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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1183 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,183 reviews
  • Rated 4 out of 5 stars

    65Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. I wish the stand was adjustable so that my sound bar would fit under. Overall good product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamieT,

      Thank you for choosing Sony!

      We are glad to hear that you are enjoying the K65XR80 TV! We appreciate your suggestion regarding the adjustable stand. Our team continuously seeks to improve our products based on customer feedback. Your suggestion will be shared with our development team for future consideration.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great when it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get it warranted out. If you have a problem just return it immediately and don’t try to troubleshoot it since Bestbuy’s return policy is so short. Sony handled it but it was several hours of being on the phone. Great picture quality though with the new one.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewB,
      Thank you for taking the time to share your experience with us. We truly appreciate your feedback.
      We apologize for the inconvenience you faced while seeking assistance with your initial unit. We understand that troubleshooting can be frustrating, especially when you're eager to enjoy your new TV. Your suggestion to return items promptly is valuable.
      We appreciate your patience during the warranty process.

      Thank you again for your feedback and for choosing Sony.
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for both video and audio! Easy to install. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luis, We’re glad to hear you’re enjoying the excellent video and audio quality, along with the easy installation. It’s great to know you have no complaints. We strive to deliver a top-notch experience! Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Experience with Bravia 8 OLED 4K

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony bravia 8 its pretty good, price now is 500.00 less buts still working fine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ClaudiaA,

      Thank you for your kind review of the Sony K65XR80 TV. We are delighted to learn that you are enjoying your experience with it. We are committed to providing high quality TVs that offer exceptional picture quality, impressive sound and user-friendly features. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, it is 2 months old and can't talk much about it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyP, Thanks for sharing your amazing review on the BRAVIA 8. Glad to hear it’s been smooth sailing so far after two months! Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 2 out of 5 stars

    Mike..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality wasnt very good. Was disappointed with the tv. I am a sony fan but they need to step their game up.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      We are very sorry to hear that the picture quality of your BRAVIA 8 OLED did not meet your expectations. To help you get the most out of your display, we recommend visiting our official guide for optimizing picture settings here: https://www.sony.com/electronics/support/articles/00190409. Adjusting modes like "Cinema" or "Professional" can often significantly improve the visual experience. If you continue to have concerns, please don't hesitate to reach out to our support team: https://us.esupport.sony.com/support/s/support-contact?language=en_US.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Good Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product and help provided by Joel and Eliajah

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hyde, we're glad you had a great experience with your purchase. It is nice to know that you are happy with your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    MO Aurora

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product & value preferred choice vs. similar level items under other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the tv since it did not fit into the cabinet that it was being installed in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeanneH,
      Many thanks for the 5-star rating! We're sorry to hear that you returned the TV because it did not fit on your cabinet. We hope that you will still consider Sony on your future purchases. Thanks again for shopping Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Love sony’s

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony tv’s. Great quality. All of my tv’s are sonys

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shell, Awesome! We are delighted to hear that you are enjoying your BRAVIA 8 OLED TV! It's wonderful to know that you appreciate the quality and have remained a loyal Sony customer for all your television needs. Happy viewing and thank you so much for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8 - A Great Addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia 8 is a great addition to a new home! The visuals are stunning and the installation was effortless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanH, thanks for the 5-star rating! We're glad that you are impressed with your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Viewing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. I would purchase for every room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkS, Thanks for sharing your love for the BRAVIA 8 OLED TV! We’re glad to hear you’re enjoying the stunning picture and sound quality. It’s definitely a fantastic choice for every room. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Now your doing to much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv I should’ve got the 75” maybe next time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClydeF, We're happy to hear that you're enjoying your Sony 65" BRAVIA 8 OLED TV! The 75” model is certainly an enticing option for your next purchase. After all, a larger screen means even more fun! Enjoy your TV and thank you for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony upscaling ftw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall love the choice. More of a movie person than sports. Have had it for close to a

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianV,
      Excellent choice! We're delighted to hear your satisfaction with the upscaling features and overall performance of your new BRAVIA 8 TV. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great delivery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great and the guys that delivered it did a great job of setting it up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielW, Thank you for sharing your wonderful experience! We're delighted to hear that you had an exceptional time purchasing and setting up your Sony BRAVIA 8 TV. We appreciate you choosing Sony, and we hope you continue to enjoy remarkable experiences with your BRAVIA! -Maria Sony_US

  • Rated 5 out of 5 stars

    Best tv I have ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the best quality of tv I have ever had, I am glad I picked this one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaV,
      Perfect! We're happy to hear that you love your new BRAVIA 8 TV. Your satisfaction with our product is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very user friendly and picture is really clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BonnieW, We’re happy to hear that you’re loving your BRAVIA 8 TV and finding it user-friendly with a clear picture. It’s great to know it’s meeting your expectations! Enjoy your viewing experience and thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this, first box impressions are great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erik, We’re so glad to hear you’re loving it right out of the box. First impressions mean a lot! We hope it continues to impress as you explore all its features. Enjoy your new TV and thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new TV. Just what we needed. Wish we had done it sooner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raymond,

      Thank you for sharing your thoughts!

      We’re thrilled to hear that you love your new Sony BRAVIA 8 TV and that it’s the perfect addition to your home. It’s always a great feeling when you find just what you need.

      Thank you for choosing Sony! Enjoy your new viewing experience! -Maria Sony_US

  • Rated 2 out of 5 stars

    Best worst tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv in quality looks and interface worst smart TV at the same time it keeps having this issue where I have to keep resetting it may be five or six times for it to be able to connect to the Internet and then when I turn it off, I have to do the whole cycle again. The TV is basically unusable from that point on unless you hook up in Xbox or another Apple TV to it it’s a really good TV but if you’re using the built-in interface, it is terrible

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmeenS,

      We're truly sorry to hear about the difficulties you've been experiencing with your Sony - BRAVIA 8. We completely understand how frustrating it must feel to enjoy the excellent picture quality but struggle with the built-in Wi-Fi connection.

      To help improve your TV's connectivity, please try these steps:

      1- Power cycle your router by unplugging it from the power for about two minutes and then plug it back in.

      2- Make sure your TV is within 25 feet of your router for the best signal strength.

      3- Turn on Simple IP Control on your TV by going to Settings > Network and Internet > Home Network > IP Control > Simple IP Control, then switch it on.

      4- If possible, try using a wired Ethernet connection, as these are often more stable than Wi-Fi signals.

      If you've tried these steps and are still having trouble, our technical support team will be glad to assist you further. You can reach them here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      We appreciate your honest feedback, and thank you for considering Sony products!

      Best regards,
      Dominick Sony_US

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