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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1183 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,183 reviews
  • Rated 5 out of 5 stars

    champ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a real slim build and a very clear picture. The height is perfect for most rooms.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Champ,

      Thank you for the wonderful 5-star review! It's most rewarding to hear you're enjoying the Sony BRAVIA 8. It's great to know that you appreciate the TV's real slim build, which is a key part of its modern design. We also agree that the very clear picture and ideal height make it a perfect fit for nearly any room.

      Thanks for choosing Sony and for sharing your feedback!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    The BEST Sony Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is truly beautiful,I mean the clarity of the 4k really speaks volumes! The ps5 slim plays so smoothly that i cant wait to see my ps5 Pro on it,with that this tv is worth the money if you love movies,4k streaming,and gaming and the diamond of entertainment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomT, thank you for your 5 star review. We are glad that you find the performance of the Sony BRAVIA 8 TV to be satisfactory. Thank you for your purchase with Sony, and we hope you continue to enjoy its features! - Sam Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 65 inch Sony Bravia and had it installed. Excellent customer service. Technician s arrived on time , explained what they were going to do . They did what they said and then reviewed the operation of our new tv with us. Very professional and customer service oriented.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CathyD, Thank you for your wonderful review of the BRAVIA 8! We're thrilled to hear that you had an excellent customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and Sound for my bedroom. Excellent Features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MookNY, That's brilliant! We really appreciate your superb review of the Sony BRAVIA 8. We're delighted to hear you love the crystal-clear 4K HDR picture, amazing sound, and this OLED TV is perfect for your bedroom. We always strive to deliver the best picture and sound quality with our TVs. Thank you for purchasing the 65" BRAVIA 8 and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great picture, great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bravia 8 has a great picture and a very reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your excellent review, JamesS!

      We are so pleased to hear that you love your K-65XR80 television! It's rewarding to know you are enjoying the great picture quality and feel it offers a very reasonable price. We strive to deliver premium performance and exceptional value.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Good pic , good apps, sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Izzy!
      Thanks for your feedback! We are delighted to hear you’re enjoying the excellent quality, picture, and sound of the BRAVIA 8.

      With its vibrant display and smart app integration, it’s designed to bring a rich and convenient entertainment experience right to your living room.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an Excellent installation. quick, efficient, knowledgeable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichealD,

      We're so glad to hear that your Sony BRAVIA TV has made such a positive impression and thank you for your outstanding 5-star rating. The vivid picture quality and advanced image processing really help bring every scene to life, making your viewing experience both effortless and immersive.

      Thank you for choosing Sony—wishing you an outstanding day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the price, love my new tv. Time to watch my favorite movie.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdgarF, thanks for posting! We're thrilled to hear you're loving your new BRAVIA 8 and that you feel it was worth the price. It sounds like the perfect time for a movie night! Thanks for choosing Sony! Sincerely, Jenn. sony-global

  • Rated 5 out of 5 stars

    Next gen smart TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality picture and videos. Color quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DIGVIJAYM,

      We are so pleased to hear you are impressed with the best-in-class picture quality and excellent color performance of your 65" BRAVIA 8 OLED TV. We truly appreciate you sharing your positive experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    TV AND SOUD BAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONCE THE TV AND SOUND BAR ARE SET UP PROPERLY, THE PRODUCT IS GREAT

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello STEVES,

      Thank you for choosing Sony!

      It brings us great joy to hear that your K65XR80 TV and sound bar are working great! We appreciate you taking the time to mention how much the proper setup impacted your experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Cinema quality at home!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy crap- so good that my kid thinks all the video is AI. Waiting to upgrade a TV now I am glad I did

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Verdantananda,

      Thanks for sharing your experience with the BRAVIA 8!

      We absolutely love hearing that the picture quality is so lifelike your kid thinks it's AI-generated! That's a huge compliment to our BRAVIA Engine and the incredible detail it produces—We can tell It was worth the wait!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Very impressive TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED is next level realism. The darks are so dark that it really pulls you into what you are watching. The upscaling of this TV is exceptional. We watch a lot of DVD quality things on this TV and rarely do I find anything that looks sub-par. I am very impressed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyD, Thank you for the 5 stars! We're thrilled to hear that you're enjoying your Sony BRAVIA 8 TV. It's our pleasure to learn that you love the stunning picture quality and upscaling feature of your TV. Thank you for choosing Sony, and enjoy more incredible viewing experiences! -Maria Sony_US

  • Rated 5 out of 5 stars

    So, So, Pleased!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! I'm finding new ways to navigate it every day. Incredible pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daddio,

      It makes us really happy to hear you are so impressed with the Sony - BRAVIA 8. It’s wonderful to know that you are enjoying the incredible picture and discovering the many features of its user-friendly interface. We designed this TV to deliver a truly intuitive and immersive experience, and we are so glad you are loving it.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 1 out of 5 stars

    WARNING:NEVER BUY SONY BRAVIA FROM BEST BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all — NEVER buy a Sony Bravia from Best Buy. Once they have your money, you’re not getting it back. Period. This TV has been a complete nightmare from day one. • TV constantly shuts off by itself • Smart system is laggy, slow, freezing • External devices are painfully slow • Random reboots, delays, glitches — you name it I tried everything: • Updates • Resets • Different settings • External devices • Power cycles Nothing fixes it. Absolutely nothing. And what does Best Buy do? They keep throwing the same “t-shirt level troubleshooting” at you over and over like: “Did you try restarting it?” “Did you update the software?” “Let’s reset it again…” No solution. No accountability. No refund. Worst service Worst TV experience Zero customer protection And of course, you can’t return it, because apparently a TV that shuts off, lags, and barely works is considered “good enough” by Best Buy standards. So yeah — Worst Buy service. Worst Buy quality control. Sony Bravia + Best Buy is a combo I wouldn’t recommend to anyone, not even an enemy. Save your money. Save your time. Save your sanity. Buy literally anything else — anywhere else.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Andrew.

      We are truly sorry to hear about the ongoing technical nightmares you’ve experienced with your K-65XR80 and the frustration you've encountered with the support process. Constant power cycles, laggy performance, and system freezes are certainly not the premium experience we intend to deliver with the Bravia 8, and we sincerely apologize for the impact this has had on your sanity and your time.

      We would like to step in and see how we can better support you directly, as your satisfaction and product reliability are our top priorities. Please contact our dedicated Sony specialists at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv. We want to ensure your case is properly reviewed beyond the retail level to find a path forward.

      Thank you for bringing this to our attention and for your patience as we work to make this right.

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 3 out of 5 stars

    works great when it works.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has great picture when i can get on internet. for some reason Hulu doesnt want to load on it. it works everywhere else in house two other tvs and phones laptop. i get on prime Netflix and more. i have fiber optic. i have to call geek squad and see what they say. never had this prob with lg. but this pic is so much better when it works.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary,

      We understand how frustrating it is when a single app like Hulu has issues, especially when other streaming services work perfectly, and we appreciate you noting the superior picture quality of your BRAVIA 8 OLED. Since other apps are fine, this is likely a software conflict with the Hulu app itself. Please try the following steps, which often resolve this specific app issue: first, go to Settings, then to Apps, then to See all apps, find Hulu and select Clear cache and then Clear data; next, unplug the TV from the power outlet for two minutes, then plug it back in to perform a full system reset. If the problem persists after these steps, please contact our dedicated product support team directly for a deeper diagnostic: https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Thanks for choosing Sony.
      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    #1 TV in it's class.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony products. They never let me down. Luckily I got mine on sale as I would never pay $2000 or more for any TV but this one was worth every penny. Perfect oled. The proccessor is unmatch by any other brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidL, Thank you for your wonderful review of the Sony BRAVIA 8 TV! We're glad you love it and scored it on sale! The XR processor truly enhances picture quality, making it worth every penny. We're glad Sony products continue to impress you! Enjoy your amazing TV and thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony “65” Brava has beautiful colors and sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Vibrant colors and a minimal reflective screen for a “65” TV . Also had very good sound but added a Sony sound bar to enhance the sound quality. East setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, TracyS,

      Thanks for the review and the 5-stars rating! We are glad to hear that your BRAVIA TV is delivering as promised. Including Sony's XR Processor, that intelligently enhances every scene in real-time boosting color, contrast, and clarity. It is also great to hear about your Sony Setup, including the Sony Soundbar there; We greatly appreciate the preference!

      Thank you for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent TV. Good clarity. Good brightness. Good sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS,

      We are thrilled to hear that you are enjoying your 65" BRAVIA 8 OLED TV! It’s fantastic to know that you are loving the excellent clarity, good brightness, and solid sound quality, which together create a premium viewing experience.

      Thanks for choosing Sony. Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Buy A Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with excellent clear picture. Best tv I have ever purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnL,

      We're delighted to hear that your Sony BRAVIA TV is the best you've ever purchased and that the excellent clear picture stands out for you. Thank you so much for your fantastic 5-star rating—the vivid image quality is truly designed to elevate your viewing experience and it's wonderful knowing it's making a real difference.

      Thank you for choosing Sony—wishing you a bright day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv, wasnt really in the Market for one, but very happy with my decision. The installation team were fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TomM,

      Thank you for this excellent review!

      We're so pleased to hear you're happy with your Bravia 8, and it's especially rewarding to hear that the installation went smoothly. We appreciate you taking the time to share your positive experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

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