Customer Ratings & Reviews
- Model:
- K65XR80
- SKU:
- 10214353
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
One of a kind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing You can. always count on the best if it is a Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoanF,
We are delighted to receive your positive feedback on the Sony BRAVIA 8! It means a lot to us that you recognize and rely on the high quality that defines our products. We appreciate your loyalty and hope this television provides an amazing viewing experience for years to come.
Thanks for trusting Sony!
Best regards,
Dominick
CEC does not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STR DN 1070 Receiver K65XR80 Sony TV 4K Firestick I have the equipment above and want it to work the way it worked when I had a Samsung TV. The Sony TV is the new piece of equipment. The Firestick is plugged into the Game HDMI port on the receiver and the HDMI output of the receiver is plugged into HDMI 3 ARC input on the TV. I want the Firestick remote to control the TV, the receiver, and the Firestick. With the old Samsung TV when I pressed the power button on the Firestick remote the TV came on to the correct input on the receiver and the TV. With the new Sony TV when I press the power button on the Firestick remote the TV comes on but it defaults to HDMI 1. ( I have the TV setup to come on to the Last Input used but it does not seem to matter). I have the TV button on the Sony TV remote set for HDMI 3 so the TV changes to HDMI 3 when it is pressed. This puts me at the setup screen on the receiver where I have to select the Game input to use the Firestick. The Firestick then appears and can be used as log as the Home button on the Firestick remote is not pressed. At this point when I press the home button on the Firestick remote the TV switches to HDMI 1 and of course the Firestick does not work any longer. I have tried every combination of CEC control on the three devices and the best I have gotten is that the Firestick remote will power the TV on/off and control the volume on the receiver. Once again if I press the Home button on the Firestick remote the TV goes to HDMI 1. I have yet to get the TV to default to the HDMI 3 input using the Firestick remote. Any ideas would be appreciated as to how to setup the CEC controls on these three devices.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ozark01, We are sorry to hear that you are experiencing issues with your Sony TV. We would like to ensure that you get the best experience out of your TV and we appreciate you trying to troubleshoot the TVs issue. may we contact you to help and get more information? If so, please email the below information to [email protected].
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Carl
The BEST Sony Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is truly beautiful,I mean the clarity of the 4k really speaks volumes! The ps5 slim plays so smoothly that i cant wait to see my ps5 Pro on it,with that this tv is worth the money if you love movies,4k streaming,and gaming and the diamond of entertainment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomT, thank you for your 5 star review. We are glad that you find the performance of the Sony BRAVIA 8 TV to be satisfactory. Thank you for your purchase with Sony, and we hope you continue to enjoy its features! - Sam
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a 65 inch Sony Bravia and had it installed. Excellent customer service. Technician s arrived on time , explained what they were going to do . They did what they said and then reviewed the operation of our new tv with us. Very professional and customer service oriented.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CathyD, Thank you for your wonderful review of the BRAVIA 8! We're thrilled to hear that you had an excellent customer service experience. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture and Sound for my bedroom. Excellent Features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MookNY, That's brilliant! We really appreciate your superb review of the Sony BRAVIA 8. We're delighted to hear you love the crystal-clear 4K HDR picture, amazing sound, and this OLED TV is perfect for your bedroom. We always strive to deliver the best picture and sound quality with our TVs. Thank you for purchasing the 65" BRAVIA 8 and for the 5-star rating! -Jess
great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did an Excellent installation. quick, efficient, knowledgeable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichealD,
We're so glad to hear that your Sony BRAVIA TV has made such a positive impression and thank you for your outstanding 5-star rating. The vivid picture quality and advanced image processing really help bring every scene to life, making your viewing experience both effortless and immersive.
Thank you for choosing Sony—wishing you an outstanding day!
DiegoV.
Worth every penny.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth the price, love my new tv. Time to watch my favorite movie.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdgarF, thanks for posting! We're thrilled to hear you're loving your new BRAVIA 8 and that you feel it was worth the price. It sounds like the perfect time for a movie night! Thanks for choosing Sony! Sincerely, Jenn.
Next gen smart TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality picture and videos. Color quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DIGVIJAYM,
We are so pleased to hear you are impressed with the best-in-class picture quality and excellent color performance of your 65" BRAVIA 8 OLED TV. We truly appreciate you sharing your positive experience!
Thanks for choosing Sony.
Best regards,
Eliab
TV AND SOUD BAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ONCE THE TV AND SOUND BAR ARE SET UP PROPERLY, THE PRODUCT IS GREAT
I would recommend this to a friendBrand response from SonyListens
Posted .Hello STEVES,
Thank you for choosing Sony!
It brings us great joy to hear that your K65XR80 TV and sound bar are working great! We appreciate you taking the time to mention how much the proper setup impacted your experience.
Best regards,
-Fred
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best t.v. I've ever had, hands down. It made my sound bar better too.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic, short, and sweet review, Gavyn!
We're thrilled to hear you feel the K-65XR80 is the best TV you've ever had, hands down. Knowing that the picture quality is a game-changer for you is wonderful.
It's also great to hear that it made your sound bar better! When you pair a compatible Sony TV like the XR80 with a Sony soundbar, they work together using Acoustic Center Sync to turn the TV's speakers into a center channel, enhancing dialogue and truly boosting the overall soundstage. That synergy is designed to make your whole home theater system shine.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Cinema quality at home!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holy crap- so good that my kid thinks all the video is AI. Waiting to upgrade a TV now I am glad I did
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Verdantananda,
Thanks for sharing your experience with the BRAVIA 8!
We absolutely love hearing that the picture quality is so lifelike your kid thinks it's AI-generated! That's a huge compliment to our BRAVIA Engine and the incredible detail it produces—We can tell It was worth the wait!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.
WARNING:NEVER BUY SONY BRAVIA FROM BEST BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all — NEVER buy a Sony Bravia from Best Buy. Once they have your money, you’re not getting it back. Period. This TV has been a complete nightmare from day one. • TV constantly shuts off by itself • Smart system is laggy, slow, freezing • External devices are painfully slow • Random reboots, delays, glitches — you name it I tried everything: • Updates • Resets • Different settings • External devices • Power cycles Nothing fixes it. Absolutely nothing. And what does Best Buy do? They keep throwing the same “t-shirt level troubleshooting” at you over and over like: “Did you try restarting it?” “Did you update the software?” “Let’s reset it again…” No solution. No accountability. No refund. Worst service Worst TV experience Zero customer protection And of course, you can’t return it, because apparently a TV that shuts off, lags, and barely works is considered “good enough” by Best Buy standards. So yeah — Worst Buy service. Worst Buy quality control. Sony Bravia + Best Buy is a combo I wouldn’t recommend to anyone, not even an enemy. Save your money. Save your time. Save your sanity. Buy literally anything else — anywhere else.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Andrew.
We are truly sorry to hear about the ongoing technical nightmares you’ve experienced with your K-65XR80 and the frustration you've encountered with the support process. Constant power cycles, laggy performance, and system freezes are certainly not the premium experience we intend to deliver with the Bravia 8, and we sincerely apologize for the impact this has had on your sanity and your time.
We would like to step in and see how we can better support you directly, as your satisfaction and product reliability are our top priorities. Please contact our dedicated Sony specialists at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv. We want to ensure your case is properly reviewed beyond the retail level to find a path forward.
Thank you for bringing this to our attention and for your patience as we work to make this right.
Best regards,
Gus,
Sony Social Media Team
So, So, Pleased!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!! I'm finding new ways to navigate it every day. Incredible pictures.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daddio,
It makes us really happy to hear you are so impressed with the Sony - BRAVIA 8. It’s wonderful to know that you are enjoying the incredible picture and discovering the many features of its user-friendly interface. We designed this TV to deliver a truly intuitive and immersive experience, and we are so glad you are loving it.
Thank you for choosing Sony!
Best regards,
Dominick
Very impressive TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OLED is next level realism. The darks are so dark that it really pulls you into what you are watching. The upscaling of this TV is exceptional. We watch a lot of DVD quality things on this TV and rarely do I find anything that looks sub-par. I am very impressed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyD, Thank you for the 5 stars! We're thrilled to hear that you're enjoying your Sony BRAVIA 8 TV. It's our pleasure to learn that you love the stunning picture quality and upscaling feature of your TV. Thank you for choosing Sony, and enjoy more incredible viewing experiences! -Maria
Great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp contrast. Easy viewing from multiple angles!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinH,
Thanks for the great review! We're excited to hear you're enjoying the Sony - BRAVIA 8. The sharp contrast is a direct result of our XR Contrast Booster, and the wide viewing angles ensure a brilliant picture for everyone in the room.
Thank you so much for choosing Sony!
Best regards,
Dominick
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent TV. Good clarity. Good brightness. Good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnS,
We are thrilled to hear that you are enjoying your 65" BRAVIA 8 OLED TV! It’s fantastic to know that you are loving the excellent clarity, good brightness, and solid sound quality, which together create a premium viewing experience.
Thanks for choosing Sony. Best regards, Eliab
5 stars!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound, great buying experience!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mainereview!
We are excited to hear that you are loving your new BRAVIA 8! It's awesome that the TV's picture and sound are delivering on that great quality.
Thanks for choosing Sony!
Best regards,
Estefany
Buy A Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with excellent clear picture. Best tv I have ever purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnL,
We're delighted to hear that your Sony BRAVIA TV is the best you've ever purchased and that the excellent clear picture stands out for you. Thank you so much for your fantastic 5-star rating—the vivid image quality is truly designed to elevate your viewing experience and it's wonderful knowing it's making a real difference.
Thank you for choosing Sony—wishing you a bright day!
DiegoV.
works great when it works.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has great picture when i can get on internet. for some reason Hulu doesnt want to load on it. it works everywhere else in house two other tvs and phones laptop. i get on prime Netflix and more. i have fiber optic. i have to call geek squad and see what they say. never had this prob with lg. but this pic is so much better when it works.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gary,
We understand how frustrating it is when a single app like Hulu has issues, especially when other streaming services work perfectly, and we appreciate you noting the superior picture quality of your BRAVIA 8 OLED. Since other apps are fine, this is likely a software conflict with the Hulu app itself. Please try the following steps, which often resolve this specific app issue: first, go to Settings, then to Apps, then to See all apps, find Hulu and select Clear cache and then Clear data; next, unplug the TV from the power outlet for two minutes, then plug it back in to perform a full system reset. If the problem persists after these steps, please contact our dedicated product support team directly for a deeper diagnostic: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab
Sony “65” Brava has beautiful colors and sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Vibrant colors and a minimal reflective screen for a “65” TV . Also had very good sound but added a Sony sound bar to enhance the sound quality. East setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, TracyS,
Thanks for the review and the 5-stars rating! We are glad to hear that your BRAVIA TV is delivering as promised. Including Sony's XR Processor, that intelligently enhances every scene in real-time boosting color, contrast, and clarity. It is also great to hear about your Sony Setup, including the Sony Soundbar there; We greatly appreciate the preference!
Thank you for choosing Sony, have a great day!
-DiegoV
