Customers are satisfied with the picture quality, easy setup, smart TV options, and price of the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the vibrant colors, user-friendly interface, and access to streaming services. However, some customers have expressed concerns about the remote control's compatibility, short lifespan, slow startup time, inadequate speakers, and limited app selection.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,376 reviews
Pros mentioned:
Color, Picture quality
Rated 4 out of 5 stars
Great HD TV!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We are very happy with this HD TV color,image,size, and sound.we recommended this item but unfortunately the customer service at Best Buys wasn't good at all in all areas
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent value tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely satisfied with the tv image quality and features. It is lightweight and a very easy to setup.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Very nice picture Sony`s are great TV`s
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very satisfied and happy with my new Sony Bravia TV.The picture is very sharp and clear. The frame surrounding the screen is very small, almost do not see it. The small base stand works out perfect with my STB @ DVD/VCR boxes.I am very glad I purchased the 40" Sony Bravia TV. Also got a good deal from my Willow Grove Best Buy store. The staff their are very knowledgeable about the products they sell in this store.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great picture and sound, quality high
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, this tv has met my expectations, great picture, sound, and quality. Would definitely recommend it to others.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Pleasantly Suprised
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture quality on my Smartv is amazing! I thought Samsung was the best. I am glad I tried another brand. The apps are great. Learning the menus was a little complicated but overall I love my TV!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent First Time HDTV for ANYone!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We've been with a CRT TV for the last 20 years. This Sony KDL-40WB600 is our first HDTV ever and it is amazing! Picture is clear, color accurate and yes, if you stand to the side a bit there is SOME color desaturation, but not bad at all. The one selling point was that it had PS3 built in and is PS4 ready.
Also, the great amount of internet apps are great, but not as much as what Roku has, but that can be connected as well. I got this mainly also for the Hulu, Amazon Prime, and Netflix apps.
With all the above and more, this Sony model quality is perfection. One gripe is that Sony has the component/composite ports right in the back's middle so attaching a plate for a mount is going to be a no-go unless you use steel extenders for the screws going into the plate. We have ours on an 26" extendable swivel arm from inside an armoire.
Included in the pics is the VESA measurement of the back…
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Sony quality. Extra equipment not required.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this television to replace a similar product. I love owning a smart tv. With the built-in browser and wi-fi, I don't need extra equipment and I am not stuck with an annoying cable bill.
The picture quality is excellent from every angle. It came with brackets to mount on the wall, as well as a stand. I had the product in use in a very short time.
I would recommend this to a friend
Rated 4 out of 5 stars
Great for games and using as monitor
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV has excellent whites and blacks that are very consistent with the spectrum. The refresh rate is excellent.
I would recommend this to a friend
Pros mentioned:
Picture quality, Smart features
Cons mentioned:
Refresh rate, Stand
Rated 5 out of 5 stars
Solid Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's hard to find anything wrong with this TV. Picture quality is great, menu's are great, smart features are great.
I would say, the only things I didn't like were not really a big deal at all. One would be, the stand is horribly flimsy, but I think now days most people mount their TV's, and for safety reasons (children) I think most people should anyway. The other thing that might annoy some people is the start up. It turns on pretty much right away, but nothing is accessible for a little bit. You can't just turn it on and change inputs, you need to wait a little while. Really not a big deal but I could see someone questioning why it would need to be "turning on" after you've already turned it on.
Neither of those justify removing a star so I'm giving it 5 anyway. I had bought a cheaper Sony from another retailer and this one is far superior. I know the price may seem a little high but after trying out the cheaper one I was more than happy to return it and get this one instead.
I also understand this is not a 4k, does not have 3D and has a very low refresh rate, but I haven't noticed anything lacking in movies or games I play on it.
I am very happy with this purchase.
I would recommend this to a friend
Pros mentioned:
Picture quality, Smart tv
Rated 5 out of 5 stars
Sony SMART
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup. Love the SMART TV functionality. Does a great job with unintrusive software updates. The picture is SONY perfection. Great size for anywhere in your home. Easy to move around. Very light. And very easy and simple assembly.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV has a beautiful picture (For me I use in the bedrrom to just watch occasionally). I am a bit picky about a family room/Gaming/Movie watching TV so some may find this to work just fine for that. I don't like that it takes a while for the app page to load. As soon as you turn on the tv it tells you to wait while it powers up before you can access it. Getting to the settings is too complicated as well. The TV is very light but has awkwardly positioned holes if you want to mount onto a wall so check before hand. I played Destiny on the PS4 and it was pretty much what I expected for the price I payed. If you don't need a fancy 4K or OLED tv then this is the way to go.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality, Smart tv
Rated 4 out of 5 stars
Smart TV slim fit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality pictures and smart TV built in for watching movies from Amazon and Netflix is awesome. Easy set up online/ Wifi. Just one thing, for wall mount, screw holes on the back of the TV located on lower part of TV, so you need to find right kind of wall hanger, ether wise, some part of hanger sticks out from bottom of TV...
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality, Smart features
Rated 5 out of 5 stars
Nice addition to bedroom
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect addition at a great price. Great picture. Descent sound for TV alone. Extremely quick and easy to use smart options such as Netflix and Amazon Prime. Very easy to set up. Lightweight. Recommend.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Cons mentioned:
Stand
Rated 5 out of 5 stars
New TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I just purchased this new Sony flat screen to replace my old Samsung. TV has an awesome picture. I originally bought the Samsung, however I had endless problems trying to get it setup. It would not update to latest version of software, nor connect with my wifi. The Sony was effortless, hurts to say, as I have always been a Samsung person. The only complaint I have is the mounting stand is awkward for placement. I need to build an additional shelf in my armware for the TV to stay upward, as apposed to the Samsung.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello Robert! We appreciate the time take to share your feedback with us regarding the table top stand, we will make sure to pass this information to improve our products in the future.~Jeannette
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Very Impressed!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We had a Samsung 40" TFT-LCD for about 8 years and the video board started to go bad with cascading white pixels in the center of the screen. So, I started looking for a replacement and found that it was worse than buying a car!
I had specific needs which included a built-in home theater media cabinet that was bought before widescreen TVs were out, so I was limited to 39.5" width to fit in the television cabinet. I also needed at least 4 HDMI inputs for Blu-ray player, U-Verse receiver, Xbox, and Roku Video Streamer #only one that has British programming#.
In addition, I needed to have an optical audio out for the home theater system, and a headphone jack for the smaller audio system for everyday television watching. Finally, I needed a composite in for the Wii gaming console. Though it wasn't a mandatory need, it was a plus that this TV also came with Ethernet built-in.
For years, I avoided Sony products because I felt that they were overpriced and could find much better quality for less money.
This Sony Bravia proved me wrong. I had the most difficult time finding a TV in a reasonable price range that had all of the requirements that I had for a replacement.
I picked up the TV this morning. After disassembling all of the other components and re-tying all of the cables and wires, the actual connection and setup of the TV took less than 45 minutes from start to finish.
As soon as I plugged it in and turned it on, it downloaded and installed a software update. I do have to admit, though, that the remote control is not very intuitive. It took me a couple of tries to find the options for setting up sound, picture, etc. I expected a "menu" key on the remote, but instead found that it's all on the "home" page along with other options.
I also discovered that this TV is one of the few Sony products that is compatible with PlayStation Now which is a streaming version of PlayStation. Though not included in the box, all that is needed is a dual-shock wireless controller plugged into a USB port. Though I have an extensive Xbox collection, I will price out what the streaming costs are vs. having a console with actual DVDs.
Nevertheless, I read an article that said Sony did it right by having multiple servers for this option that take on all of the processing and video rendering rather than a single server setup. Evidently, the beta tests were very well received and games worked smoothly, provided you have a high speed broadband connection #I have a 24Mbps line and use a home-plug Ethernet adapter instead of wireless which gives my TV and game consoles 18Mbps connections#.
All in all, I highly recommend this TV. The clarity of the picture is phenomenal! Everything in HD is crisp and even in fast-moving scenes, I could not detect any pixelating or ghosting of images. Looking at other TVs in the store #side-by-side with Vizio, Samsung, and other brands#, the Sony had the most realistic colors including perfectly matched flesh tones.
I can't comment on the audio of the TV as I run it through a small-scale system with subwoofer for everyday use and a monster Home Theater system for movies and games. However, I have yet to find a thin LCD TV that had decent sound. I wouldn't expect it though, because it's hard to make any quality sound #especially bass end# because of space restrictions. Also, there are quite a few sound bar options available which can give you great sound for a small price.
The remote IS a little difficult to figure out, but on the plus side, if you have a Sony Blu-ray player, it automatically finds and pairs it so you don't have to have a bucket-full of remotes for every device.
Though Vizio and Samsung have less expensive models in this size class, but Sony has packed a lot of features and quality that you would find in a higher-end TV.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Dietrich, thank you for your feedback, we are happy to forward you comment onto the proper department **Emily
Pros mentioned:
Picture quality, Smart tv
Rated 5 out of 5 stars
Excellent TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sony are back !!! ... When I looked into buying this TV I looked at every competitor that had a TV of a similar size, specification, and price ... Nothing came close ... Not even Samsung ... The picture is amazing but the sound is just ok ... If like me, you have a surround sound system that will be no concern to you ... The smart tv part is easy to navigate and pulls from the menus very quickly ... It's light and very thin ... It comes with its own wall mount in the box and if you can use a tape measure and a level it's very easy to fix to the wall ... In all, it's awesome, and like I said "SONY ARE BACK !"
I would recommend this to a friend
Brand response from SonyListens
Posted .
That's awesome Im2fast4uguys! We really appreciate your positive feedback. You chose the best brand. Thank you so much for trusting Sony! - Vincent
Pros mentioned:
Picture quality, Smart tv
Rated 4 out of 5 stars
Awesome tv!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is great and would recommend it to everybody! i was looking for a tv for my bedroom so i didn't want anything to big so the size was perfect. The price for this thing was to good to pass up seeing as this is a full 1080p smart tv, i dint think it was possible to get a smart tv for this price. It is a very light weight tv as well so that makes it easy for moving or mounting on the wall. the picture quality is great! and having netflix and all the apps already pre loaded is super convenient. all around an excellent television!
I would recommend this to a friend
Pros mentioned:
Color, Picture quality, Smart tv
Rated 5 out of 5 stars
Upgrade for an older TV-Love it!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an old Sony that I was happy with, but it was wearing out. I purchased this TV and have had it for about a month. It was easy to set up, and the picture is clear, color is good. I am happy to have the SMART TV features so that I can watch Hulu, listen to Pandora, etc. without switching to my Blueray. Very satisfied.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Cons mentioned:
Remote control
Rated 5 out of 5 stars
Best TV so far Sony KDL40W
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This reviewer received promo considerations or sweepstakes entry for writing a review.
PROS: Exceptional picture quality, loves to see 4K videos really crystal clear in LED TV cost.
CONS: little bit weird remote control not designed aesthetically, specially when you use for APPs return button and up/down/right/left buttons are very close.
But all are forgiven for best in class picture engine and screen colors
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality, Smart features
Rated 4 out of 5 stars
Good smart TV for a decent price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I helped my grandmother purchase this TV at her local Best Buy. She likes the Sony brand name so she was drawn to this TV. It was the right size for her room and had the right type of stand to fit on her furniture.
Set up was very easy, power cord and HDMI cable to her cable box. Ran through a few menus on the first start up to connect to her WiFi and set the time etc.
Once it was set up completed I messed with a couple of the display settings and it was good to go. It connected to the internet easily and I was accessing the built in apps with no issues.
The picture is good, not great but not bad either. For $450ish for a 42" smart its not bad at all. Would purchase again.