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Customer reviews

Rating 4.5 out of 5 stars with 390 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 390 reviews
  • Rated 4 out of 5 stars

    Nice bedroom TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid choice for a bedroom TV. T does put have the wide viewing angle of an OLED TV, which you need for a living room so that people can watch from the side if they’re not sitting strait at it. However, this is more than sufficient for a TV that will be facing the bed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PedroS,
      Thank you for sharing your experience with our K-50S30 TV! It is great to hear that it's a solid choice for a bedroom setting. We appreciate your feedback on the viewing angle and understand that it might not be ideal for a living room setup. However, we're glad to know that it fulfills your needs well for a bedroom environment.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third TV in 5 years. Great color easy to use with great quality and price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello djddh2022,

      Thanks for the five stars!

      It's wonderful to hear that you're enjoying the Bravia 3's great color and ease of use.

      We're also really pleased that you recognize the quality and value our displays offer. It sounds like the Bravia 3 is fitting perfectly into your home.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Never Disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, Sony never disappoints. I replaced my 10+ yo Plasma TV as the picture was fading in my very sunlit living room. The picture and sound are incredible. I bought the 50", it fits the room I have a condo. I used to have to close my blinds to watch the plasma tv but not with this one. It is bright and the quality is fantastic. The setup can be a little tricky if you're easily frustrated by that, just have Best Buy do the setup if you're not computer savvy, it will be worth it. I'm over 60 so once I realized the remote didn't have batteries installed it wasn't too bad but I like these kinds of challenges.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulH, Thank you for your fantastic 5-star review! We're thrilled you're enjoying your new BRAVIA 3 TV and that its vibrant picture and sound have enhanced your viewing experience. We appreciate your setup tips and hope you continue to enjoy everything your TV offers. Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has an excellent picture and good enough sound for regular tv viewing. The setup was a bit confusing. The remote takes some time to get used to because there are no numbers on it. I found I can use a sony remote from an older tv that has all the numbers on that makes changing channels easier. I have one wish that sony would have left a 3.5 mm plug for some of my older stereo equipment. I have a klipsh 2.1 system for my computer that I previously hooked up to my older sony tv. I would say it would be best for a movie experience to hook it up to a sound system. I have bought 7 Sony TVs since 1995 and have never had a quality issue with any of them. Its a bit more money but the sony quality is worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkS, Thank you for your detailed feedback on the BRAVIA 3! We're delighted to hear that you appreciate the excellent picture quality and the sound, which meets your needs for regular TV viewing. We understand your concern regarding the challenging setup and the remote design. We understand that some users prefer remotes with numeric buttons, and we're glad you found a solution with an older Sony remote.

      Regarding your wish for a 3.5 mm plug for older stereo equipment, we appreciate this constructive feedback and will consider it for future designs. For an enhanced movie experience, we also recommend using a sound system, as you suggested. We're pleased to hear you've been a loyal Sony customer since 1995 and that our products have always met your quality expectations. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture, easy set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy set up! Bought this to replace another TV of a different brand. This TV has a better picture and was easier to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TexasJJ, thank you for sharing this fantastic review! It is most rewarding to hear you're enjoying the BRAVIA 3 with its top-tier picture quality and user-friendly interface. Thank you for choosing Sony to upgrade your entertainment experience at home! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and perfect size for an apartment living room or bedroom. Unpacking it was a hassle, but I suppose that's necessary to protect it. If this model looks good to you, be sure to check out the 55-inch version; I failed to do so during a Memorial Day weekend sale and realized later I could have had the slighter larger version for just $40 or so more. I've got it hooked up to a Sony sound bar, so not sure just how good it sounds without the help.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your detailed feedback on the Sony K50S30, Safari10. We are immensely pleased to hear that you're enjoying the excellent picture quality and that the size fits well in your apartment living room or bedroom. We strive for a high standard in image performance and appreciate you highlighting this aspect.

      We understand that unpacking can sometimes be challenging. Our packaging is designed to protect your TV during shipping, but your note is extremely valuable for identifying opportunities to improve the setup experience for our customers.

      Regarding the Memorial Day sale and size options, we recognize how easy it can be to miss a deal. Your suggestion to consider the 55-inch version is a helpful tip for others looking for the best fit and value for their space.

      As for the sound, pairing the TV with a Sony sound bar often creates an immersive audio experience. If you ever try the TV’s built-in speakers and have feedback to share, we’d be interested to hear your thoughts.

      Thank you again for your honest review and for being part of the Sony community.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this over a month now and I have nothing but high praise for this TV. I come from a world of Samsung, and the difference in quality to me is striking - the video, the sound, - all better. The Google TV integration is seamless, bringing together all my favorite streaming apps like Netflix, Disney+, and Prime Video in one place. Its sleek design fits perfectly in my living room, and the build quality feels premium. It’s been a great addition to my home setup. Overall, this TV has exceeded my expectations in every way. Whether I’m watching movies, sports, or just streaming shows, the experience is immersive and enjoyable. I highly recommend the Sony BRAVIA 3 LED 4K UHD Smart Google TV to anyone looking for a high-quality viewing experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JedW,

      You made the right choice upgrading to the Sony BRAVIA 3 TV! We're thrilled that you like the sound, picture quality, Google software, supported apps, and design of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bravia TV is a great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the TV is great! Great sound and picture. One negative is that the software updates tend to override my Home Screen setup which causes me to redo it. It is difficult to get the tv to stay hooked into external speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user969520,

      We are glad to hear you are enjoying the great sound and picture quality of your BRAVIA 3! We sincerely apologize for the inconvenience caused by the software updates overriding your Home Screen setup and the difficulty keeping your external speakers connected. For the Home Screen issue, please ensure you are logged into your Google Account on the TV, as this helps save preferences; for the external speaker connection, please try fully unplugging your TV and the external speakers for five minutes, then plugging them back in, as this often re-establishes a stable connection. If the issues continue, please contact our support team so we can provide specific troubleshooting steps to resolve these setup issues permanently https://us.esupport.sony.com/support/s/support-contact?language=en_US. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is awsome but some of the features or lack thereof I don't like. But overall it's worth the buy I've only ever owned sonys thats why I had a problem with some of the features.Im used to removing apps from the home screen that I don't use that particular feature is not there and the time of day on the homescreen without having to go to another screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaC,

      That's great to hear that you find the picture quality on your new BRAVIA 3 awesome, and that overall, you feel it's a worthwhile purchase! We truly appreciate your loyalty as a long-time Sony owner.

      We also appreciate your feedback regarding specific features, particularly the ability to remove unused apps from the home screen and having the time displayed directly. We will make sure to let the appropriate team know, as your input is valuable for our ongoing improvements.

      Thanks for the 4-star rating and for sharing your honest thoughts. We're delighted you continue to choose Sony!
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Experience Purchasing TV at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything our salesman said it would be. The sound, the brightness is great. The colors are vivid and it was easy to set up. I would definitely recommend this television. Also the price was reasonable. Would like to thank our salesman Roml, he exceptionally helpful and a joy to consult with, was very informative.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyW, thank you for the great review! We're honored to hear you're loving the vivid colors, powerful sound, and brightness of the Sony - BRAVIA 3. It's also great to hear the setup was simple and the price felt just right. We're glad you were well-assisted by Roml and that your experience was both informative and enjoyable. Thank you for choosing Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Open Box Savings are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great open box purchase. TV works great. Good value. Missing mounting screw parts. In fairness, I never reached out to Best Buy. Bought screws for $4 from Home Depot. Well worth the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TroyD,

      It’s rewarding to hear that your Sony BRAVIA 3 is working great for you! We strive to deliver excellent performance and good value, and we are delighted that you feel we succeeded on both counts. Thank you for taking the time to leave a positive rating and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Out with the old, in with the new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded our 14 year old Insignia flatscreen. No complaints with our old tv, it served its purpose. We love our new Sony Bravia. The image quality and color are great. We especially like the sleeker design, which gives us more space on our wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicoleC,

      Thank you so much for the 5-star review! We are honored that you chose the Sony BRAVIA 3 for your long-awaited upgrade. We're especially glad you've noticed the improved image clarity and brilliant color, along with the sleek, space-saving design. Enjoy your beautiful new viewing experience!

      Thank you for trusting Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Very pleased with Sony's 50" Bravia TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Sony fan and I'm a proud owner of a new 50 inch Sony. Great price, great size, and truly beautiful picture quality. All I can say is that you should get one!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BarbaraC, Thank you for sharing your wonderful feedback! We’re delighted to know that you’re loving the fantastic price, ideal size, and stunning picture quality of your BRAVIA 3. Your recommendation truly means the world to us, and we’re proud to count you among our valued Sony fans. Enjoy your new TV! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High quality Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony TV since the days of the big box TVs. I've purchased Sharp, LG, Samsung, and Insignia brand TVs in the past. This is better than most of those brands. I have an OLED LG with better picture quality than this TV but it cost quite a bit more, and this TV comes pretty close to that quality. The build and look of this TV are great, the interface is easy to use and the remote control works well. I haven't tried gaming on this TV but for streaming, it's pretty close to perfect at this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rshak, Awesome! We are glad to hear that you are enjoying the picture quality of your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    2nd tv in two years plus new fees from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at the suggestion of the Best Buy salesman. We also purchased our previous tv through Best Buy. We started having problems with it and then lost picture. Although we are total tech we had to pay for the tech to come out. That fee was 99$ to tell us it could not be fixed. The tv was just a few months passed its two year warranty ! We also had to pay for delivery and install of the new tv. We’ll see if this tv lasts more than two years!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nant, Thank you for your honest review. We are glad to hear that you are now enjoying your new TV. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A luxurious TV. Go for it — you won’t regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has performed excellently. The picture is bright and vibrant. The sound is decent, and the interface is top-notch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArsenS!
      It brings us great joy to hear that you are having such a good experience with your new K-50S30 TV. We're glad the bright colors and the easy-to-use interface are making your viewing experience even better.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    TV issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go 3 times before I got it. Salesman took order money but never sent order. Costumer service got it straightened out. Three weeks later I picked up tv. Not sure I would buy another one thete

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, JanetB.

      We are truly sorry to hear about the frustrating experience and the long delay you faced with your order. While we are glad Customer Service was able to get it straightened out, we regret that the process took three weeks and multiple trips. This is certainly not the smooth experience we want for our customers.

      We hope that now that you have your K-50S30 home, the picture quality and performance are making up for the difficult start. Your feedback regarding the purchase process is very important to us.

      Thank you for your patience and for choosing Sony.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50” SONY Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 65” a 75” few 34” this 50” was bigger for bedroom however very happy,had other brands: because of SONY and their high quality we will only buy SONY. Thank you Best Buy for selling me a good product that I recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShayneV,

      Thank you for choosing Sony!

      We're honored to hear that you are so happy with your new K50S30 TV! It's great to know that the size works well in your bedroom and that you've been pleased with the high quality of your Sony products. Thank you for your continued loyalty and for recommending our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase Sony TV's. In my opinion Sony always is a top quality TV. I would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryP,

      We take great pride in our craftsmanship, and it’s wonderful to know that the 4K HDR Processor X1™ is delivering the vibrant, lifelike picture quality you’ve come to expect. We are also glad you can enjoy the seamless experience of Google TV™, which brings all your favorite streaming content together in one easy-to-navigate place.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Almost a great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart TV took a bit more to set up for an acceptable picture than an of my previous smart TVs. Works great now, just hope I dont get a reset and have to start over. Also disappointed with the remote and the fact that when changing channel too fast, the one gets a frozen picture. To fix, one needs to power off and back on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Radioman, thanks for sharing your thoughts on the Sony - 50" Class BRAVIA 3! We're very glad to hear that you've been able to fine-tune the settings to your preference, unlocking the full visual potential of your TV! Regarding the momentary freeze when rapidly changing channels, this isn't normal and we want to ensure you're getting a seamless performance on your TV. You can check for any available updates on your TV by going to settings > system > about > software update. And you can also check for updates available for your remote by selecting settings > remotes and accessories > remote control > software update. Having both devices up to date will ensure they communicate properly. If the issue persists while changing the channels, remember you can contact our technical support team via: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

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