Customer Ratings & Reviews

Hello PhilipS, thank you for the fantastic review! We could not be more pleased to hear you're enjoying your BRAVIA 8 and feel it's well worth the investment. OLED technology really shines when it comes to picture quality, and it's great to know it's hitting the mark for you! We truly appreciate your recommendation –and thaks for choosing Sony! Sincerely, -Jenn.

Hello there,

Thank you for choosing Sony!

We're truly heartened to learn that you're enjoying your new K65XR80 TV! It's great to hear that you're impressed with the amazing picture quality and that it's the perfect size for your space. We appreciate you taking the time to share your feedback.

Best regards,
-Fred

Hi RobertG,

Thank you so much for your fantastic review.

We're absolutely thrilled to hear how much you're enjoying your new BRAVIA 8 television. It's wonderful to know that the deep color reproduction and best-in-class sound are making such a big impression.

Thanks again for choosing Sony!

Sincerely,
Jenn.

Hi AdrianA,

Thanks for the feedback! We're glad you love the beautiful picture on your BRAVIA 8 OLED.

It's true that "Vivid" mode can sometimes make older movies look blurry because it enhances everything so much. For the best viewing of all content, especially older films, we suggest trying "Cinema" or "Custom" picture modes. These settings offer a more natural look and can often resolve that blurriness. You can also fine-tune "Sharpness" and "Reality Creation" in the "Clarity" settings for a perfect picture.
Thanks for choosing Sony.
-Eliab

Hi Graham21,

It's a true pleasure to hear that you are really enjoying your new BRAVIA 8 TV! We're delighted that you were able to customize the setup to perfectly integrate with your existing space. Thank you for choosing Sony and experiencing the outstanding picture quality!

Best regards,
Dominick

Hi RichardM, thank you for your review of the K65XR80 TV. It’s great to hear that you find the TV bright with a detailed picture quality, and satisfactory overall.

The ability to modify picture details is indeed outstanding, as many of our models come equipped with various picture settings, such as Vivid, Standard, and Cinema modes, that adjust brightness and color depth based on user preferences and viewing conditions. Additionally, features like Auto Picture Mode automatically select the optimal picture settings based on the content being viewed, enhancing the overall viewing experience.

If you're interested in further customizing your experience, we recommend exploring the different picture settings to see how they can enhance your enjoyment.

Thank you for choosing Sony!
Gus

Hi Thomas, We're delighted to hear that you like the Bravia 8. We appreciate your feedback and thank you for choosing Sony. Erin

Hi CatherineF!
It is truly wonderful to know that you are loving our BRAVIA 8! It's great that you're enjoying the picture and clarity.

The BRAVIA 8 uses the XR Processor to enhance every scene in real-time, boosting color, contrast and clarity.

Thanks for choosing Sony!
Best regards,
Estefany

Thank you for sharing your wonderful feedback on the K65XR80, GregD! We’re thrilled to hear you’re enjoying the great picture quality—powered by our advanced 4K HDR Processor X1, which brings out natural colors and incredible detail for a truly lifelike viewing experience. We’re also glad you find switching between cable and streaming easy. With Google TV, accessing all your favorite content and apps from one intuitive interface is designed to be seamless and user-friendly. We appreciate you choosing Sony and hope you continue to enjoy your BRAVIA 8!

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi djphat2000,

Thank you for your review! We’re glad to hear you’re enjoying your Sony BRAVIA 8 OLED TV. Regarding brightness, you can explore the various picture settings to enhance your viewing experience, including adjustments for color, contrast, motion, and brightness by following this link: https://www.sony.com/electronics/support/articles/00190409?utm_source

If you need further assistance, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

Full Name:
Best Buy Username:
Telephone Number:
Additional Information regarding your experience with the BRAVIA 7.

Thank you for your patience, and we look forward to improving your experience! Thank you for choosing Sony!

Regards,
Maria

Hi GaryR,

That's fantastic to hear! We're thrilled your Sony BRAVIA 8 TV is exceeding your expectations.

It sounds like you're truly enjoying the benefits of its good picture quality, easy setup, and excellent sound. We also put a lot of thought into our packaging to ensure safe transport, so we're glad that made your experience trouble-free.

Thank you for choosing Sony! We're delighted you're enjoying your new Sony TV.
DiegoV

Hi Bennie, thanks for sharing this fantastic review.

We're so happy to hear you're loving the amazing picture quality of your BRAVIA 8 so much that you decided to bring a second one into your home. That's truly the highest compliment we could receive!

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi GregG,

Thank you for sharing your review!

It’s great to hear that the Google TV interface, ATSC 3.0 tuner, and sleek design of your Sony 65" BRAVIA 8 OLED TV stood out for you. We're thrilled that you’re enjoying the spectacular picture quality and making the most of its advanced features.

Thank you for choosing Sony! Enjoy! -Maria

Hello HunterB,

Thanks for this fantastic five-stars rating!

It's wonderful to hear such strong positive feedback about the picture quality of the BRAVIA 8, and how it stands out from other options. We're delighted you're so pleased with your viewing experience!

Thanks for choosing Sony.

Sincerely,
Jenn.

Hi DoralikesSony,

Thanks for sharing your experience with the Sony BRAVIA 8! We're beyond pleased to hear you're thoroughly enjoying the TV's performance, particularly the great color and very clear picture delivered by our premium technology. It's also wonderful that you appreciate the convenience of the automatic power-off feature when the TV is not in use, helping you save energy.

We deeply appreciate your loyalty to Sony over the years. Enjoy your TV!

Regards,
Dominick

Hi BigBob, Thank you for the amazing review! We're thrilled to hear that you found the Sony Bravia 8 easy to install and set up. It's great to know that the picture clarity has impressed you and that pairing it with a sound bar and subwoofer has enhanced your audio experience. Your satisfaction is our top priority, and we appreciate your feedback! Thanks for choosing Sony! -Sam

Thank you for sharing your feedback, TIMR.

We are pleased you are enjoying the overall picture quality of your K-65XR80, but we are sorry to hear that you are struggling to see detail in dark scenes and that HDR content appears too dim, especially in your light room. This is certainly not the optimal experience.

This issue often relates to specific picture settings designed to handle varying room light. We recommend checking the following:

Light Sensor: Ensure this setting is enabled in the picture settings to automatically optimize screen brightness for your bright room.

Picture Mode: Switch to a Custom or Cinema mode, as these often provide a more balanced starting point for HDR.

Gamma/Black Level: Try increasing the Gamma setting slightly to lift shadow detail and make dark scenes clearer.

If these adjustments do not help reveal the detail you expect, please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
for specific guidance on optimizing your panel for your room environment.

We appreciate you bringing this to our attention and thank you for choosing Sony.

Best regards, Gus, Sony Social Media Team

Hi, EdwinS,

Thanks for the great review and the 5-stars rating! We are thrilled to hear that you are enjoying your brand new BRAVIA TV! Its unique XR processor intelligently enhances every scene in real-time boosting color, contrast, and clarity, so the watching-movie experience can be enjoyed as it never has been before. We are sure you'll love it even more as the time goes by!

Thank you for choosing Sony, have an excellent day!
-DiegoV