Customer Ratings & Reviews
- Model:
- K65XR80
- SKU:
- 10101595
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the new TV. Just what we needed. Wish we had done it sooner.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raymond,
Thank you for sharing your thoughts!
We’re thrilled to hear that you love your new Sony BRAVIA 8 TV and that it’s the perfect addition to your home. It’s always a great feeling when you find just what you need.
Thank you for choosing Sony! Enjoy your new viewing experience! -Maria
Best worst tv ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv in quality looks and interface worst smart TV at the same time it keeps having this issue where I have to keep resetting it may be five or six times for it to be able to connect to the Internet and then when I turn it off, I have to do the whole cycle again. The TV is basically unusable from that point on unless you hook up in Xbox or another Apple TV to it it’s a really good TV but if you’re using the built-in interface, it is terrible
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AmeenS,
We're truly sorry to hear about the difficulties you've been experiencing with your Sony - BRAVIA 8. We completely understand how frustrating it must feel to enjoy the excellent picture quality but struggle with the built-in Wi-Fi connection.
To help improve your TV's connectivity, please try these steps:
1- Power cycle your router by unplugging it from the power for about two minutes and then plug it back in.
2- Make sure your TV is within 25 feet of your router for the best signal strength.
3- Turn on Simple IP Control on your TV by going to Settings > Network and Internet > Home Network > IP Control > Simple IP Control, then switch it on.
4- If possible, try using a wired Ethernet connection, as these are often more stable than Wi-Fi signals.
If you've tried these steps and are still having trouble, our technical support team will be glad to assist you further. You can reach them here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
We appreciate your honest feedback, and thank you for considering Sony products!
Best regards,
Dominick
Works like it should.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it should.Works like it should.Works like it should.Works like it should.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hoey, Thank you so much for the 5 stars! We're glad that your Sony BRAVIA 8 meets your expectations. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Picture quality
Great picture quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is incredible but not really optimal for gaming.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Exiled,
Thank you for sharing your feedback regarding your K65XR80 (BRAVIA 8). We are thrilled to learn that you are pleased with the television's picture quality. However, we are sorry to hear that your gaming experience did not meet your expectations. Our development team is committed to enhancing the gaming experience on our TVs, and we greatly appreciate your input. We would love to hear more about the specific aspects of gaming performance that fell short for you, as this information will be instrumental in addressing such concerns in future updates or models. In the meantime, you might consider adjusting some settings to improve your gaming experience, such as activating 'Game Mode,' which can reduce lag and enhance responsiveness. For more information, please visit: https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-11_03.html.
We want to ensure that you receive the support you need regarding your TV. May we reach out to you directly for assistance? If so, please provide the following information via email to [email protected]:
- Full Name:
- Username:
- Telephone Number:
- Sony TV Model Number:
- Additional Information regarding your experience with the TV:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
Quality Installation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation crew worked carefully and confidently to install our new Sony TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnP, Thank you for sharing such an excellent shopping experience. We are glad to hear the installation of this TV turns out extremely well and you are enjoying the features and capabilities of your new BRAVIA 8 OLED 4K Ultra HD Smart Google TV. At Sony we strive to put forward the best possible products for our customers. Thank you offering a fantastic rating on the product! -Jess
Family room tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for family room. We use Sonos system for sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mikef, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Sony Bravia - Amazing TV !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, Delivered Quickly, Service People were Kind and Polite.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamS,
Thank you for the 5 stars! We’re delighted to hear that you’re enjoying your Sony BRAVIA 8 TV and had a positive delivery experience with kind and polite service. Thank you for choosing Sony! Enjoy! -Maria
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great, like new…………………………………………………………..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob, Thank you for the wonderful review of your Sony BRAVIA 8! We are thrilled to hear that you appreciate the crystal-clear picture quality and smart Google TV features that this TV offers. Thank you so much for your purchase and for giving the product a perfect rating! -Jess
SONY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if it’s the TV or a problem with our reception but we get ghosts on the screen.Other that not a problem. Even though we purchased the TV on January 27, 2025, we didn’t receive our TV until February 5, 2025 and since we purchased a 5 year extended warranty it should go into effect as of that day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenB, thanks for the review! We are sorry to hear you're experiencing this issue with the picture of the tv. At Sony we prioritize our customer's experience therefore we would like to recommend some steps to find out what it is causing the ghosts on the screen and solve it. 1 - Try verifying if the issue is happening in all sources for example HDMI inputs and apps. 2 - Try resetting your picture settings by going to settings > display and sound> picture > reset picture settings. 3 - Go to picture settings and select random noise reduction, set it to Low or Off. 4- Perform a panel refresh on the TV, go to settings > display and sound > expert panel settings > panel refresh. Check out the sources: https://www.sony.com/electronics/support/articles/00032635?utm_source=glean
https://www.sony.com/electronics/support/articles/00173467?utm_source=glean
If the problem persists or you may need more information, please email the below information to [email protected] so we can better assist you. Full Name: Username: Telephone Number: Model Number: Issue/Concern: We value your input and are committed to improving our products based on customer feedback. Thank you for bringing this to our attention. Sincerely, Dominick
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great install quickly and professionally
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, AlannaM! Thank you for sharing your wonderful shopping experience with us. We are thrilled to hear that the installation of your new BRAVIA 8 OLED 4K Ultra HD Smart Google TV went exceptionally well and that you are enjoying its features and capabilities. It’s great to know that you are overall satisfied with your purchase. Thank you for choosing Sony! -Jess
Terrible Delivery/installation process
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase process in the store was good. This comment is on the awful installation and delivery customer service only. I can't find another way to communicate this. Had a 9-1 window yesterday. I called at 12:50. He pointed out 3 times that they are still within the 9-1 window. After I explained there were only a few minutes left, he tried multiple times to contact the drivers. After telling me 3 times that he couldn't get a hold of them, he also told me they are in transit and also that they were dealing with an urgent issue. Which is it? He tells me the delivery day is 7AM to 7PM and i should keep my phone line open. I also talked to delivery services. It was a better conversation, but didn't get anywhere. I call back 2 hours later she tells me they have to reschedule. Nobody contacted me throughout this to let me know anything. In all 3 conversations, my inner "Karen" requested a supervisor. The first guy said i would just get the same answer but eventually told me i would get called back. Second said the same. The 3rd was surprised that nobody called me back. Still nothing. Even with the error, they had no interest in accomodating my schedule to expedite delivery so its now pushed back until 12/9. They also won't discuss remediation until the installation is complete. Terrible customer service all around after the purchase.
No, I would not recommend this to a friendGreat TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be the best OLED tv I have ever owned.And this is the third one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmandaR,
Thank you so much for your positive feedback! We're delighted to hear your satisfaction with your new BRAVIA 8 OLED TV. Thanks for choosing Sony! - Kris
Image quality is stupendous!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works really well with my PS5 and Xbox. I have no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elbalaska, Congratulations on your new Sony BRAVIA 8 TV! We're happy that it works well with your PS5 and Xbox. Thank you for the review and for choosing Sony! Enjoy! -Maria
Great tv!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has deep rich colors. The picture quality is amazing. You cant go wrong with this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ivy51, Fantastic! We're thrilled to hear you like the deep and rich colors and amazing picture quality of your new Sony Bravia 8. Thanks for choosing Sony! -Sam
Very Grainy for Most Movies before 2020
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're watching a movie from before 2020, even its 4K, it will look very grainy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sean,
We’re sorry to hear about the graininess in older films; this often happens because the XR Processor is faithfully reproducing the original film grain intended by the director. To smooth the picture, press the Quick Settings (gear icon) on your remote and go to Picture > Clarity, then adjust Random noise reduction and Digital noise reduction to "Low" or "Medium."
For steps on adjusting these settings, you can find the guide here: https://www.sony.com/electronics/support/articles/00114142
Thanks for choosing Sony.
Best regards,
Eliab
Brivia tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience with Best Buy, employees are very knowledgeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alecgonzales, Thank you for giving the Sony BRAVIA 8 a perfect rating! We're glad you had an amazing shopping experience. Thanks for choosing Sony! -Sam
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv glad we got the oled perfect for our small cabin
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanitaD, Thank you for your positive feedback on the BRAVIA 8! We're thrilled to hear that you are enjoying your new TV and that it fits perfectly in your small cabin. Thanks for choosing Sony! -Sam
Sony bravia 8 oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv Having it for a month and so far no issue at all
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HoangN, we're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl
Tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what you want me to write but I don't have much to say but the tv is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Overated, Thank you for sharing your straightforward review! Glad to hear the Sony BRAVIA 8 TV meets your expectations. Thanks for sharing your positive experience and for choosing Sony! -Jess
Love this TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I have been a fan of Sony TV's for years. This smart TV is the best yet
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Newie, Perfect! We're thrilled to hear that you are enjoying your new Sony Bravia 8!. It's always wonderful to hear from long-time Sony fans, and we're glad that this model has met your expectations. Thanks for choosing Sony! -Sam
