The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,183 reviews
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
Sound problem
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a Bravia for almost 5years and was very pleased with it.Thought it was time to upgrade to new model and that was a mistake. The picture is great but sound is not so good.Spent days on menue and spoke to sony with no help to correct it. It gets worse when taping a show or streaming.Bought sound bar , it helped a little.
Thanks for the review. We are sorry for any inconveniences your BRAVIA TV may have caused. We'd be more than glad to help towards this concern. To help us better understand your situation and explore how we can assist you, please reach out to us via email at [email protected]. We would appreciate if you could include the following information in your message:
- Name: - Username: - Case number: - Model Number: - Description of the Issue: - Telephone Number:
Thank you for your patience, and we look forward to assisting you further.
Best regards, -DiegoV
Rated 5 out of 5 stars
In home Theatre
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV makes me not want to waste money on movies at the theatre anymore. That's enough said!
We’re thrilled to hear that the BRAVIA 8 OLED is giving you a true cinematic experience right at home! Bringing the theater into your living room with our best-in-class contrast and color is exactly what we aimed for with this model.
Thanks for choosing Sony.
Best regards,
Eliab
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best Tv I have ever owned
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv has beautiful picture. It also has great sound without sound bar and sub.
We're really happy to hear that you're enjoying your new K65XR80 TV. It's great to know that the beautiful picture quality and built-in sound are making such a positive impression. We appreciate you sharing your feedback!
Best regards, -Fred
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony Bravia Number 3 in 15 years!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product is great! Chris the Senior install person is a 15 on a 1-10! His knowledge of product is the best I have ever seen in 30 years of purchasing products. Give him more money.
Hi JamesG, We’re delighted you’re loving the product and it suits your expectations. It's wonderful to know that were assisted professionally. Thank you for giving the product a fantastic rating and for choosing Sony! -Jess
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent TV. Picture is great, all of our electronics work seamlessly. Excellent gaming TV. Very happy with the purchase!
We can't be more happy to hear you're enjoying the BRAVIA 8 and that the picture quality, device compatibility, and gaming performance all live up to expectations. It's always rewarding to know the experience is seamless from setup to gameplay.
Thanks for choosing Sony!
Sincerely, -Jenn.
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleasing, balanced picture quality. Very nice set up when combined with the Bravia 6.0 sound bar.
Hi NeilS, it brings us great joy to hear you're so pleased with your new BRAVIA 8! We're thrilled that its balanced picture quality is standing out, and it's fantastic to know the setup with your Bravia 6.0 sound bar was so smooth, enhancing your audio experience with powerful, clear sound.
Thanks for choosing Sony! Best regards, Estefany
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV. I can't believe how much clearer and detailed compared to my old set. Very easy to navigate to use"smart" features. Sound is great too
Hi Pogo1020, Thank you for taking the time to share your thoughts about the K65XR80. We appreciate your feedback and are excited to hear that you’re experiencing such a significant improvement in picture clarity and detail. It’s also great to know that you find the smart features easy to navigate and that the sound quality matches your preferences.
Thanks for choosing Sony. Your support means a lot to us and we hope you continue to enjoy your new TV for many years to come! Best regards, Stephanie
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent television
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased both a 77 inch and 65 inch models of this TV for two separate rooms. I'm glad I did. The picture is beautiful and I love the Google TV interface. Best Buy did an excellent job installing the televisions and receivers I purchased.
Hi picktownboy, Thank you for the 5-star review! We're thrilled to hear that you're enjoying your new 77-inch and 65-inch BRAVIA 8 TVs. It's fantastic to know that you love the beautiful picture quality and the Google TV interface. And good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
TV Bravia
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice picture and smooth in watching. Good contrast and and the balance
Thank you for the wonderful review! We're so glad to hear that you're enjoying the picture quality and smoothness of the Sony - BRAVIA 8.
We designed this TV to deliver stunning visuals with exceptional contrast and balance, providing an immersive and true-to-life viewing experience. And it's great to know that you're appreciating those features.
Thank you for trusting Sony!
Best regards, Dominick
Rated 5 out of 5 stars
Great Service
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Service purchasing my 65" SONY TV. I will recommend Best Buy at Citrus Park.
We are so pleased to hear that you had a great delivery experience and that your new K65XR80 television was easy to set up. It is truly rewarding to know that you are happy with the great picture quality. We designed this TV to provide a premium and user-friendly experience, and it brings us great satisfaction to know we've succeeded.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Nice upgrade
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You don’t realize how nice an upgrade it is until you replace an old set. Great picture and sound. Easy install and set up even for a non-tech senior citizen.
It brings us great joy to hear your incredible feedback on the Sony Bravia OLED TV K65XR80! We're so pleased to learn that its crisp, crystal-clear, and sharp picture has made it the best TV you've ever experienced. Your love for Sony truly means the world to us! We strive to create exceptional products, and knowing we've achieved that for you is fantastic. Thank you for choosing Sony!
Best regards, -Fred
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best Quality Tv
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
At first we didnt know if we wanted to spend that much on a tv but the price was well worth it The movies on this tv look so clean and the image is amazing.
We're delighted to hear that you are loving your Bravia 8! The TV's XR Processor ensures high-quality image processing, delivering stunning visuals with enhanced clarity, color, and contrast which makes the movie-watching experience amazing. Your feedback really help us as Sony strives to deliver the best quality products.
Thanks for choosing Sony, have an amazing day! -DiegoV
Cons mentioned:
Brightness
Rated 5 out of 5 stars
Bravia 8
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So great, colors looks great. But brightness may be a downside but overall don’t regret!
We're thrilled you love the vibrant colors on your BRAVIA 8! You're right, while OLEDs like yours offer unmatched contrast and perfect blacks, their peak brightness can differ from other display types. Still, your BRAVIA 8's XR Contrast Booster ensures incredible picture quality. We're happy to hear you don't regret your choice! If you need help optimizing settings, just ask us!
Thanks for choosing Sony, have a nice day! DiegoV
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Picture!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture and easy setup. Typical of Sony products. Very pleased with purchase so far.
We're absolutely delighted to hear that you're so pleased with your new BRAVIA 8 TV! It's wonderful to know that you're experiencing the great picture quality and easy setup that are hallmarks of Sony products. We design our TVs, especially the BRAVIA 8 with its stunning OLED display and Cognitive Processor XR, to deliver an incredibly immersive and user-friendly experience.
Thank you for choosing Sony, have an awesome day! DiegoV
Rated 5 out of 5 stars
Amazing tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
May not be as bright as its competition, but with Sonys processing power, my gosh, stunning image quality and amazing sound quality with an awesome OS, I wish it could brighter in certain scenes but I know that it could mean sacrificing image quality.
Thank you for this insightful and enthusiastic review, Steven!
We are absolutely thrilled to hear that you are experiencing the stunning image quality and amazing sound quality on your K-65XR80 television. Your feedback perfectly highlights the core philosophy of our design: we focus on Sony's processing power—specifically the Cognitive Processor XR™—to deliver the most lifelike and authentic picture possible, prioritizing image quality and depth over sheer brightness alone.
We appreciate your understanding that maximizing picture fidelity sometimes means balancing peak brightness. We're delighted to know that despite this, you still find the image stunning and are enjoying the awesome OS.
Thank you again for choosing Sony to be the center of your home entertainment!
Best regards, Gus, Sony Social Media Team
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Awesome TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks so nice in the box! Haven’t opened it yet but it was the best looking picture in the store so I’m sure I’ll be pleased!!!
Thanks for the 5-stars rating! It makes us really happy to hear you have taken the decision to choose a Sony BRAVIA TV! We are totally sure you'll fall in love with the amazing picture quality, powered by Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, contrast, and clarity. We're sure it's going to make your movie nights feel completely immersive.
Thanks for choosing Sony, have an amazing day! -DiegoV
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture, colors, and definition are amazing. This is our second Sony Bravia and 1st OLED and it has not disappointed. Highly recommend the brand and this model.
Hi CarlM, We’re thrilled to hear you’re loving the picture quality, colors, and definition! It’s fantastic that your first OLED experience with us has been such a hit, and we’re honored to have earned your recommendation as a loyal Sony BRAVIA fan. Enjoy your stunning viewing experience and thanks for choosing Sony! -Jess
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Main board failed in 7 months - part out of stock
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased in December 2025. The picture is very good, sound with built in speakers is OK, but good with Sony Bravia sound bar. The TV has turned off in the middle of watching perhaps a dozen times and won't come back on unless I unpug it, wait a while, then plug it back in per Sony's instructions That seems to reboot it and it works again for a while. Then in july 2025, 7 months after purchase the red light at the bottom of the tv started blinking - 3 blinks, a pause then 3 more blinks. It wouldn't turn on. I unplugged it to reboot it, but it still wouldn't come on. A google search said it was a hardware issue. Contacted Best Buy who wouldn't help because tv was still under warranty. Contacted Sony who diagnosed it as a main board failure. The ordered a new board and gave me the name of a local company who would repair it when the part came in. Then I got an email from Sony saying the part was on back order. A week after it quit working Sony says they don't know when the part will arrive - blamed it on the tariffs interupting supply chain. I have a Best Buy Total Protection Plan but BB won't help while Sony is trying to resolve. So my $1700 tv quit working after 6 months and we have been without tv for a week.
We're glad you enjoy the picture and sound quality of the K65XR80 TV with your Sony Bravia soundbar. However, we sincerely apologize for the shutdowns and red light error you've encountered, as well as any difficulties with the warranty process. This does not reflect the standard of quality we strive for, and we are here to help you.
In order to assist you more effectively with this matter and keep you updated, please contact us at [email protected]. We kindly ask that you include the following information in your email:
- Name: - BestBuy Username: - Model Number: - Description of the Issue: - Telephone Number:
Thank you for your patience, and we look forward to assisting you further.