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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 181 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 181 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great quality one of the best TVs to buy for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deezyatl77,

      It’s rewarding to hear that you consider the BRAVIA XR8B one of the best TVs available for the price. We are so happy to know that you are enjoying the great picture and overall quality of your new television.

      Thank you for making Sony part of your daily viewing.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it best tv so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice love the picture I love is the setting for the brightness are higher

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      We are excited to hear that you are loving the picture quality of your new BRAVIA XR8B! It is wonderful to know that the higher brightness settings are providing the exact visual experience you were looking for.

      Thank you for trusting Sony to bring the best viewing experience to your home!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bravo, bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture quality and sound. My only complaint is that it's not easy to navigate all the different components, and the accompanying book is not especially helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, BarbaracatherineT.

      We are delighted to hear that you are enjoying the great picture quality and sound of your new K-55XR8B television! Delivering a premium audio-visual experience is our top priority.

      We sincerely apologize, however, that you are finding the navigation of the different components challenging and that the accompanying manual was not helpful. We understand that learning a new smart TV interface can sometimes be frustrating, and we regret that this is impacting your enjoyment.

      To help you get the most out of your TV's smart features, we highly recommend using the Sony Support website for your specific model. It offers detailed, searchable articles and video tutorials that often provide clearer guidance than the printed manual.

      If you need personalized assistance with navigation or setup, please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv. Our specialists would be happy to walk you through the interface features and component connections.

      We value your feedback on the documentation and will pass it on for improvement. Thank you for bringing this to our attention.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it works great nice and bright and the contrast is cool

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nickholas,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your K55XR8B TV is working great and that you enjoy its brightness and contrast. It's wonderful to know the quality enhances your viewing experience, and we truly appreciate you sharing your positive feedback with us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the tv, and the installer did a great job all on his own

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI JoeL,

      We are pleased to hear that you are loving your new BRAVIA XR8B and that the installation process was a success! It’s great to know that the OLED’s pure blacks and the immersive sound from our Acoustic Surface Audio+ are already making an impression. We truly appreciate your feedback regarding the installer's hard work and are glad everything was handled professionally for you. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, many online reviews talk about lack of color accuracy as well as being dim. I have no problems with the tv, It looks amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      We’re thrilled you’re enjoying the BRAVIA XR8B OLED! While some reviews focus on lab-tested brightness, your experience highlights exactly what we aim for: the XR Processor's ability to deliver incredible depth and realism that often surpasses raw specs in a real home setting.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia is a great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia 4K OLED is a great TV with excellent picture quality and a very slim design that looks very professional

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottD,

      That's wonderful to hear! We're thrilled you are impressed with the excellent picture quality and the sleek, professional design of your Sony BRAVIA XR8B 4K OLED TV.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" Bravia OLED 4K HDR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV from a known quality product. Ease of access to streaming services. Used in my man cave for watching sports (primarily football).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnM,

      Thank you for the fantastic 5-star review! We're excited to hear that you are enjoying the Sony BRAVIA XR8B and appreciate its quality. It’s great that the TV's performance and ease of access to streaming services are the perfect fit for your man cave and your love of watching sports (especially football!).

      Thanks for trusting Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 11 year old open-box Sony HD TV that finally went dead. Honestly, I wanted a Samsung OLED but decided to get this TV instead. Picture and Sound are great so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience, Ch3v3lle80!

      We're so glad to hear that you decided to stick with a Sony and are enjoying the great picture and sound on your new K55XR8B TV. It's fantastic to know that your previous Sony TV served you well for 11 years, and we're confident this new model will deliver an equally impressive experience. We believe our picture and audio quality are hard to beat, and your feedback is a testament to that.

      Thank you again for your continued loyalty to Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Picture quality. It works very well with my Blu-ray player. I love watching 2001: A Space Odyssey, and it also works well with my Roku add-on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lorddad,

      We absolutely love hearing that the amazing picture quality of your 55" BRAVIA XR8B OLED is working so well with both your Blu-ray player and your Roku! Watching cinematic classics like 2001: A Space Odyssey on this display, with its perfect blacks and stunning clarity driven by the XR Processor, is exactly the immersive, true-to-life viewing experience we strive to deliver.

      Thanks for choosing Sony.
      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can’t go wrong with Sony TVs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great picture. HD imaging is great for sporting events.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, DianeB!

      We are so pleased to hear that your K-55XR8B television had an easy set up and provides a great picture! It's especially rewarding to know that the HD imaging is great for sporting events, delivering the clarity and action you expect.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony Bravia xr8b

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has been such an improvement compared to the last tv. I was not sure how to upgrade but people in the store help me understand the technology.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FRANCO,

      We could not be more pleased to hear that your new BRAVIA XR8B has provided such a significant upgrade to your home viewing experience. It is wonderful that the in-store team was able to help you navigate our latest OLED technology, ensuring you felt confident in choosing a display that truly transforms how you watch your favorite content.

      We really appreciate you being part of the Sony family and trusting us with your upgrade!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Oled TV is fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this TV is the cats meow. I love, love, love it. Its pix is theatre quality and then some.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pamela2,

      Thank you for choosing Sony!

      It brings us great joy to hear that you absolutely love your K55XR8B TV and its theater-quality picture. Your enthusiasm is truly inspiring, and we're grateful to be part of your entertainment experience. Thank you for sharing your wonderful feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Good sound quality. Remote does not work well when using an antenna - no option for sub-channels. We bought a universal remote, which works perfectly with the TV and solved our problem selecting channels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarsZ! Thanks so much for taking the time to share your experience with the K-55XR8B.
      It brings us great joy to hear that you're so happy with the beautiful picture and the good sound quality.

      We definitely hear you regarding the remote and the antenna channel issue. We appreciate you bringing it to our attention. We’re also really glad you found a perfect fix with a universal remote!

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase. Great quality of the picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Go3456!

      We are so happy to hear that you are pleased with your purchase and the great picture quality of your K-55XR8B. It’s wonderful to know we hit the mark for you!

      Thank you for choosing Sony.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 3 out of 5 stars

    Get a Sony A75L Instead

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors were off, especially yellow colors that looked brown in game mode. The TV is also very dim at max brightness, even for an OLED. If your considering buying a budget OLED, get the Bravia XR A75L instead, which is better in almost every way.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MAS52,

      Thank you for considering Sony products.

      We apologize for the issues you're experiencing with your TV's color accuracy and brightness. This is not the standard of quality we aim to provide, and we understand your disappointment.

      To address these concerns and help you get the best possible performance from your K55XR8B TV, we recommend contacting our dedicated support team. They can walk you through specific troubleshooting steps to calibrate the display and optimize settings for your viewing environment.

      You can reach our support team directly through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Our team is ready to assist you in resolving this matter promptly.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 55" OLED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Picture, clear & Sharp colors! Easy setup. Our only complaint is that the remote is small. They need to make it a little bigger!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BEAR,

      We're so glad to hear that you’re enjoying your Sony BRAVIA TV’s impressive picture quality and sharp, vibrant colors! Thank you for sharing your 5-star rating—it means a lot. We're happy the easy setup made things seamless for you. We appreciate your feedback about the remote size and will share it with our team for future improvements. One of the highlights of your Sony BRAVIA TV is its ability to deliver stunning visuals that truly enhance your viewing experience.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great for a smaller room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. it is just the right size for our side room to watch movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, PhilR!

      We are delighted to hear that you are enjoying the great picture and sound on your K-55XR8B television! It's rewarding to know that you found it to be just the right size for your side room, creating the perfect setup for watching movies.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors and user friendly. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HeatherC!

      We are absolutely delighted to hear that you are loving the beautiful colors and the user-friendly experience of your K-55XR8B television! It's incredibly rewarding to know that we delivered a product that you would confidently recommend.

      Thank you again for choosing Sony and sharing your positive experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product. Pictures are great. Sound is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, THEBULL!

      We are absolutely thrilled to hear that you find your K-55XR8B television to be a very good product! It is rewarding to know that you are enjoying the great pictures and that you feel the sound is perfect.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

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