Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 10562650
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Best monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor loving the displays and the refresh rate
I would recommend this to a friendThis is the BEST monitor for ps5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially returned my first unit since I thought it was too high priced, but after trying an lg 27 4k 160 overclocked monitor around the same price and the Samsung gaming monitor 28in 4k, BenQ, and asus models, this monitor is hands down the best for the ps5 and maybe for those connecting a pc or MacBook (even iPad Pro) at the same time! The features the inzone m9 provides for ps5 that’s not available on most monitors is just unbelievable i purchased it again. Many reviews say the local dimming, price, and design are negatives oddly and take it with a grain of salt. This monitor’s color accuracy, hdr600 that auto adjusts based on game scenes is not a gimmick. Plus I never and this isnt a joke touched the osd settings to switch from ps5 to pc or my MacBook EVER. It automatically switches for you when you turn on your mac or go back to the ps5 (when you turn it on or off). This feature itself makes the usage of this monitor absolutely amazing. Yea the design is polarizing but it is a breathe of fresh air and it indeed saves desk space. Whether you buy it on sale or full price, once you start it up, you’ll realize why this monitor’s asking price is as such. Sony really outdone themselves on their first attempt at the gaming monitor category. Ignore what people say negatively on this monitor and give it a try YOURSELF you won’t be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ds144, We appreciate taking your time in writing us your honest review of your experience using your INZONE M9. We're also happy to hear that you purchase them back and you're enjoying the features, design and color accuracy.
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! Erin
Great Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, no issues with setting it up out of the box. Speakers are ok so just use a headset. 4K looks awesome even with watching movies. The stand is cool.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Freddy,
Great! We're glad that you like the picture quality and stand of the INZONE M9. We also appreciate your review about the built-in speakers. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Get some dubs on COD!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve debated on returning this a few times because it cost me a $900. But after playing on my PS5 with it, it’s worth it. If you’re on PC, it’s meh. I already have a 44 inch Aorus 4k 144hz one but realized the screen is massive. This screen is tiny and exceptional for those dubs in Warzone 2.0
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iTruceFret,
You made the right choice with the INZONE M9! We're glad that you are enjoying this monitor with your PS5. Your feedback about using it with a PC is also appreciated. For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
It is also recommended to use a High Speed HDMI cable or the latest version of a display port cable.
Additionally, you can use the INZONE Hub software. With this app, you can personalize experiences by customizing a wide range of operations, including a variety of sound and picture settings. Please refer to this link:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00279252
Additional information about the gaming monitor can be found on this link:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG.
In case you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Thanks for choosing Sony!
-Ralph
Ps5 Monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what I had to this it’s amazing Crystal clear picture fast response time and it sinks to your PS5 The only thing I would change is the legs on it but other then that I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinT, Thank you for sharing your experience on using the INZONE M9 monitor. We're really delighted you're happy and satisfied with the exceptional picture quality with Full Array Local Dimming, superb features, and that you're now able react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Its stand function which features height and tilt adjustments. While we can’t recommend a third-party monitor stand or universal monitor mount due to product safety reasons, the VESA pattern on the back of the monitor is 3.94 x 3.94 inch (100 x 100 mm), which can be used for mounting. Thank you for your purchase and for choosing Sony! -Jess
Not worth the local dimming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $900 quality control needs to get better than this. It flickers way to much compared to other monitors. My copy had 2 dead pixel’s, a red and a black one. Also this monitor has garbage speakers…
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cezar,
We regret to hear that you are not satisfied with the performance of the INZONE M9. Allow us to help you out and turn your experience around. Please send us an email with the below information to [email protected].
Full Name:
Best Buy Username:
Telephone Number:
Sony Monitor Model Number:
Issue:
Additional Information regarding your experience with the INZONE M9 (SDMU27M90).
Sincerely,
-Ralph
Sony Social Support
Great Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great monitor for gaming. Picture quality best i've experienced. Graphics and video are superb - very realistic. Extremely smooth game play. While not inexpensive, well worth the cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GamingGuy,
You made the right choice! We're thrilled that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Pricey yet disappointing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this monitor because it disappointed me. I got it to connect to a console over HDMI and my MacBook Pro over DisplayPort. Gaming over HDMI worked great for the most part. Though the monitor initially worked with my Mac, it started failing to provide any image at all by the second day of use. At one point, it displayed a bizarrely colored, distorted image and I called it quits. Even if it continued to work, I probably wouldn’t have kept it for three reasons. First, the color accuracy out of the box was blue tinted and oversaturated. I tried to calibrate it, but never felt completely satisfied with the results. I would not recommend this for color critical work. Second, the monitor stand was terrible. The odd tripod was a bit too wonky for my liking and took up too much space on my desk. There’s an opening through the stand to route cables through, but I could barely fit one HDMI cable through, let alone all the others I needed. This created a cable management nightmare. Third, the holes for a VESA mount are in a recessed area that was too small for me to install a VESA stand I had previously used with other VESA certified monitors. This dashed my hopes of quickly getting rid of the awful included stand. I considered getting another stand, but I couldn’t be sure it would fit onto this monitor without trial and error. That’s a hassle. Some other nitpicks: The colored light on the back is too faint to be noticeable. Additionally, switching between inputs causes the monitor to flicker and start “scanning” for a signal. Plenty monitors do this to some extent but this seemed to take several seconds longer than normal. Also, the HDR FALD system worked okay when gaming. But the zones are too large and the peak brightness isn’t high enough to give a true HDR experience comparable to contemporary TVs. It’s also an IPS panel, so the contrast is inherently limited. The HDR implementation is serviceable but not quite there. I wanted to like this monitor, but I just could not bring myself to even replace it. A monitor at this price from a brand such as Sony should not have this many issues. Wait for something better if you want a flat, color accurate, and HDR capable monitor for gaming in this size range. There are cheaper 4K 144hz monitors that will do a decent job, discounting HDR, in the meantime.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Manibi97,
We regret to hear that you were not satisfied with the performance of the INZONE M9. Your feedback is extremely important to us and is very much appreciated.
For optimum performance, it is recommended to install the latest software version of the gaming monitor. If you set the Local dimming to Low or Off, this may cause the whole screen to look washed out. Turning off the Auto picture mode may help resolve the issue.
The INZONE M9 also features the INZONE Hub software which allows you to personalize experiences by customizing a wide range of operations, including a variety of sound and picture settings. You can also assign specific picture mode and sound profiles of the headset to individual computer applications and games. Help guides and manuals are also available on our support website. With these steps, you may have had a better experience with the gaming monitor.
Thanks again for sharing your review and we hope you will consider Sony for your future purchases.
If there is anything we can do to assist or support you further, please don’t hesitate to reach out to us at [email protected].
Full Name:
Best Buy Username:
Telephone Number:
Sony Product Model Number:
Issue/Concern:
Sincerely,
-Ralph
Sony Social Support
Perfect for PS5
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect monitor for PS5. I’ve been able to run games smoother and also to look better! I would 100% recommend it along with the protection plan.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlieDC,
You made the right choice! We're glad that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
Amazing!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so glad Sony had a monitor for Sale wouldn’t have wanted to go with any other brand!! It’s an amazing monitor and it’s just as how I expected! Runs smoothly and properly! The only thing I don’t like is that it takes a little bit for an image to appear when starting an application or turning on a console and or maybe pc. Other than that the picture is great and fun so smoothly!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joseph, Thank you so much for the fantastic review! We're so happy to hear you like the superb picture quality, FALD, and it meets your expectations. We value your input about the black screen/no picture and strive to continually improve our products to meet the expectations of our customers. For optimum performance, make sure that the software version of the monitor is up-to-date. This monitor automatically selects the input to which the signal is being input. If there are multiple input signals, the inputs are selected in the following order of priority. HDMI 1→HDMI 2→DisplayPort→USB-C. You can also switch the input manually, use the joystick. Make sure that all connections are secured. Sometimes cables are the easiest cause for concern and fix most issues like a black screen. If you have multiple devices connected to the monitor, you can disable the auto input search to manually select a specific input. Thank you for choosing Sony! -Jess
Good for console gamers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d only recommend this for console gamers. The full array local dimming with a mouse cursor over a dark scene/window is VERY noticeable to the point where it’s distracting. The stand, while pretty, puts form over function and limits adjustability as a result.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mightym92,
Thanks for sharing your review and experience with the INZONE M9. We appreciate your feedback about the stand. We also understand where you are coming from regarding the local dimming function. For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Make sure to also use a High Speed HDMI cable or the latest version of a display port cable.
To reduce the blooming or halo effect, set the Local dimming to Low or Off. (Note: The setting may cause the whole screen to look washed out). You can also adjust the picture settings of the gaming monitor depending on your needs. You may find this link helpful:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000669961.html
For more information about the gaming monitor, please refer to this link:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Hope this helps. Should you need further assistance, please don’t hesitate to email the below information to [email protected].
Full Name:
Best Buy Username:
Telephone Number:
Sony Monitor Model Number:
Issue:
Additional Information regarding your experience with the INZONE M9 (SDMU27M90).
Sincerely,
-Ralph
Sony Social Support
Game
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for gaming, I use it on my ps5 and it looks amazing it changed my skills by double , instead of a tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maria,
Amazing! We're thrilled that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I received from preorder was damaged so had to go to Best Buy and replace and wait longer for that overall shouldn’t be five stars. But since this is about the Sony inzone m9, the second one I received was perfect. Everything went good, got edifiers plugged into the audio jack, ps5 on hdmi 2.1 I’m enjoying my setup and the clarity on screen is worth it. I don’t see any dead pixels, hopefully there was only a handful of bad batches but if you get one working flawlessly it’s intended to do what it’s designed to
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star review, Litecoin!
It is unfortunate that you've encountered an issue with your first unit and that it had to be replaced. We are also sorry if you had to wait longer for the replacement unit. Despite what happened, we are thrilled that you are now enjoying the exceptional picture quality and superb performance of the replacement M9 4K INZONE Gaming Monitor.
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG.
In case you may need information/technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
Perfect Gaming Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband wanted a really good gaming monitor and this one was perfect! It the perfect size and hz.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChristyM, We are glad that your husband has now the perfect gaming monitor. Thank you for choosing Sony! Vincent
Unsatisfied with "open box"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off there was no box. Best buy also had it listed as excellent conditon. Im not sure who determined that, but they obviously did not do their job correctly. Also when receiving the monitor i had asked the associate if it was tested. They had lied to ne, because it did not even turn on. After taking off the god awful bubble wrap job the screen was pulling apart. Looking at it closer i notice that this item looked tampered with from all the marks on the back where partial label was scraped off seems to ne as if it was a Display model, which no one would want to purchase. Being that it was dated before release date. I could be wrong. Coming from a customer service associate in retail, i hope best buy can understand i am upset and will be willing to make it right when i bring it back. As a heavy gamer that purchases 90% of my electronics from there (3rd monitor in the last two months from there) please make it right so i dont have to resort to an online company.
No, I would not recommend this to a friendGreat but not perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Sony, so the picture quality is great. Only issue is that it takes a while for the monitor to cycle through the display options…only work around I have found is to keep your device on sleep mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sdbuilder,
Thank you for the review and we're glad to hear that you like the picture quality of the monitor. Your feedback is greatly appreciated. Get into the zone and explore worlds of brilliant detail. Our INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144Hz refresh rate and IPS 1ms GtG (Grey to Grey). Thank you for choosing Sony!
-David
Fantastic monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that tv. Beautiful design and amazing picture. Highly recommend it. Many are thinking of Samsung and LG but for me sony is the best. I do a lot of research everytimw because I always want great technology at great value. I wanted something that won't make me want to spend thousand of dollars on an apple monitor. The only thing is that like most monitors, the settings button is not fun to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Legendarme, Thanks for sharing your experience. We are glad to hear that you love your new Sony INZONE M9 4K gaming monitor. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Enjoy! Vincent
InZone monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well for PS5 users, especially PS5 Pro users
I would recommend this to a friendGreat Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it with PS5/PS4 and Mac. Great picture and colors. Speaker sounds good in my opinion; my last two monitors didn’t have a speaker. I do wish there was a different kind of toggle for menu navigation and I wish I could get updates through Mac and not just PC; at least I believe they’re only available with PC. But overall I am pleased with the monitor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatBuy, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Dank monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Everything so pretty. Needs a good amount of space since so big but well worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrianmh,
You made the right choice with the INZONE M9! We're glad that you are enjoying the picture quality of the monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
