The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 389 reviews
Rated 3 out of 5 stars
A bit disappointed
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Having a digital only guide is useless. A remote with numbers for station setting would be better.
Hi DavidD, Thank you for your review! We are glad to hear that you are enjoying your new TV! For the adapter issue, we would like to get in touch with you to know more about the problem and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Username: Telephone Number: Model Number: Issue:
Regards, Carl
Rated 5 out of 5 stars
Sony tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I enjoy watching this far but have only had it for two weeks.
Hi LarryD, Thank you for sharing your fantastic experience with us! We're glad you are enjoying your new Sony BRAVIA 3 TV. Thank you for choosing Sony! Enjoy! -Maria
Rated 5 out of 5 stars
SONY BRAVIA 3
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
SONY BRAVIA 3 TV GREAT TV WITH APPS, LOTS OF CHANNELS.SONY BRAVIA 3 SMART TV!
Hello JONV, Fantastic! We're truly delighted to hear about your satisfaction with the amazing features and superb performance of your BRAVIA 3. Thank you so much for choosing Sony! - Romeo
Rated 4 out of 5 stars
Bravo Bravia
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV. Just need to get use to the new tech. It is always changing.
Hi user943231, Thank you for your feedback on the BRAVIA 3. We understand that adapting to new technology can take some time, but we hope you enjoy the enhanced viewing experience and the advanced features this TV offers. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sony bravia 3
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv for our bedroom
Would definitely recommend to anyone looking fir a new 4ktv in 2024.
Now for the bravia 9 for the living room
Hi zaddy, Thank you for the great review! We're very happy to hear that this TV fits perfectly in your TV room and thank you appreciate the size and amazing colors. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
New Sony TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The salesperson was helpful and the installation tech was timely and did a great job. We are enjoying the new Sony TV.
Hi JoseT, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Rated 1 out of 5 stars
Never buying another Sony TV
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had Sony TVs in the past and really liked them and never had any issues. I decided to replace a 10-yr old Vizio with this Bravia tv. My input source is Nvidia Shield. I have the shield settings all set to turn on the tv, turn to source etc., when shield is activated and the TV settings to turn on to active source when the tv is turned on. This should enable me to use the shield remote to turn the shield and the tv on and the tv should automatically go to the shield hmdi port. But it doesn't. More often than not, the tv either doesn't turn on at all or turns on but with a blank screen. I either have to use the tv remote and change the source manually or I can use the shield remote and turn it on and off a couple of times and usually the tv will then turn on and show the shield home screen. What a hassle. This should be the simplest function to perform other than plugging it in.
I have 3 other tvs (LG, older Sony, Roku) all hooked up to a shield source and none of them have this issue. I can active all of them with the shield remote and they all go directly to the shield home screen. For the Bravia, I did set the power on option to 'last used input' and I did set the hdmi input to automatic when a source is activated but neither of those help much. I don't want to use 2 remotes to turn the tv on but I'm stuck with it now and I'll never get another Sony if this is how they will perform going forward. LG is much better all around, at least with the TVs I own.
Also, the color only looks really good when your head is directly in the center of the screen. If you move to the side at all, the color looks faded and washed out.
Hi WillG, We apologize for the inconvenience you're experiencing with your new Bravia 3 TV and Nvidia Shield setup. It seems like there might be an issue with the HDMI-CEC function not working as intended. Here are a few steps you can try to fix the issue:
Ensure that the HDMI cable is securely connected between the Nvidia Shield and the TV. It’s recommended to use high-speed HDMI cables for better performance
Make sure both your TV and Nvidia Shield have the HDMI-CEC function enabled. For the TV, go to Settings > Channels & Inputs > BRAVIA Sync settings > BRAVIA Sync control > turn it ON. And please reach out to NVIDIA to make sure that the HDMI CEC function is enabled.
Ensure that your TV's firmware is updated to the latest version. Updating can resolve compatibility issues and bugs.
Try performing a power reset on both the TV and Nvidia Shield. Unplug them from the power outlet, wait for about 60 seconds, and then plug them back in and turn them on.
We're truly sorry to hear that your experience with the Sony - BRAVIA 3 has been disappointing, especially with the TV shutting on and off unexpectedly. We understand how frustrating this can be, and we'd like to help you resolve it. Here are some troubleshooting steps you can try:
1. Power reset the TV by unplugging it from the power source, wait two minutes, and plug it back in.
2. Update your TV software, you can do this by going to settings > system > about > system software update.
3. Disable the HDMI CEC settings, this can sometimes cause unexpected power behaviors. You can disable it by going to settings > channels and inputs > external inputs > HDMI CEC Settings > Set to off
Hi there WilliamF! Thank you so much for your review! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Rated 1 out of 5 stars
Do not buy open box
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased open box excelllent with a geek squad warrenty. Took weeks to receive and tv had blue dots on screen, not the definition of excellent. When I called cs I was Told due to warranty they would replace with new at store. That was a lie. Rude, misleading customer service at store huffing and puffing like I was asking for something weird. not the Best Buy of the past who honored customers
Hi AlecL, We are sorry to hear about your experience with our Bravia 3 TV. We'd love to make sure that you are getting the best experience out of your TV.
May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Username: Telephone Number: Model Number: Issue:
Regards, Carl
Rated 4 out of 5 stars
Nice TV
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems a little complicated to go from cable to streaming. Sometimes inconsistent steps.
Hi babbs, Thank you for choosing Sony! We are glad to hear that you are enjoying your new TV! For more information on the TV's features please check out our help guide link: https://helpguide.sony.net/tv/husltn2/v1/en-003/print.html
I hope this helps!
Regards, Carl
Rated 3 out of 5 stars
Sony tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its great quality just odd have to purchase the remote separate
Hi TurtleBeach, Thanks for the feedback. We're glad you like the quality of the TV. If you purchase the TV brand new, it should come with a Voice Remote Control. If you're missing the remote control, kindly reach out to your dealer. Hope this helps. Regards, -Craig
Rated 4 out of 5 stars
New Television
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good TV. A little pricey. Geek squad installation excellent.
Hi KathyL, Congratulations on your new purchase! We're thrilled to hear that your Sony BRAVIA 3 TV is to your liking and that you had a great experience purchasing it. Thank you for taking the time to share your wonderful feedback. We truly appreciate your trust in Sony, and we hope you continue to enjoy many more years of exceptional experiences with your Sony TV! -Maria