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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 882 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality and easy setup process of the 49" Class - LED - X900F Series - 2160p - Smart - 4K Ultra HD TV with HDR. Many users also express satisfaction with the TV's color reproduction, price point, and size. While some users find the remote control to be overly sensitive and awkward to use, and a few mention the TV's higher price compared to other models, the overall sentiment towards this TV is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 882 reviews
  • Rated 3 out of 5 stars

    Disappointing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research I decided to purchase the X900F. The picture produced by this TV does not warrant the TV’s high price. I have friends with much cheaper TVs that have better pictures. I have tried every calibration setting I could find and am not impressed. It is always possible my problem could be with the signal source but I have both satellite and cable and the picture is disappointing with each one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv I can play So many new games on this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied. Went with quality over size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the television so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not blown away but serves its purpose. On an unrelated note I find this review process cumbersome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem but resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the first tv's motherboard went bad in 6 months. After 2 attempts with new motherboards, Geek Squad finally said the tv needed to be replaced. So we are scheduled for a replacement tv to be delivered.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not nearly as good as OLED.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because at the time, 55 and smaller OLED TVs weren't available yet. Now, I wish I'd waited. The picture clarity just isn't as good. We have issues reading the Guide from 15 feet away. But we have an older OLED in another room and can read the guide easily from 20' away. Way too late to take back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Screen clarity is not that great on 49inch TV may be because of pixel ratio. But rest all is good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure I am happy with the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not decide between a 43" and the 49". After a week I knew I did not like the 49" because I could not see the entire picture at one time but had to keep shifting my eyes. Can not get anyone to return and the return date although I was told is extended to April 30, 2020 I still cannot get anyone to exchange for the 43" TV. Also, I have been trying to talk to someone at the Geek Squad since I purchased that along with the TV to help with settings, teach me some things and maybe get a better picture on the TV. And learn how to stream. So not real happy.....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a trusted brand. It syncs perfectly with the kids play station

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV with minor issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is occasional Netflix app hang up issue, other than that it is an excellent TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but lacks older connections.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but lacks older connections and too quick when entering an input

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Only thing keeping it from 5 stars is the sound and apps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great pic / horrible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I may just be behind the times but spending money on a great pic but having lousy sound seems stupid. Yep I was clueless. Don’t sell am expensive tv without being open about what also needs to be spent to hear it. I get why the tech is like this. I would have bought the audio if someone in the store had told me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting screws are garbage, so be careful if you are mounting it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung curved tv is much better and I bought that tv 2 years ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new tv but set up was a little challenging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,easy to order,fast and smooth delivery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    1st one lasted a whole day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the first one. Geek squad set up. I was playing around with it. Lost the picture and then it just died. I thought I did something to it. Unplugged everything going into the wall into the tv and other components. Nada. Best Buy brought a new one over and seems to work fine

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    easy streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Sony with this new model Sony and enjoying it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV so far. Good experience with BestBuy till date

    I would recommend this to a friend