Customer Ratings & Reviews

Hi LeonardG,

That's excellent feedback! We are delighted to know that even your old black and white shows and movies look terrific on the superior contrast and quality of your BRAVIA 8 OLED TV.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for sharing your wonderful review, Manny!

We are absolutely thrilled to hear that you are having a super experience with your new K-65XR80 television and that you love the excellent and nice colors. We work hard to deliver vivid, lifelike picture quality, and your feedback is a great affirmation of that effort!

Most importantly, your statement that you love Sony products and they are the best means the world to us. Your loyalty is truly appreciated!

Thank you again for being a valued Sony customer.

Best regards, Gus, Sony Social Media Team

Hello Dafuzz!
We are excited to hear that your BRAVIA 8 TV has a fantastic picture and fits so perfectly within your room!

The BRAVIA 8 is a stunning TV, utilizing the power of OLED technology where over 8 million self-lit pixels deliver pure blacks and breathtaking contrast.

Thanks for choosing Sony!
Best regards,
Estefany

Thank you for your enthusiastic review, CarmenG!

We are absolutely thrilled to hear that you are so super happy with your K-65XR80!

Your description of the picture quality as "Extraordinary! Is like been there!" is the ultimate praise for our Bravia technology. We design our TVs to deliver an incredibly lifelike and immersive experience, and your feedback is a wonderful confirmation of that effort.

Thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Hi HamptonWjr,

Thanks for sharing your feedback!

We're delighted to hear that you're enjoying your new BRAVIA 8 TV. We feel satisfied to know you're impressed not only with the outstanding picture quality but the the top-tier sound as well.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hello Daniel,

Thank you for choosing Sony!

It's truly wonderful to know that you're enjoying your K65XR80 TV! We're delighted that you chose it for its compatibility with your PS5, and it's fantastic to hear that it has exceeded your expectations. Thank you for sharing your experience!

Best regards,
-Fred

Hi ConradpV,

While the picture quality is fantastic, we're sorry to hear about the crackling issue with the center speaker on your BRAVIA 8. We would like to discuss this with you further to ensure proper connection and settings. We highly recommend downloading and installing the latest software for the TV and Soundbar. These updates include key features, applications, bug fixes, and feature improvements.

If you haven't yet, verify if the issue happens when watching from an internal app or an external device. In the meantime, try performing try a power reset by unplugging the TV power cord from the wall outlet, wait two minutes, then plug the power cord back in. Test your issue again. You may access this link here for some helpful information: https://www.sony.com/electronics/support/articles/00012291

You may hear a hissing sound when using the TV's Acoustic Center Sync function. If this happens, in the area where the power cable comes out of the back of the TV and the area around other external devices, make sure to keep the cables of the Acoustic Center Sync device away from those cables.

Note: Due to the nature of electronic devices, you may hear a slight noise when you're very close to the TV speakers. This is not a malfunction. When watching TV from an appropriate viewing distance, this should not be audible. Additionally, there may be cases where the audio signal of the content being played contains components that sound like noise.

If the issue persists, reset the TV and speaker system. It might be worth trying these solutions or reaching out to Sony for further assistance or possible repair options.

Should you need further assistance regarding your concern, you can email us at [email protected] with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Regards,
Jess

Hi AlbertD, thank you for your review and for your kind words about our customer service team. We're glad we were able to resolve the issue with your Sony BRAVIA 8 quickly and efficiently through remote access. We appreciate you choosing Sony and we're here to help if you need anything else in the future. Regards, -Dominick

Hi Champ,

Thank you for the wonderful 5-star review! It's most rewarding to hear you're enjoying the Sony BRAVIA 8. It's great to know that you appreciate the TV's real slim build, which is a key part of its modern design. We also agree that the very clear picture and ideal height make it a perfect fit for nearly any room.

Thanks for choosing Sony and for sharing your feedback!

Regards,
Dominick

Hi MikeV,

Awesome! Thank you for the 5-star rating and we're glad to hear that you like the picture quality of the TV. We appreciate the recommendation and thank you for choosing Sony!

-David

Hi DouglasH,
Fabulous! We're glad to hear you're happy with the amazing picture, sound, and size of your new BRAVIA 8 TV. Thanks for choosing Sony! - Kris

Hi jayman!
We are truly wonderful to know you're very happy with your Sony Bravia 8! It's fantastic that you appreciate the great quality and fair price, and we're especially grateful to hear this is your third Sony Bravia television.

We design our Bravia TVs with features like the Crystal Processor 4K for stunning picture and the X-Balanced Speaker for clear sound, so your viewing experience is always exceptional.

Thanks for choosing Sony!
Best regards,
Estefany

Hi DavidH, Awesome! We are so glad to hear that you are happy with your new Bravia 8 TV! Thank you so much for choosing Sony! -Carl

Hi JackC,
Thank you for sharing your experience! It’s wonderful to hear that the team provided such valuable guidance to help you find the perfect TV. We're delighted you chose the Sony 65” BRAVIA 8 OLED, and even more thrilled to know you’re loving it!
Enjoy your amazing new TV setup, and thank you for choosing Sony! -Maria

Thank you for your excellent review, JamesS!

We are so pleased to hear that you love your K-65XR80 television! It's rewarding to know you are enjoying the great picture quality and feel it offers a very reasonable price. We strive to deliver premium performance and exceptional value.

Thanks again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Izzy!
Thanks for your feedback! We are delighted to hear you’re enjoying the excellent quality, picture, and sound of the BRAVIA 8.

With its vibrant display and smart app integration, it’s designed to bring a rich and convenient entertainment experience right to your living room.

Thank you for choosing Sony!
Best regards,
Estefany

Hi JoanF,

We are delighted to receive your positive feedback on the Sony BRAVIA 8! It means a lot to us that you recognize and rely on the high quality that defines our products. We appreciate your loyalty and hope this television provides an amazing viewing experience for years to come.

Thanks for trusting Sony!

Best regards,
Dominick

Hi RyanT, Choosing this TV will definitely be worth it! It's good to hear you like the excellent picture, sound quality, intuitive Google TV interface, and overall performance of this TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you choosing Sony! -Jess

Hi Martinez, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl