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Customer Ratings & Reviews

Your price for this item is $374.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 348 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the 49" Class - LED - X800G Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, describing it as impressive and high-resolution. The TV's easy setup process is also well-received, with users appreciating its simplicity. Customers also positively comment on the TV's color and picture clarity, calling them excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 348 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV for this price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend SONY because it features a good built quality, good design, sharp picture, rich quality of picture, realistic colors, ability to connectivity with different devices via Wi-Fi. I do recommend it. This TV is worth of every dollar You pay for it. Unfortunately, I had to exchange for 43 inch because 49 inch TV was too big for my room.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice tv. The Picture and colors are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Awesome image

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear image, great apps and good price. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture. Easy setup. I am enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv to replace a Samsung in the bedroom. Great picture. The only issue is there is no code that is compatible for DISH. This is not a game breaker but it is cumbersome having to use 2 remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality. Easy to use and pair remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good size for bedroom.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy installation, easy to use remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, good sound, easy to use, love it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen, beautiful picture and great color.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    It’s a Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good tv. The remote has keys for Netflix and Google play which is interesting. The only trouble I am having is with the remote as the channels like to skip and jump to channel 135 for no apparent reason. With my cable provider, I do not have a channel 135. Annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressed with this tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this tv for over a year and no issues at all with it. Picture is amazing. Sound for my cable is real good. My only drawback is the sound when using streaming apps and DVD player is not nearly as loud. I however have a sound bar so that compensates for the loss in sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent set for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 32 in Sony Bravia after it's loyal and excellent 12 years of service with this 49 inch smart Sony TV. Set up was easy as were directions for removing it from packaging. The remote is intuitive and the picture is excellent quality. I'm very happy with the sale price and overall purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Couldn't be happier.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my bedroom tv. My 8 month old Vizio crashed. This TV is great. The picture and sound are perfect for my bedroom. The Google Assistant is wonderful. I could not be more pleased. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart screen. I have been staying indoor mostly since I purchased the product. Great pictures and clearer vision. Able to watch live programs without subscription. I will buy again if I have cause to buy for families.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought a new Sony 75" (950G) for our media room and liked it so much we decided to get another (smaller at 49" and 800G) for our bedroom. Very pleased with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sharp image, relatively easy to hook up. We will see how it does in the longrun...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV. Has Google and Netflix built in. My first Sony television. Its in my bedroom on my dresser. Sharp picture. Volume is fine. Great price. I shop clearance and open box excellent conditions, on almost all electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and color . Sales person, Logan, very patient and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is beyond amazing I suggest anybody that has the money to go out and purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great overall TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great overall TV. The only down points are the web browser interface. For this level of TV I would expect voice entry for browsing. The picture quality is exceptional however and well outweighs the down side! The screen has great contrast, with very minimal ghosting at the edges of the screen from backlighting. I see this a lot on other TVs, but not this one.

    I would recommend this to a friend