Customer Ratings & Reviews
- Model:
- K50S30
- SKU:
- 12316856
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Self
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot instsll a basic swivel tv stand to this tv as mounting holes on back don't fit any mounting screws,had a professional installer out & he's not seen anything like this, anyone else have this problem?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CatherineP, We are sorry to hear that you are experiencing difficulties with your Bravia 3 TV. We would like to get in touch with you and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Best Buy needs to work on checking things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sent me a this with only one side of stand. Had to buy the other half on Ebay. This review is on Best Buy not the television.
I would recommend this to a friendMy non-reduction effort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I. Bought a SONY tv at BB in October and was told to try around Black Friday to see if there were any reductions in the price I am paying. BB (in store) fobbed me off to a customer service number and told me they were ‘too. Fried’ bcs of Black Friday to help me in store. This is my first and last BB purchase.
No, I would not recommend this to a friendSeems haunted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I generally liked the TV, but it kept turning on and off randomly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KendraD, We are sorry to hear about the issues you're experiencing with your Bravia 3 TV. Here are some troubleshooting steps you can try to resolve the problem of your TV turning on and off randomly:
Perform a Power Reset:
Turn off the TV.
Unplug the TV power cord from the electrical outlet.
Let the TV remain without power for 60 seconds.
Plug the power cord back into the electrical outlet.
Turn on the TV.
Update the TV Software:
Ensure your TV software is updated to the latest version, as updates can fix specific issues.
Check TV Settings:
If the TV turns on or off at regular intervals, check the timer settings and disable any timers.
For Google TV models:
Disable the On timer or Timer.
Disable the TV auto power on setting in BRAVIA Sync settings or HDMI CEC Settings.
For Android TV models:
Disable the On timer.
Set the Auto TV on or TV auto power on to Off.
Set the Remote Start to Off.
For other TV models:
Set the Timer to Off.
Set the TV auto power on settings of the BRAVIA Sync settings to Off.
Adjust Energy Saver Settings:
On the remote control, press the Quick Settings button.
Select Settings.
Select System.
Adjust the energy saver settings to prevent the TV from turning off automatically.
Check the AC Power Cord:
Ensure the AC power cord is properly plugged in.
If the TV has a removable power cord, make sure it is firmly connected.
Try plugging the TV directly into a wall outlet instead of a power strip or surge protector.
Check for Remote Control Issues:
Remove the batteries from the remote control and see if the issue persists.
If using a multi-function remote, check it as well.
Check for Externally Connected Device Issues:
Disconnect all external devices (USB, LAN, HDMI, Antenna, etc.) except the AC power cord and see if the issue improves.
Reconnect the devices one at a time to identify the problematic device.
Turn Off the Wi-Fi Function:
Temporarily turn off the TV's Wi-Fi function to test and help isolate the issue.
Reset the TV to Original Factory Settings:
If the issue still occurs, consider resetting the TV to its original factory settings
To check on how to return the TV to original factory settings, please check on this link: https://www.sony.com/electronics/support/articles/00159487?utm_source=glean
May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Think it is going yo be garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Twice since I purchased two weeks ago, had to unplug the tv, then reset it. Wish I could bring this vack to the store
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DaveM, We're sorry to hear about the issues you've experienced with the Sony BRAVIA 3. We understand how frustrating it must be to encounter such problems shortly after purchasing a new product. We would like to know more about the specific issues that you're having with the TV so we can better assist you. Please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
INCORRECT PRODUCT DELIVERED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got my Sony Bravia tv, so I cannot rate it. Perhaps I will get wheat I paid for someday and will be able to give more feedback.N
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV not working. Nerd person could not get a picture .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarieW, We're sorry to hear about the no picture issue you're having. Let's try to resolve this issue by following the troubleshooting steps on the link below:
https://www.sony.com/electronics/support/articles/00153674
Should you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Good packaging
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t a fan of this Sony tv but the packaging was really good for being open box!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MFive,
Thank you for sharing your experience with us!
We'd like to apologize that your Sony BRAVIA 3 TV doesn't meet your expectations. This is not the experience we expect you to have and want to make this better for you.
To assist you best, we would like to know more information about the issue you're experiencing. Please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the BRAVIA 3:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Maria
- Pros mentioned:Picture quality
Connecting to sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice picture and fast response on controls. Had problem connecting to sound bar but need to navigate to a not obvious menu item (LPCM) setting under audio output which was not in instructions or on You Tube. My tech savvy son figured it out! Before that just loud buzz. I switched from old plasma TV which uses triple the wattage power. With high power rates, long watch times can add significant cost to power bill. LED are super power efficient and better picture. The on board speakers on TV are on backside so sounds muffled unless connected to sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oldcodger,
Thanks for taking the time to write such a detailed and helpful review of your BRAVIA 3 TV. We're thrilled to hear that you're enjoying the great picture and the fast response on the controls.
We're very sorry to hear about the difficulty you had with the soundbar connection, we strive to create our products user-friendly and will surely take your comments in consideration—we're relieved to hear that your tech-savvy son was able to find the solution!
It's also fantastic that you're already seeing the benefits of a modern TV, especially the super power efficiency and great picture quality. Regarding the onboard speakers, while they are designed for everyday viewing, a soundbar is indeed the best way to get a truly immersive audio experience, and we're glad you have one to enjoy with your new TV.
Thank you again for your valuable feedback and for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Picture qualityCons mentioned:Remote control
Sony Bravia 3 review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is generally good. Power on / off through the remote is a little wonky. Print hard to read on the remote. Some buttons are easily activated by mistake. Color is good. Haven't figured out yet how to co-ordinate the remote with the Spectrum remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobS, Thank you for sharing your experience with us. We are delighted to hear that you are enjoying the quality of your Sony BRAVIA 3 TV. However, we regret to learn that the bundled remote did not meet your expectations. Your feedback is invaluable and this will help us evaluate how we can improve these aspects in future models. As for your Spectrum remote, we recommend reaching out to the manufacturer for assistance, as third-party accessories are beyond our support scope. Thank you for choosing Sony. -Maria
- Pros mentioned:Ease of use, Picture quality
Worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Easy to setup and use. Running off the internet and an Mohu antenna. No cable. Beautiful picture and decent sound,
I would recommend this to a friend - Pros mentioned:Picture quality
TV MAN
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are bright the size works for my needs and my living room
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RichardC,
Thank you for choosing Sony!
We couldn't be happier to hear that the K50S30 TV’s bright colors and size are a great fit for your living room. It means a lot to us that the TV is enhancing your viewing experience in such a meaningful way.
Best regards,
-Fred
- Pros mentioned:Picture quality
Customer Service made it worth it from Best Buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st Bravia I had was older serial number, but new and even with updates had issues. Sony was going to send me a new one, but I was within the return at Best Buy. Best Buy came out, exchanged for same model and it is fantastic. The new one did not need the software updates and was more recently made. Any buyer remorse went away because of both Best Buy and Sony customer service. Only issue was that it did not have RCA jacks for my expensive Sony DVD player, the DVD did not have HDMI, so had to get new Sony DVD for about the same price as the RCA to HDMI conversion box.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenS, Thank you for sharing your review. We're glad to hear that your new Bravia 3 is working fantastically and that both Best Buy and Sony customer service could help resolve your initial issues. We apologize for the inconvenience of not having RCA jacks to connect your older Sony DVD player. While modern TVs are moving towards HDMI for better quality and compatibility, we appreciate your understanding and hope you are enjoying your new Sony DVD player. Your feedback is valuable and helps us improve our products. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Mikes TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fine TV. No problems whatsoever. Smooth operating!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelS,
We are glad to hear that your BRAVIA 3 is providing a smooth and trouble-free experience! It’s great to know you're enjoying the performance.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality, Setup
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Setup was seamless. Picture is great, even in a bright room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnS, Thank you for your honest review. We are glad to hear that you are now enjoying your new TV. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV Is A Pleasure . Many Features Enable You To Choose Whatever You Want To View, Daily Reminders , Photos Ect. There Are So Many Options. Great Investment. CustomerService Is Excellent As Well As The Support When You Need Assistance. Thank You.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Homestead, Thank you for the amazing review! We're thrilled to hear that you're enjoying the many features of your Sony BRAVIA 3. Good to know you had an excellent customer service experience. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Love a Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV for my in-laws and they are enjoying it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarryL,
It's truly wonderful to hear that your in-laws are enjoying their Sony BRAVIA TV, and thank you for sharing a perfect 5-star rating with us! The K50S30 model offers vibrant picture quality and clear sound, making it a fantastic choice for home entertainment.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Pros mentioned:Picture quality
Great TV if you know what you're doing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our third Sony Bravia. Very good picture. Easy transaction with BestBuy. Manufacturer provided connection information, but lacked operating manual.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roadwarrior, Thank you for choosing Sony. We are so glad to hear that you are happy with your purchase! You can check out the Help Guide, Operating instructions and Reference Guide on our link: https://www.sony.com/electronics/support/product/k-55s30/manuals
I hope this helps!
Regards,
Carl
Better Options At This Price Point
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The UI of this TV is pretty outdated although there are a couple extra quirks and features that come with the Google TV interface. Overall it is decent but I would opt for other brands such as Samsung and LG for a TV at this price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Shane, thank you for sharing your feedback regarding the BRAVIA 3 TV. We sincerely apologize that you find the user interface to be outdated and we appreciate your insights on the additional features offered by the Google TV interface.
We continually strive to improve our products and your input is invaluable in this effort.
The BRAVIA 3 boasts stunning 4K HDR picture quality, immersive Dolby Atmos sound and a sleek design that complements any space.
We appreciate your input and encourage you to explore all that the BRAVIA 3 has to offer.
Thank you for considering Sony products and for your feedback.
Best regards,
Estefany
- Pros mentioned:Picture quality
Picture perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, easy setup. Lots of options on google TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ValB,
Thank you for choosing Sony!
We're thrilled to hear that you're enjoying the vibrant color and the easy setup of the K50S30. Google TV indeed offers a fantastic range of options to enhance your viewing experience. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
