Customer Ratings & Reviews

Hi Pendragon, Awesome! We're glad that you are enjoying your new TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi Bravia, Amazing! We're pleased to hear that you are satisfied with your purchase. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

HI NiceStrap, Great! We're glad that you like the picture quality of your new TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi GlenR Great! We're thrilled to hear that you like the picture quality of your TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi Chris, That's fantastic! We really appreciate your superb review of the A90K. We're happy to hear you're having an enjoyable gaming experience with this TV and you like the gaming features that maximizes the potential of your PS5. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you so much for choosing Sony! -Jess

Hi Rgln,
Thank you for reaching out to us. While we are glad you like the A90K TV, we're sorry to hear your difficulties with the supplied remote. The remote control of this TV has pause, rewind, and fast forward function. If you are inside an app/streaming app, rewind and fast forward can be controlled either pressing the left or right directional buttons and pause/play using the center button of the remote.

However, we cannot guarantee if these buttons will also work if you're watching from another source/input device. Some sources/input devices will have a built-in fast forward or rewind option within the app.

With regard to the LED indicator, this can be turned off on the TV settings. For more information, please refer to this link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-13_03.html

Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. We appreciate your feedback and thanks again for purchasing Sony. - Kris

Hi Doctorliqian, We're glad that you are enjoying your new TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi GlennM, Great! We're glad that you like the picture quality of the TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. We also appreciate your feedback on the sound level. This will help us improve our product in the future. Thanks for choosing Sony! Erin

Hi AdamD,
Thank you for your time writing this review. We're glad you like the build and sound quality of the A90K series. However, we're sorry if we were not able to meet your full expectations with the brightness of the TV. These TVs have picture settings which allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your TV. You may find this link helpful on how to adjust the picture settings on your Google TV: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-42a90k/articles/00263533

In case you need assistance with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks again for purchasing Sony! - Kris

Hi NewTV, Amazing! We're thrilled to hear that you like the picture quality and ease of connecting your new TV. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi mickey, thanks for choosing and purchasing our product. Hope your enjoy your new TV! Cheers! ~Earl

Hi Mjon, Awesome! We're glad that you like the ease of setup and use of remote, picture and sound quality. The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thanks for choosing Sony! Erin

Hi JohnC, Thank you for your review of the A90K. We appreciate your feedback and are sorry to hear about the issues you are experiencing while using the TV as a monitor. The A90K does have a PC mode designed to optimize the display for computer use. However, it appears that the standby mode and auto-refresh features are causing inconvenience. The TV does not have a traditional standby mode for PC use, which means it may turn off after a period of inactivity, requiring the remote to turn it back on. Additionally, the auto-refresh feature, which is intended to maintain image quality, might be causing the blurriness you mentioned during web browsing. We value your input and are committed to improving our products and user experience. If you have any further questions or need additional support, please reach out to our customer service team via email at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Thanks for choosing Sony! -Sam

Hi KarenW,

Thank you so much for the fantastic review! We're really delighted you're happy and satisfied with the exceptional picture and sound quality of your new BRAVIA XR A90K. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. For more information about the Featured functions for 2021 and 2022 BRAVIA with Google TV, refer to the link below.

https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-42a90k/articles/00256290

The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony! -Jess

Hello Brooker, Thank you for your feedback on the XR-42A90K. We're delighted to hear that you're enjoying the TV so far. We truly value your insights regarding the sound quality of the built-in speakers. It’s not unusual for integrated TV speakers to disappoint, particularly for those who have a keen ear for high-quality audio. Your choice to invest in a Sony soundbar is an excellent decision, as it can greatly elevate your viewing experience. Thank you once again for choosing Sony! - Romeo

Hi CarolH, We're sorry to hear about the issue you're having. This is usually not the case for our TVs nor the experience we want you to have. If this issue only occur when streaming, please follow the suggested steps on this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-42a90k/articles/S1F0526

But if the issue occur on all inputs, please follow the troubleshooting steps on this link to resolve the issue:

https://www.sony.com/electronics/support/articles/00032635

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Sam

Hi MarkK, we're glad you love this magnificent TV! Thanks for choosing Sony! ~Earl

Hi JustinL, We're glad that you are enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin

Hi DrMarvin2023tv,

You made the right choice! The MASTER Series BRAVIA XR A90K OLED TV is designed to fit perfectly in any sized room or office thanks to the 48-inch and first-ever 42-inch screen sizes. Whether you are gearing up for an intense gaming session or settling down to enjoy your favorite movie or show, rest assured the A90K will be sure to impress. Thank you for choosing Sony!

-Ralph

Hi RickW,

We are sorry to hear about your concern. The Spectrum TV app is not currently available to download on Google Play Store on this TV. But you can use your mobile device to cast Spectrum TV content from your smartphone to this TV using the built-in Chromecast feature: https://helpguide.sony.net/tv/jusltn1/v1/en-003/05_04.html. Make sure the TV is up-to-date to resolve any possible software-related issues and improve the performance of the unit: https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-01_02.html. Despite your concern, it's nice that you are still happy with your purchase. With A90K, you will experience immersive cinematic content with support for Dolby Vision, IMAX Enhanced, and Netflix Adaptive Calibrated Mode. It also has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.

Sincerely,
Vincent