and very strong and well made. The battery cell requires 6 hours battery of charging instead of AA batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Video Doorbell Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product definitely recommend this to others to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this product it was worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Bought one 2 years ago & never any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re thinking about getting it. Just buy it you won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Lock Ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Bang For Your Buck. Youtube This For Features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy has been extremely helpful in keeping my home secure and safe. Just missing the auto unlock feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eufy Video Smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item, it comes everything in it ( a combo of video camera, door bell and deab bolt lock all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all of my properties, I will be installing this lock most likely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with combination of door bell and door lock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellebt product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully functional, it works very well. Recomended 100 %

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product very much. Worth buying it, Good one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality, terrible customer service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing it was a nightmare! I couldn't do it by myself the first time, so I called the company for support. They ended up sending me another lock. I wasn't able to install the new lock either, so I contacted the Geek Squad. They came and weren't able to install it either. Apparently, the wifi card was broken. During all this time it was impossible to talk to a person from Eufy. Thier customer service is awful!

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a nice product. It will replace ADT security.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Option for Video and Security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic security doorbell and very quiet motor that opens quietly. Plenty if options to cuatijize the lock and the video capture of anything that passes in front of your door. A little pricey but worth the extra cost for what it gives yoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and the install was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best door bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best door bell all in one. Everyone should buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The Best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one camera, and door lock is the best system I have used to date. Easy to set up and even easier for the family to use. Camera function is crystal clear and high quality.

    I would recommend this to a friend