Customer Ratings & Reviews
- Model:
- K65XR80
- SKU:
- 10214353
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Does not receive local channels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a tv with a built-in tuner to receive local channels. The sales girl said Definitely will receive them on this tv. We bought a 4k Samsung 65 inch one 3 years ago and it is still great but didn't want to be forced to get Spectrum. Well they set up tv and said i needed a ota antenna to get local channels. Went Back to Get the new antenna and it Still doesn't get local channels. Called Sony and they said it should get them. Well its a good tv but wouldn't have bought it for 2k if i knew it would not get local channels. Had to get Spectrum and not very Happy with that!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Papa,
Thank you for reaching out to us and we're sorry to hear this issue. The type of reception that you'll receive will depend on the antenna type that you're using and how far a particular station is. ATSC technology is backwards compatible for BRAVIA 8 series TVs, so you will still be able to enjoy ATSC 1.0 technology with this ATSC 3.0 supported TV.
If you believe that certain local channels are not appearing, after doing the scan, antenna rotation or re-positioning may be needed to increase received signal strength. You can also visit the AntennaWeb website online to check which stations are available in your area and the recommended type of antenna to use. For more details about this, refer to the links below.
https://www.sony.com/electronics/support/articles/00023587
https://www.sony.com/electronics/support/articles/00258543
We are eager to assist you further. To help us do so, please email us at [email protected] with the following information:
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Case ID (if any):
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the BRAVIA 8:
Sincerely,
Jess
Fantastic television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is great, but I have one problem, the wifi keeps cutting out a lot, otherwise it's fine
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pnutz, thank you for sharing your experience! The BRAVIA 8's OLED screen truly shines, with each of its over 8 million self-illuminating pixels independently controlled to achieve unparalleled contrast, from the darkest blacks to the most dazzling colors, and we're truly glad you're enjoying that. In regards to the Wi-fi going in and out, we recommend following the troubleshooting steps listed on the link below, they will surely help to stabilize the internet connection:
https://www.sony.com/electronics/support/articles/00184183
Thank you for choosing Sony!
Best regards,
Dominick
It's big
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues dialing in the color when I first got it home, but I am happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phil,
Thanks for the review! We appreciate the comments as Sony always strive to deliver the best quality products. We hope you can get to enjoy the amazing picture quality it delivers, thanks to Sony's XR Processor, that intelligently enhances every scene in real-time boosting color, contrast, and clarity.
Thanks for choosing Sony, have an amazing day!
-DieogoV
- Pros mentioned:Picture quality
Not for us
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display was clear and the sound was good, but the motion was strange on this one even after trying to adjust the settings. We exchanged for a different model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyC, While we are glad to hear that you are happy with your new TV, we are sorry to hear that the Bravia 8 had to be exchanged for a different model. We hope that you get to enjoy your new TV!
Regards,
Carl
Install Sony 65 inch tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install team was great and prompt today On 12-18-24 They were professional and really helped us out very quickly. Thanks for the help!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kevinpriest, That's great to hear! We're glad you're all set. Enjoy and thanks for choosing Sony. -Craig
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and quality. The picture and color is superior. So glad that I decided to purchase this model
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SJAM, We're happy to hear you’re enjoying the large screen and sharp picture quality. It’s great to know the installation was a breeze and that you find it easy to use. Thank you for the 5-star rating and for choosing Sony! -Jess
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv everything you'd need! HDR, 4k, 120 hz!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there NickolasB, thank you for your fantastic 5-star review.
It's a truly pleasure to hear that the BRAVIA 8 offers "everything you'd need," highlighting the amazing HDR, 4K, and 120Hz capabilities. We're so glad you're enjoying the premium features and immersive experience!
Thank you for choosing Sony.
Sincerely,
Jenn.
Mixed review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had several Sony TVs in past. This one has a good picture but store displays in 4k which we don’t get at home-so disappointed. Expected dark scenes to be brighter than on our old TV-and we’re on max brightness. We had some problems getting this one to work with our Bose sound system & lips weren’t synched at times. Re-starting the TV several times helped.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff, thank you for your loyalty to Sony and for sharing your experience with your new Sony - 65" Class BRAVIA 8. We're glad to hear you're enjoying the picture quality! Regarding the dark scenes, some settings adjustments may help enhance the brightness, you can try adjusting the 'Black Level' in the picture settings as well as checking the 'advance contrast enhancer', we will include a link below that will explain to you what values you can use as reference.
https://www.sony.com/electronics/support/articles/00190409?utm_source=glean
In regards to the sync issue with your Bose system we appreciate your patience, and if you encounter any other particular issue please feel free to reach out, you can contact us through: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thanks for choosing Sony. Regards, - Dominick
Top tier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my salesman was amazing. the experience of coming in and getting a credit card and leaving with my purchase was amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AronP, Thank you for this fantastic review! It's amazing to hear your shopping experience was so positive and you like everything about your new BRAVIA TV. Thanks for your purchase and for choosing Sony! -Jess
The geek squad was great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup went great and the geek squad done the installation without any problems they were great!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarrylwE, Thank you for sharing your experience with the BRAVIA 8 setup! We're glad it went smoothly and that the Geek Squad team provided hassle-free installation. We hope you're enjoying your new BRAVIA 8. Its picture quality is amazing! Enjoy your setup, and thanks for choosing Sony! -Jess
Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product And worth the price. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferB, we are pleased to learn you've found the Sony - 65" Class BRAVIA 8 to offer great value for its price! Our OLED screen individually and expertly controls 8 million self-illuminating pixels, turning each one on or off to dark and light for deeper blacks and more dazzling colors. Thank you for choosing Sony and enjoy your new TV! Regards, -Dominick
Sony Bravia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, easy to set up. Integrates with PS5 very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobWilliams. We're glad to know you're enjoying the synergy between your TV and PlayStation 5!. Sony is renowned for its high-quality products and innovation throughout the years. Thanks for choosing Sony!. -Milton
“Premium” price, dollar-store reliability
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid a small fortune for this Sony TV because it’s supposed to be a premium brand. What I actually got was a glorified wall decoration. After barely a year, the speakers started acting up, and soon after that the TV just stopped turning on altogether. No warning, no accident, no misuse — it just gave up on life. Naturally, Sony’s support was about as helpful as unplugging it and plugging it back in (yes, I tried that). Their solution? Basically “too bad, you’re on your own.” For a TV that costs this much, that’s impressive in the worst possible way. So now I get the privilege of fixing it myself or tossing an “expensive premium TV” into the trash. Fantastic design philosophy: charge top dollar, then disappear when it fails right after warranty. If you’re shopping at Best Buy and considering Sony — don’t. Unless you enjoy paying extra for brand names, broken speakers, dead TVs, and DIY repair projects. Hard pass. Never again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TonyL,
We are very sorry to hear about the issues with your BRAVIA 8 and the frustration with your support experience. This is certainly not the level of reliability or service we aim to provide, especially with our premium OLED lineup. Please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
One of our technical specialists will call you back within 2 business days.
Sincerely,
Eliab
Best by is the best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That was really nice service. Everything is what i want for the assisted.
I would recommend this to a friendBest Buy TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All things the TV says it does is true. This is far more than what I was expecting! I love it so much, so fast!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidT,
Awesome! We really appreciate you love everything about your new BRAVIA 8 TV. We always strive to deliver the best quality and features with our products. Thanks for choosing Sony! - Kris
B8
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv for gaming on ps5 or any console. Definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimmyC, thank you for sharing your review!
It's fantastic to hear that you find the Sony BRAVIA 8 to be an amazing TV for gaming on your PS5 and other consoles. The BRAVIA 8's impressive features, such as its high refresh rates, low input lag, and vibrant display quality, make it an excellent choice for gamers looking for a smooth and immersive experience.
Your recommendation strongly affirms its performance capabilities, and we appreciate your feedback. Happy gaming!
Thank you for choosing Sony!
Gus
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this TV !! As soon as I saw this displayed against the others there was no doubt, this was the one!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thanks for your enthusiastic review of the Sony BRAVIA 8 TV! It's great to hear that it stood out so clearly when compared to other TVs, making your choice obvious. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for the 5-star rating and for choosing Sony! -Jess
Best on market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the best on the market right now. OLED is far superior to QLED and all the other features are superior.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mlboucher,
Awesome! We're glad to hear that you like the OLED picture quality of the TV. Thank you for choosing Sony!
-David
Sony TV’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, I’ve bought Sony TV’s from Best Buy for 30 years
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonO, thanks for the 5-star rating! We're thrilled to hear you're enjoying the stunning picture quality of the Sony - 65" Class BRAVIA 8. The XR Processor built into this TV intelligently enhances every scene in real-time boosting color, contrast, and clarity. We really thank you for your loyalty and for choosing Sony! Regards, -Dominick
Excellent Buy - Bravia 8 OLED 4K UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding TV viewing and experience! This Bravia 8 has met and exceeded all of my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanW, We're truly happy to hear that it has not only met but exceeded your expectations, providing an outstanding viewing experience. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for purchasing the 65" BRAVIA 8 and for choosing Sony! -Jess
