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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 189 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 188 reviews
  • Rated 5 out of 5 stars

    Sony Bravia xr8b

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has been such an improvement compared to the last tv. I was not sure how to upgrade but people in the store help me understand the technology.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FRANCO,

      We could not be more pleased to hear that your new BRAVIA XR8B has provided such a significant upgrade to your home viewing experience. It is wonderful that the in-store team was able to help you navigate our latest OLED technology, ensuring you felt confident in choosing a display that truly transforms how you watch your favorite content.

      We really appreciate you being part of the Sony family and trusting us with your upgrade!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Good sound quality. Remote does not work well when using an antenna - no option for sub-channels. We bought a universal remote, which works perfectly with the TV and solved our problem selecting channels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarsZ! Thanks so much for taking the time to share your experience with the K-55XR8B.
      It brings us great joy to hear that you're so happy with the beautiful picture and the good sound quality.

      We definitely hear you regarding the remote and the antenna channel issue. We appreciate you bringing it to our attention. We’re also really glad you found a perfect fix with a universal remote!

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, many online reviews talk about lack of color accuracy as well as being dim. I have no problems with the tv, It looks amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      We’re thrilled you’re enjoying the BRAVIA XR8B OLED! While some reviews focus on lab-tested brightness, your experience highlights exactly what we aim for: the XR Processor's ability to deliver incredible depth and realism that often surpasses raw specs in a real home setting.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Cons mentioned:
    Brightness

    Rated 3 out of 5 stars

    Get a Sony A75L Instead

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors were off, especially yellow colors that looked brown in game mode. The TV is also very dim at max brightness, even for an OLED. If your considering buying a budget OLED, get the Bravia XR A75L instead, which is better in almost every way.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MAS52,

      Thank you for considering Sony products.

      We apologize for the issues you're experiencing with your TV's color accuracy and brightness. This is not the standard of quality we aim to provide, and we understand your disappointment.

      To address these concerns and help you get the best possible performance from your K55XR8B TV, we recommend contacting our dedicated support team. They can walk you through specific troubleshooting steps to calibrate the display and optimize settings for your viewing environment.

      You can reach our support team directly through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Our team is ready to assist you in resolving this matter promptly.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 55" OLED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Picture, clear & Sharp colors! Easy setup. Our only complaint is that the remote is small. They need to make it a little bigger!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BEAR,

      We're so glad to hear that you’re enjoying your Sony BRAVIA TV’s impressive picture quality and sharp, vibrant colors! Thank you for sharing your 5-star rating—it means a lot. We're happy the easy setup made things seamless for you. We appreciate your feedback about the remote size and will share it with our team for future improvements. One of the highlights of your Sony BRAVIA TV is its ability to deliver stunning visuals that truly enhance your viewing experience.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great for a smaller room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. it is just the right size for our side room to watch movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, PhilR!

      We are delighted to hear that you are enjoying the great picture and sound on your K-55XR8B television! It's rewarding to know that you found it to be just the right size for your side room, creating the perfect setup for watching movies.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Gift for parents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love it. It's perfect cause their tv had just went out and it was their birthday week.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HeatherS,

      Thank you for choosing Sony!

      It brings us great joy to hear that the K55XR8B TV has been a perfect birthday gift for your parents, especially at such an important time. Knowing our product could bring them happiness means a lot to us, and we hope it continues to provide them with enjoyable moments for years to come.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product. Pictures are great. Sound is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, THEBULL!

      We are absolutely thrilled to hear that you find your K-55XR8B television to be a very good product! It is rewarding to know that you are enjoying the great pictures and that you feel the sound is perfect.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mister

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Screen is clear and sharp. Very enjoyable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph,

      That's great feedback! We are thrilled to hear you find the 55" BRAVIA XR8B OLED a good product and that you are enjoying the clear and sharp screen quality.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture of the quality of the sound coming out of the front.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCustomet,

      It brings us great satisfaction to hear you love both the picture and the quality of the sound coming directly from the front of the Sony BRAVIA XR8B! We engineer our TVs to deliver an immersive audio and visual experience, and we are delighted that you are enjoying both aspects. Thank you for the positive 5-star review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great OLED for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image on this television. The color is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Thomas!

      We are absolutely thrilled to hear that you are impressed with the image quality of your K-55XR8B television!

      It is incredibly rewarding to know that you find the picture great and that the color is perfect. We put significant effort into ensuring our BRAVIA XR displays deliver accurate, vibrant, and stunning color performance.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia TV - Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, great picture, better than expected. Very happy with purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeffd,

      We are delighted to hear you are very happy with your purchase of the Sony BRAVIA XR8B and that the great color and picture were even better than expected! Thank you for taking the time to share your 5-star feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Great TV + Got the Price Match!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the TV, and I also got the price match on it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaiK!
      Thanks so much for taking the time to share your review of the K-55XR8B. We are immensely pleased to hear how much you're loving it.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sony 55" XR8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new addition to replace a 2007 Vizio. Excellent size and very light weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeorgeT,

      Thank you so much for the 5-star review! We are honored to hear that the BRAVIA XR8B is a nice new addition to your home and a major upgrade from your previous TV. It's rewarding to know you are impressed with both the excellent size and the modern, lightweight design.

      We really appreciate you choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent, and the sound is great too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ogave,
      Thank you for your kind feedback! It is fantastic to know that the picture and sound quality of your K-55XR8B are hitting the mark.

      With features like the XR Cognitive Processor for lifelike visuals and our advanced sound technology, this model is designed to deliver an immersive viewing experience.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture ever! Very impressed with the quality of picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenK

      That is fantastic to hear! We are incredibly proud of the picture quality delivered by the BRAVIA XR8B OLED, and we are thrilled that you are so impressed with it. Enjoy the stunning visuals!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    My TV and appliances purchase

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mohammed is the very best at what he does. He took care of all my needs. Very professional gentleman. And the products in which I bought fit all my needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielR,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you received such professional and attentive service. It's wonderful to know the K55XR8B TV suits you so well. Your kind words inspire us to continue providing outstanding experiences.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    55” Sony XR8 Bravia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked and purchased Sony TV’s. They still have the best picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Richard,

      Thank you for choosing Sony!

      We're honored to hear that you continue to trust Sony TVs for their picture quality, and that the K55XR8B model is living up to your appreciation. Your loyalty means a great deal to us, and we're grateful to be part of your home entertainment experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and sound. Excellent assistance at store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, ThomasHSpreen!

      We are genuinely pleased to hear that you are enjoying the beautiful picture and sound of your K-55XR8B television! Delivering an exceptional viewing and audio experience is our goal.

      We are also glad to hear you received excellent assistance at the store—a smooth shopping experience is just as important as the product itself!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Bedt OLED in this price range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best OLED TV in this price range. Amazing picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinW,

      It is truly wonderful to know that you consider the Sony BRAVIA XR8B to be the best OLED TV in this price range! We are thrilled you are experiencing the amazing picture quality that our advanced XR technologies deliver. Your feedback confirms we are achieving our goal of offering exceptional performance and value. Thank you for the outstanding 5-star review and for choosing Sony!

      Best regards,
      Dominick Sony_US

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