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Customer Ratings & Reviews

$609.99

Customer reviews

Rating 4.5 out of 5 stars with 390 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 390 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tv with good sound and great imagen, Sony it’s the better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azul97,

      You made the right choice! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Open box tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was listed as an open box. Excellent, but when I set it up there was four distinct scratches on the screen. I suppose from somebody set a box on the TV while in storage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the quality of the picture! The sound is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaD, Thank you for your awesome review! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you for your positive feedback and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced an old tv of 9 years and this is just perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathleenT, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50 inch tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every thing so far is good .wil see how things go from here.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankS, Thank you for your honest review. We are glad to hear that you are now enjoying your new TV. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is everything we thought it would be. We love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patty, Thank you for your review. We are glad to hear that you are now enjoying your new TV. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv's. Never go wrong with a Sony Bravia!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosanneM, Thank you for your honest review. We are glad to hear that you are now enjoying your new TV. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the picture quality and how vivid the colors are.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dell, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Cons mentioned:
    Operating system

    Rated 3 out of 5 stars

    New Technology is annoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too fond of dealing with a TV run by an internet company. But I've been told it's what comes with every TV now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarolynE, thank you for your feedback.

      We recognize that navigating technology and internet-based services can be less than ideal when purchasing a new television. However, the BRAVIA 3 offers impressive features, and accessing online content is simple and convenient—just a few button presses will do the trick.

      Some advantages of Internet-Based TV Systems
      Enhanced Content Access: Internet-based TVs provide access to a vast range of apps and streaming services directly through the television. This means you can watch Netflix, YouTube, Amazon Prime Video, and many more services without needing additional devices like Roku or Chromecast.

      Smart Home Integration: Sony TVs with Google TV offer integration with smart home devices. This means you can control your TV and other smart devices using voice commands via Google Assistant or Amazon Alexa, creating a seamless home automation experience.

      Regular Updates: Operating systems like Google TV receive regular updates, which improve functionality and add new features over time. This ensures that your TV remains up-to-date with the latest technology and security improvements.

      Customization and Personalization: Google TV allows for personalized recommendations based on your viewing habits, ensuring you can easily find content that interests you without extensive searching.

      At Sony, we recognize that sometimes all you require is a straightforward television. By selecting the basic TV option instead of Google TV, you can enjoy access to select streaming apps while still using your TV as a non-smart device. It's the perfect solution for those who prefer a simpler viewing experience!

      We hope you find this information helpful. If you require any assistance, please don't hesitate to reach out to us. We would be more than happy to assist you. Thank you for choosing Sony!
      Gus Sony_US

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Worst customer experience ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV from Best Buy out of the box it did not work. I have so far spent over 12 hours between Best Buy and Sony customer service trying to get resolution still don’t have an answer on it. They continue to add new layers and new layers upon new layers first you go through two layers of customer service help ““ where they take you through the set up and the reset up of the TV that took about two 2 1/2 hours Then you get an email saying please take pictures of the TV so we can return it or do whatever they’re gonna do so I take the pictures send them on my Apple iPhone to them as requested then I get an email back saying we can’t accept them in the Apple to our format so you’re gonna have to find another way to send the pictures to me Then you just ask what is the final what are you guys gonna do? Are you gonna give me a TV or you gonna do - still waiting!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottI65, We apologize for the inconvenience. If you already reached out to Sony Support, may we ask for your case ID so we can review?

      If you haven't yet, we recommend reaching out so they can assist you setting up your TV.

      You may contact our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Hours of Operation
      Monday - Friday 9:00 am - 9:00 pm ET
      Saturday - Sunday 10:00 am - 8:00 pm ET

      Best regards,
      Craig Sony_US

  • Rated 5 out of 5 stars

    Didnt need OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this tv based mostly on price and size. It has the audio and video inputs I needed to pair with an older soundbar as well as a 4K blu ray player (Sony).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OpenboxScott.

      We're so glad to hear you're enjoying the Bravia 3 TV! Its size, price and built-in features make it perfect. Great to hear it works with your sound bar! We hope you have amazing movie nights ahead.
      Thanks for choosing Sony!
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Sony The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable Sony. Love this tv. I would highly recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nan01,

      Thank you for your fantastic feedback! We're so glad you're loving your new 50" Class BRAVIA 3 4K UHD Smart Google TV. We design our TVs for reliability and an exceptional viewing experience, combining features like the 4K HDR Processor X1 for vivid colors and detail, and the intuitive Google TV platform. Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a great upgrade to entertainment station.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanF, Awesome upgrade! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our salesman answered all my questions about purchasing a new tv. he worked with me on sizes and brands. even helped us load on tv into our vehicle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bravia 9 is the best...the color the brightness is ver very good...excellent choice if you have this..top of the line right now...nothing more to say only this tv is way way way the best among the rest.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronM, Awesome! We are so glad to hear that the Bravia 3 TV has exceeded your expectations! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Samsung Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and amazing tv , but the setting is a little complicated but we can fixed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaricelaL,

      We're thrilled you find your 50" BRAVIA 3 LED TV nice and amazing! We understand the settings can seem a bit complicated at first, but we're confident you'll master them to customize your perfect viewing experience. Our support is always here if you need any help!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 3 out of 5 stars

    Think twice before purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with my Sony Bravia TV. The bluetooth connectivity is not as quick as my last Sony Bravia. I need to intermittently tell the TV to connect to my head phones. Picture is OK. I stream using ATT as my ISP and suspect they are streaming 1080p instead of 4K. The sound is "tinty" with little base hence the headphones. My next TV will not be a Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BodinH, thanks for sharing your experience with the Sony - 50" Class BRAVIA 3! We're genuinely sorry to hear about the issues you've faced with your TV, we understand how disappointing this situation must be. Here are some recommendations you can try:
      1- Make sure you turn off the Bluetooth on your other devices so that the TV is the first one that will be connecting to your headphones.
      2- Make sure the headphones and the TV are not too far from each other when pairing, recommended distance is around 3 to 5 feet
      3- Check for any software update available for the TV
      4- Use the built-in equalizer that allows you to customize the sound to your preference for better bass, you can go to settings > display and sound > sound > sound customization > equalizer
      We hope these steps help you to improve your overall experience. Thank you for considering Sony products! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great TV. We use it every day. It is the perfect size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KENNETHF,

      Thank you for choosing Sony!

      We're incredibly pleased to hear that you're enjoying your K50S30 TV! It's wonderful to know that you find it to be the perfect size for your daily use. Thank you for sharing your positive experience with us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love a good Sony Tv, I have an older one, for years. The new one are so much cooler

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictoriaW, we truly love hearing this! It's amazing to know you've been a longtime Sony fan and that your new Sony - Bravia 3 is bringing that "cool factor" to the next level. We're honored to be part of your setup again and hope you continue to enjoy every moment with your new TV! Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Rated 2 out of 5 stars

    Open box LOL

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy any of the open box TV’s especially when it says excellent condition. It’s a lie. Ours had a huge crack along the side where the outer frame seam is located. You can see pixels shining through the crack. Garbage and misleading. I would consider this condition “FAIR” at best.

    No, I would not recommend this to a friend
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